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Forum: Australia, New Zealand & the Pacific

28th Jul 2022, 05:54

Replies: 93

Qantas Smiles: shareholders and executives grin, customers and staff grit their

Views: 34,264

Posted By walesregent

They certainly took notes over the last six...

They certainly took notes over the last six years. They might find, though, that that is a card that can only be played once. People may put up with up internally drowning in support of their brand...

Forum: Australia, New Zealand & the Pacific

27th Jul 2022, 10:19

Replies: 93

Qantas Smiles: shareholders and executives grin, customers and staff grit their

Views: 34,264

Posted By walesregent

yes, but more profit doesn’t seem to equal more...

yes, but more profit doesn’t seem to equal more ‘aerial service’. If we don’t have mechanisms in place to constrain the bottomless appetites of executives and major shareholders we end up with the...

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