Ryanair - 1Million and you WONT fly !
Thread Starter
Join Date: Sep 2000
Location: Dublin, Ireland
Posts: 13
Likes: 0
Received 0 Likes
on
0 Posts
Ryanair - 1Million and you WONT fly !
from the RTE web site - it's not the principle - it's the money !!
Ryanair's one-millionth passenger, who claims the airline reneged on a prize of free flights for life, is suing the airline for damages. Jane O'Keeffe from Leopardstown Heights, Dublin was awarded the prize in 1988 at a champagne reception in Dublin Airport.
The Ryanair Managing Director said at the time that they would see a lot of her in the years to come, and he spelled out the prize.
. .But this morning Jane O'Keeffe arrived at the High Court to do battle with Ryanair. She says the prize awarded with such razzmatazz in 1988 has been reneged on.
. .Ms O'Keeffe told Mr Justice Peter Kelly that, for nine years until 1997, Ryanair honoured its commitment on the free flights and she used the concession four or five times a year.
. .Trouble arose in October 1997 when she tried to book two flights to Preswick in Scotland. She claims the Marketing Director, Tim Jeans, told her that as she had nothing in writing about the prize, he was going to limit it to one flight a year.
. .Then Ms O'Keeffe was told the matter had moved to Managing Director, Michael O'Leary. Jane O'Keeffe found Mr O'Leary "very hostile", she said, and he asked her who she thought she was, phoning Ryanair looking for flights.
. .When she complained of feeling badly treated by Ryanair, she says Mr O'Leary responded that that was her problem. She described his attitude as very aggressive and bullying.
. .Ryanair is denying the claims made by Jane O'Keeffe and they claim that there was no contract and this was gift bestowed on Ms O'Keeffe. This morning, they also tried unsuccessfully to plead that the alleged prize was unenforceable because it was unlawful under the Gaming Act.
Ryanair's one-millionth passenger, who claims the airline reneged on a prize of free flights for life, is suing the airline for damages. Jane O'Keeffe from Leopardstown Heights, Dublin was awarded the prize in 1988 at a champagne reception in Dublin Airport.
The Ryanair Managing Director said at the time that they would see a lot of her in the years to come, and he spelled out the prize.
. .But this morning Jane O'Keeffe arrived at the High Court to do battle with Ryanair. She says the prize awarded with such razzmatazz in 1988 has been reneged on.
. .Ms O'Keeffe told Mr Justice Peter Kelly that, for nine years until 1997, Ryanair honoured its commitment on the free flights and she used the concession four or five times a year.
. .Trouble arose in October 1997 when she tried to book two flights to Preswick in Scotland. She claims the Marketing Director, Tim Jeans, told her that as she had nothing in writing about the prize, he was going to limit it to one flight a year.
. .Then Ms O'Keeffe was told the matter had moved to Managing Director, Michael O'Leary. Jane O'Keeffe found Mr O'Leary "very hostile", she said, and he asked her who she thought she was, phoning Ryanair looking for flights.
. .When she complained of feeling badly treated by Ryanair, she says Mr O'Leary responded that that was her problem. She described his attitude as very aggressive and bullying.
. .Ryanair is denying the claims made by Jane O'Keeffe and they claim that there was no contract and this was gift bestowed on Ms O'Keeffe. This morning, they also tried unsuccessfully to plead that the alleged prize was unenforceable because it was unlawful under the Gaming Act.
Join Date: Aug 2001
Location: Ireland
Posts: 37
Likes: 0
Received 0 Likes
on
0 Posts
I seem to recall a photograph in a Dublin newspaper earlier this week showing the recipient with a large 4 foot by 2 foot cardboard gift certificate. It had text in large lettering, to the effect that the recipient had free flights for life on Ryanair.
Could somebody with a legal background say whether this has any value i.e. would it need to be signed by somebody in authority in the company to be valid. Alternatively, would proof of it's existence (photograph), be sufficent evidence.
Is there a law of Tort that covers this ?. . . . <img src="confused.gif" border="0">
Could somebody with a legal background say whether this has any value i.e. would it need to be signed by somebody in authority in the company to be valid. Alternatively, would proof of it's existence (photograph), be sufficent evidence.
Is there a law of Tort that covers this ?. . . . <img src="confused.gif" border="0">
Join Date: Dec 2001
Location: Leeds, UK
Posts: 281
Likes: 0
Received 0 Likes
on
0 Posts
in the UK there is a concept of an "officous bystander". Where a contract term is ambiguous, or totally missing, then the court would pay attention to what an "officious bystander" would think.
So personally "free flights for life" in the absence of anything else would mean just that, my interpretation would be for the winner only, with a reasonable limit of X per year and so forth.
So personally "free flights for life" in the absence of anything else would mean just that, my interpretation would be for the winner only, with a reasonable limit of X per year and so forth.
Join Date: Apr 2001
Location: yes
Posts: 174
Likes: 0
Received 0 Likes
on
0 Posts
This is all very amusing. It also demonstrates the arrogance of our man O'Leary again!!!!
I was amused to read in the paper tonight that the judge commented on the fact that Ryanair were relying on a plea where they admitted committing a criminal act under the lotteries and gaming act. This led to that defence being hurriedly withdrawn. In any case I don't think that's true. It's a test of skill to get something for nothing out of Ryanair, a place where even a job application costs you money. . .Truly O'Leary must believe any publicity is good publicity. They can't win this one.
I was amused to read in the paper tonight that the judge commented on the fact that Ryanair were relying on a plea where they admitted committing a criminal act under the lotteries and gaming act. This led to that defence being hurriedly withdrawn. In any case I don't think that's true. It's a test of skill to get something for nothing out of Ryanair, a place where even a job application costs you money. . .Truly O'Leary must believe any publicity is good publicity. They can't win this one.
Join Date: May 2000
Location: United Kingdom
Posts: 724
Likes: 0
Received 0 Likes
on
0 Posts
I am amused by the bit where O'Leary is alleged to have 'asked her who she thought she was, phoning Ryanair looking for flights.' Do they sell anything else that anyone knows about?
Join Date: Oct 1998
Location: UK
Posts: 468
Likes: 0
Received 0 Likes
on
0 Posts
...and having fun on a website filing your application and subsequently pay for it...in case they take the money, as they did not do always in the past.. .And there is the interview they sell...may be seen as an investment in acquiring some interview skills...
Join Date: Feb 2002
Location: uk
Posts: 32
Likes: 0
Received 0 Likes
on
0 Posts
Surely it could be twisted in her favour as a basic tenet of contract law is offer and acceptance.. .I think there was a similar case in MRU with Air Austral a good few years ago.Plaintiff is still travelling (How many times can you do MRU to Reunion?) <img src="wink.gif" border="0">
Join Date: May 1999
Location: Ireland
Posts: 20
Likes: 0
Received 0 Likes
on
0 Posts
Todays Irish Times
Ryanair is sued by 'free travel' winner. .By Mary Carolan
. . . . A woman who was told she would have free flights for life when she became Ryanair's millionth passenger in 1988 was told by the airline's managing director, Mr Michael O'Leary, nine years later: "Who do you think you are, ringing up demanding flights?" the High Court heard yesterday.
Ms Jane O'Keeffe (35), married with two children, told Mr Justice Kelly that Mr O'Leary was very aggressive, bullying and hostile to her when she got through to him unannounced in October 1997. She said the conversation was in raised voices and he told her not to phone Ryanair any more.
Mr O'Leary had said a flight she had requested was not available and she could not travel. She told Mr O'Leary she thought she was being very badly treated by Ryanair and that it was trying to put the onus on her of trying to prove the legitimacy of her prize when it should have done the paperwork.
Mr O'Leary told her it was her problem and it was up to her to prove the legitimacy of the prize.
Ms O'Keeffe, who was six months pregnant and was hoping to get a flight with her husband to Scotland for the October bank holiday weekend at the time, is suing Ryanair Holdings for damages, negligence, misrepresention and loss of expectation.
In its defence, Ryanair claims there was no enforceable contract in law and that what Ms O'Keeffe received was simply a gift bestowed on her by the company.
During yesterday's hearing, a video was shown in court of a champagne reception and a band playing at Dublin Airport to mark Ms O'Keeffe - who was 21 at the time and unmarried - being declared Ryanair's one millionth passenger in 1988.
Ms O'Keeffe, of Mount Eagle View, Leopardstown Heights, Dublin, was a marketing executive in London at the time.
The video showed her being carried aloft by then Ryanair chief executive Mr P.J. McGoldrick and being interviewed about how she felt about getting free flights.
An interviewer asked Mr McGoldrick if he had calculated how much Ms O'Keeffe would cost the airline over the next 40-50 years and he had replied: "I haven't calculated that. We don't nitpick on a gift like that."
At the start of the hearing yesterday, Mr Martin Hayden SC, for Ryanair, applied unsuccessfully to Mr Justice Kelly for leave to amend its defence to include a plea that the system under which the prize was awarded was an unlicensed lottery under the Gaming and Lotteries Act.
Mr Justice Kelly said the plea being advanced had traditionally never been looked upon in a very meritorious light because it was not very meritorious. Nor was it attractive because it was an assertion by Ryanair that it was itself guilty of a gaming activity which was prohibited by law and therefore the airline was itself involved in unlawful activity.
Ryanair seemed to rely on that unlawful activity with a view to denying Ms O'Keeffe an entitlement to recover damages.
In evidence, Ms O'Keeffe told Mr Mark de Blacam SC that when she and her sister were returning to London after attending a funeral in October 1988, there was a film crew present. She was told she could be Ryanair's one millionth passenger and asked if she would mind any publicity. She replied she would not. She got a badge, as did everyone, which said "One-in-a-Million", with the Ryanair logo.
At the duty free area, a Ryanair worker told her and her sister to go to an area where they were going to announce the winner. Mr McGoldrick said the winner was Jane O'Keeffe and that she had won unlimited travel for herself and a companion on any Ryanair flight for the rest of her life.
Some weeks later she was sent a written contract. At the time she was not married and did not want to name a travelling companion. She phoned a Ryanair manager who was very understanding. She left the contract with that person and never received another one. She used free Ryanair flights a number of times. She had moved back to Ireland in 1989.
In October 1997, she phoned Ryanair to book a return flight to Scotland.
The person she rang took her reservation and said she would fax the details. After a number of further calls to Ryanair, she was told there were no seats left on the flights she had booked and no booking had been made for her. On the day before she was due to travel, she spoke to a marketing executive who asked her if she had anything in writing. She told him she did not but had a video and cuttings.
The executive said that because she had nothing in writing, she was going to be limited to 12 flights a year and that Ryanair would not be liable to issue her with unlimited flights. This was a "bolt out of the blue". She made several calls to Ryanair staff and then got on to Mr O'Leary.
While negotations were going on between the sides in 1998, she had one flight to Rimini. If there had been no dispute, she would have hoped to take flights to many cities. Ryanair had expanded since she won the prize.
Cross-examined by Mr Hayden, Ms O'Keeffe said her understanding was that, as she was the airline's one millionth passenger, she was to get free flights for life. That was what she was told.
Mr Hayden said that Ms O'Keeffe had flown four times with Ryanair in 1993, once in 1994, once in 1995, once in 1996 and twice in 1997.
He told the judge he was outlining the number of flights because Ms O'Keeffe was claiming a monetary sum from the airline as distinct from a number of flights into the future.
The case continues today.
Yesterday afternoon, while the High Court case was continuing, the Supreme Court refused an application by Mr Alistair Rutherdale, for Ryanair, to put a stay on Mr Justice Kelly's decision not to permit Ryanair amend its pleadings in order to raise a new issue.
The Chief Justice, Mr Justice Keane, asked if counsel was seriously proposing that the Supreme Court should hear an appeal from a ruling by a High Court judge in a case at hearing.
The court had always made it clear it would not entertain for one moment such an application, the Chief Justice said.
Ryanair is sued by 'free travel' winner. .By Mary Carolan
. . . . A woman who was told she would have free flights for life when she became Ryanair's millionth passenger in 1988 was told by the airline's managing director, Mr Michael O'Leary, nine years later: "Who do you think you are, ringing up demanding flights?" the High Court heard yesterday.
Ms Jane O'Keeffe (35), married with two children, told Mr Justice Kelly that Mr O'Leary was very aggressive, bullying and hostile to her when she got through to him unannounced in October 1997. She said the conversation was in raised voices and he told her not to phone Ryanair any more.
Mr O'Leary had said a flight she had requested was not available and she could not travel. She told Mr O'Leary she thought she was being very badly treated by Ryanair and that it was trying to put the onus on her of trying to prove the legitimacy of her prize when it should have done the paperwork.
Mr O'Leary told her it was her problem and it was up to her to prove the legitimacy of the prize.
Ms O'Keeffe, who was six months pregnant and was hoping to get a flight with her husband to Scotland for the October bank holiday weekend at the time, is suing Ryanair Holdings for damages, negligence, misrepresention and loss of expectation.
In its defence, Ryanair claims there was no enforceable contract in law and that what Ms O'Keeffe received was simply a gift bestowed on her by the company.
During yesterday's hearing, a video was shown in court of a champagne reception and a band playing at Dublin Airport to mark Ms O'Keeffe - who was 21 at the time and unmarried - being declared Ryanair's one millionth passenger in 1988.
Ms O'Keeffe, of Mount Eagle View, Leopardstown Heights, Dublin, was a marketing executive in London at the time.
The video showed her being carried aloft by then Ryanair chief executive Mr P.J. McGoldrick and being interviewed about how she felt about getting free flights.
An interviewer asked Mr McGoldrick if he had calculated how much Ms O'Keeffe would cost the airline over the next 40-50 years and he had replied: "I haven't calculated that. We don't nitpick on a gift like that."
At the start of the hearing yesterday, Mr Martin Hayden SC, for Ryanair, applied unsuccessfully to Mr Justice Kelly for leave to amend its defence to include a plea that the system under which the prize was awarded was an unlicensed lottery under the Gaming and Lotteries Act.
Mr Justice Kelly said the plea being advanced had traditionally never been looked upon in a very meritorious light because it was not very meritorious. Nor was it attractive because it was an assertion by Ryanair that it was itself guilty of a gaming activity which was prohibited by law and therefore the airline was itself involved in unlawful activity.
Ryanair seemed to rely on that unlawful activity with a view to denying Ms O'Keeffe an entitlement to recover damages.
In evidence, Ms O'Keeffe told Mr Mark de Blacam SC that when she and her sister were returning to London after attending a funeral in October 1988, there was a film crew present. She was told she could be Ryanair's one millionth passenger and asked if she would mind any publicity. She replied she would not. She got a badge, as did everyone, which said "One-in-a-Million", with the Ryanair logo.
At the duty free area, a Ryanair worker told her and her sister to go to an area where they were going to announce the winner. Mr McGoldrick said the winner was Jane O'Keeffe and that she had won unlimited travel for herself and a companion on any Ryanair flight for the rest of her life.
Some weeks later she was sent a written contract. At the time she was not married and did not want to name a travelling companion. She phoned a Ryanair manager who was very understanding. She left the contract with that person and never received another one. She used free Ryanair flights a number of times. She had moved back to Ireland in 1989.
In October 1997, she phoned Ryanair to book a return flight to Scotland.
The person she rang took her reservation and said she would fax the details. After a number of further calls to Ryanair, she was told there were no seats left on the flights she had booked and no booking had been made for her. On the day before she was due to travel, she spoke to a marketing executive who asked her if she had anything in writing. She told him she did not but had a video and cuttings.
The executive said that because she had nothing in writing, she was going to be limited to 12 flights a year and that Ryanair would not be liable to issue her with unlimited flights. This was a "bolt out of the blue". She made several calls to Ryanair staff and then got on to Mr O'Leary.
While negotations were going on between the sides in 1998, she had one flight to Rimini. If there had been no dispute, she would have hoped to take flights to many cities. Ryanair had expanded since she won the prize.
Cross-examined by Mr Hayden, Ms O'Keeffe said her understanding was that, as she was the airline's one millionth passenger, she was to get free flights for life. That was what she was told.
Mr Hayden said that Ms O'Keeffe had flown four times with Ryanair in 1993, once in 1994, once in 1995, once in 1996 and twice in 1997.
He told the judge he was outlining the number of flights because Ms O'Keeffe was claiming a monetary sum from the airline as distinct from a number of flights into the future.
The case continues today.
Yesterday afternoon, while the High Court case was continuing, the Supreme Court refused an application by Mr Alistair Rutherdale, for Ryanair, to put a stay on Mr Justice Kelly's decision not to permit Ryanair amend its pleadings in order to raise a new issue.
The Chief Justice, Mr Justice Keane, asked if counsel was seriously proposing that the Supreme Court should hear an appeal from a ruling by a High Court judge in a case at hearing.
The court had always made it clear it would not entertain for one moment such an application, the Chief Justice said.
Join Date: Jan 2002
Location: Manchester
Posts: 49
Likes: 0
Received 0 Likes
on
0 Posts
Am I imagining it, or does there all of a sudden seem to be a dearth of FR supporters!!!. . 
I do not see the PPrunes "Emerald Isle Division" springing into action as they have done on previous FR negative threads-- and there have been quite a few, on some of the most outrageous activities!!!
Or, even in their blinkered perceptions have they accepted that MOL is on his own on this one!!!. .
I do not see the PPrunes "Emerald Isle Division" springing into action as they have done on previous FR negative threads-- and there have been quite a few, on some of the most outrageous activities!!!
Or, even in their blinkered perceptions have they accepted that MOL is on his own on this one!!!. .
Join Date: Jun 2001
Location: southern england
Posts: 1,650
Likes: 0
Received 0 Likes
on
0 Posts
Latest news - Ryanair offered to settle the issue with a €4,000 pay-off for legal costs and a commitment to guarantee her free flights for the rest of the life. However, Ms O’Keefe, who is seeking €400,000 in compensation, rejected the offer because, she said, she no longer trusts the airline.
[ 01 March 2002: Message edited by: newswatcher ]</p>
[ 01 March 2002: Message edited by: newswatcher ]</p>
Join Date: May 1999
Location: Ireland
Posts: 20
Likes: 0
Received 0 Likes
on
0 Posts
RTE`s website..
The sales and marketing director of Ryanair has told the High Court that he tried to limit a prize awarded to a Dublin woman in the interests of "proper administration."
Jane O'Keeffe, from Leopardstown Heights, claims the airline reneged on a promise it made to her of her free travel for life when she became the airline's one millionth customer in 1988.
. .Ryanair sales and marketing director, Tim Jeans, said he first became aware that there was a problem with Jane O'Keeffe's prize in October 1997. She wanted to book a flight to Scotland.
. .But Mr Jeans said there were only four or five of the most expensive seats left on that route. He said these seats would never be made available to people who had won prizes or had any other form of concession.
. .The court heard that he refused to allow Ms O'Keeffe free tickets to Scotland and told her that from then on she would be limited to one flight a year.
. .Mr Jeans told the High Court that he had no documentation at that time to show that Jane O'Keeffe was entitled to unlimited free travel on Ryanair's flights. He denied that her prize did not suit the company. He said he had wanted to put some "proper administration" in place around it.
. .Mr Jeans said this view was endorsed by Chief Executive, Michael O'Leary. He agreed with Mr Justice Kelly that there was no evidence of a limit on Ms O'Keeffe's entitlement before he tried to impose one nine years later.
. .Earlier, Ryanair attempted to settle the case by offering Ms O'Keeffe and a companion free travel on its flights, subject to availability.
. .However, Ms O'Keeffe told the court she did not trust the company any more. She said she would feel awkward about ringing up looking for flights when everyone knew she had had to go to court.
. .The company also offered Ms O'Keeffe €4,000 in compensation this morning. She is seeking more than €450,000.
The sales and marketing director of Ryanair has told the High Court that he tried to limit a prize awarded to a Dublin woman in the interests of "proper administration."
Jane O'Keeffe, from Leopardstown Heights, claims the airline reneged on a promise it made to her of her free travel for life when she became the airline's one millionth customer in 1988.
. .Ryanair sales and marketing director, Tim Jeans, said he first became aware that there was a problem with Jane O'Keeffe's prize in October 1997. She wanted to book a flight to Scotland.
. .But Mr Jeans said there were only four or five of the most expensive seats left on that route. He said these seats would never be made available to people who had won prizes or had any other form of concession.
. .The court heard that he refused to allow Ms O'Keeffe free tickets to Scotland and told her that from then on she would be limited to one flight a year.
. .Mr Jeans told the High Court that he had no documentation at that time to show that Jane O'Keeffe was entitled to unlimited free travel on Ryanair's flights. He denied that her prize did not suit the company. He said he had wanted to put some "proper administration" in place around it.
. .Mr Jeans said this view was endorsed by Chief Executive, Michael O'Leary. He agreed with Mr Justice Kelly that there was no evidence of a limit on Ms O'Keeffe's entitlement before he tried to impose one nine years later.
. .Earlier, Ryanair attempted to settle the case by offering Ms O'Keeffe and a companion free travel on its flights, subject to availability.
. .However, Ms O'Keeffe told the court she did not trust the company any more. She said she would feel awkward about ringing up looking for flights when everyone knew she had had to go to court.
. .The company also offered Ms O'Keeffe €4,000 in compensation this morning. She is seeking more than €450,000.
Join Date: Jan 2002
Location: south central
Posts: 121
Likes: 0
Received 0 Likes
on
0 Posts
Your anti low cost reply would actually have meaning, if you negate the fact that HIGH COST carriers have accidents and fatalities on a regular basis. I don't think that the families of the deceased passengers of the British Airtours Manchester disaster or British Midland Kegworth would agree with your rant. Ryanair have been operating out of Bournemouth for nearly 6 years with no accidents. A British Airways ATR 72 crashed on landing here only 14 months ago. Go figure.
YOU CERTAINLY DON'T GET WHAT YOU PAY FOR!
YOU CERTAINLY DON'T GET WHAT YOU PAY FOR!
Join Date: Feb 2000
Location: Dublin, Ireland
Posts: 149
Likes: 0
Received 0 Likes
on
0 Posts
I hope Ryanair loses this case in spectacular fashion. Having said that, I'll still be quite happy to fly with them while they continue to offer such competitive fares.
Regards,. .V.
[ 02 March 2002: Message edited by: FlyingV ]</p>
Regards,. .V.
[ 02 March 2002: Message edited by: FlyingV ]</p>
Join Date: Jul 2000
Location: Lost between maps, if you see me please let me know where I am.
Posts: 15
Likes: 0
Received 0 Likes
on
0 Posts
I have real trouble supporting FR in any way now. Prior to this I would fly on them, as the price is right and the flights are short enough.. .. .However, this stunt meets the criteria for a bad bunch of people. Deception and fraud 101.
Guest
Posts: n/a
Sorry eghh man but who are you replying to?. .. .I've looked back through the thread and can't see where anyone has mentioned safety (unless there's been some editing).. .. .I'm confused (again <img border="0" title="" alt="[Frown]" src="frown.gif" /> )
Join Date: Jan 2002
Location: south central
Posts: 121
Likes: 0
Received 0 Likes
on
0 Posts
Mr Flintstone, The post that I was replying to has now been removed. Unfortunately I was in a hurry and neglected to mention the name of the postee. They basically implied that low cost airlines were the only ones to suffer engine fires etc. Basically it was an anti low cost rant, which sadly seems to happen with all the time.
Join Date: May 1999
Location: Ireland
Posts: 20
Likes: 0
Received 0 Likes
on
0 Posts
Yesterdays Irish Times....... .. .Ryanair chief says harassment claim by woman is 'nonsense'. .. . . . . . Ryanair's chief executive Mr Michael O'Leary has described as "nonsense" a claim by a woman who had been offered free Ryanair flights for life when she became the airline's one millionth passenger that she was "harassed" by him when she sought to avail of a free flight to Scotland in 1997.. .. .However, Mr O'Leary acknowledged his company was wrong when it sought that year to put a limit on the annual number of free flights which Ms Jane O'Keeffe could take.. .. .Last week, the company's sales-marketing manager, Mr Tim Jeans, said he had sought to impose a limit in 1997 in the interests of proper administration.. .. .In the High Court yesterday, Mr O'Leary told Mr Justice Kelly the first he had heard of the allegation made by Ms O'Keeffe that she had been "bullied" by him when she tried to avail of a flight to Prestwick in October 1997 was when he read about it in the newspapers last Friday.. .. .He said the purpose behind the 1988 offer of free flights to Ms O'Keeffe was to mark the occasion of the one millionth passenger with Ryanair, then 3½ years in existence, and to generate some publicity.. .. .Mr O'Leary, who was temporary chief financial officer with the airline in 1988, said Ryanair was then in financial turmoil. He was working for Mr Tony Ryan, who had asked him to put a stop to all the spending.. .. .He denied having a "hostile attitude" towards Ms O'Keeffe when she called him prior to the October weekend in 1997 about a flight to Scotland. There was no need for him to be. Ms O'Keeffe might have raised her voice in their conversation but he did not. Just over a week later, she wrote to him and made no suggestion of hostility or bullying in her letter.. .. .Yesterday was the third day of the action by Ms O'Keeffe (35), of Mount Eagle View, Leopardstown Heights, Dublin, who is seeking damages from the airline for negligence, misrepresentation and loss of expectation.. .. .Ryanair is alleging Ms O'Keeffe has no enforceable contract in law. It contends that what she had received in 1988 was simply a gift bestowed on her by the company.. .. .Yesterday, Mr O'Leary acknowledged Ms O'Keeffe was now suing the airline for more than £360,000.. .. .Cross-examined by Mr Mark de Blacam SC, for Ms O'Keeffe, he said what she had been given was a "gift". Ryanair was wrong to put a limit on it because it was clear the woman had been given free flights for life.. .. .He denied a claim by Ms O'Keeffe that he had said to her, when she phoned him in connection with the flight to Scotland in 1997: "Who do you think you are, ringing up demanding flights.". .. .Asked by the judge if Ms O'Keeffe in her conversation with him about the Scotland flight in 1997 had asked him not to bully her, Mr O'Leary said that did not happen.. .. .Ryanair's personnel officer, Ms Emer Purcell, said Ms O'Keeffe would normally call up a few weeks earlier before making a booking for a particular flight. That did not happen in October 1997. Ms Purcell said she was surprised by this.. .. .The evidence concluded yesterday with financial and actuarial evidence for Ryanair, after which legal submissions began.. .. .Mr Martin Hayden SC, for Ryanair, argued Ms O'Keeffe was seeking to turn into money a prize or a gift which she had received entitling her to fly on a low-cost carrier for the rest of her life. There was no contract with the plaintiff; it was purely a gift.. .. .The actuarial value of the loss of the free travel came nowhere near that estimated by Ms O'Keeffe who, when asked about the £347,280 figure which had been put on the capital value of the loss, had said she had no idea where that figure came from.
Thread Starter
Join Date: Sep 2000
Location: Dublin, Ireland
Posts: 13
Likes: 0
Received 0 Likes
on
0 Posts
She is claiming £350K - I'd love to get a . .breakout of that number. She may have forgotten. .that Ryanair is the 'low cost' airline.. .. .Let's see :. .. .Say 10 flights a year for 2 people at an. .average cost of £70...that's £1,400.. .Say she has a flying life left of 40 years. ...that's £56K - then discount the cash to today's. .prices - that's about £40K max. Then add something. .on for the 'stress'. .. .She may win her case but I reckon the damages will. .be far lower - she may even have to pay the . .differential in costs between the lower and . .higher courts. If that's the case,Ryanair will . .be very happy with the outcome <img border="0" title="" alt="[Frown]" src="frown.gif" />