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Search: Posts Made By: AerialPerspective
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10th Jun 2019, 03:12
Replies: 57
Views: 53,698
Posted By AerialPerspective

I'm well aware of the SAS story thanks... VA is...

I'm well aware of the SAS story thanks... VA is not SAS and TMRB is not Jan Carlzon. What you speak of is fine as long as the people making the major decisions know what the hell they're talking...
24th May 2019, 02:35
Replies: 57
Views: 53,698
Posted By AerialPerspective

That'd be to study the 'Customer Touch Points'......

That'd be to study the 'Customer Touch Points'... seriously, the BS this company goes on with... including VA and their 'customer lens walk' - where a manager takes 30 minutes valuable time to walk...
24th May 2019, 02:30
Replies: 57
Views: 53,698
Posted By AerialPerspective

And now Qantas owns part of Alliance... you...

And now Qantas owns part of Alliance... you couldn't invent the stupidity of VA for a comical aviation version of 'The Office'... the airline is like a real life version of the movie 'Office...
24th May 2019, 02:27
Replies: 57
Views: 53,698
Posted By AerialPerspective

That about sums up VA... the WORST of the crop...

That about sums up VA... the WORST of the crop are the ones who get promoted. Can't fathom how that happens without a deliberate effort to say "OK, who's the worst candidate and how do we justify...
8th May 2019, 04:40
Replies: 57
Views: 53,698
Posted By AerialPerspective

And yet, the VA propensity for disposing of...

And yet, the VA propensity for disposing of anyone with experience and a track record continues. The other two are lightweights compared to Sharp but it's no surprise, that's the way they roll.
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