Reporting a safety breach
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Reporting a safety breach
Where would I report such a thing?
I was boarding the easyJet flight to Prague at NCL last Friday and witnessed a concerning breach of airside safety.
Should I just email the CAA, or are there any confidential means of reporting it?
Apologies if this is in the wrong forum, but I wanted to get a fairly active one.
I was boarding the easyJet flight to Prague at NCL last Friday and witnessed a concerning breach of airside safety.
Should I just email the CAA, or are there any confidential means of reporting it?
Apologies if this is in the wrong forum, but I wanted to get a fairly active one.
Last edited by eal401; 16th Feb 2004 at 23:23.
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I would hope that you reported it to the crew there and then. If you report without giving a name and address you won't, normally, be taken seriously and if it was that serious you should be prepared to put you name to any report.
You might try contacting the airline Security Manager directly in the first instance and then if you are not statisfied with the reposnse follow up with the authorites.
You might try contacting the airline Security Manager directly in the first instance and then if you are not statisfied with the reposnse follow up with the authorites.
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Better not reveal too many specifics about any type of security breach on here.
As for where you want to report it, maybe CHIRPS (i think there is something similar too) although not directly related might help.
As for where you want to report it, maybe CHIRPS (i think there is something similar too) although not directly related might help.
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The original poster did specify safety, not security, so I doubt the airlines Security Officer will be interested. He did not say whether it involved EZY, merely he was boarding an EZY flight.
So, eal410, could give us some idea of what you saw and maybe someone on this forum can help you. Possibly you saw something which you perceived as dangerous but really wasn't. Possibly you saw somehting which really was dangerous and the airport or airline needs to sort out.
So, eal410, could give us some idea of what you saw and maybe someone on this forum can help you. Possibly you saw something which you perceived as dangerous but really wasn't. Possibly you saw somehting which really was dangerous and the airport or airline needs to sort out.
Eye of the beholder.
Perhaps, if you seek guidance on this forum, you might first read the big red text at the bottom of the page and, before naming the flight, say precisely what breach occurred.
The responses might just make you thinkagain and put what you saw in "indignant" mode in a slightly different perspective. You'll no doubt be able to separate the wheat from the chaff in the replies and, subsequently, elaborate as you think appropriate.
Perhaps, if you seek guidance on this forum, you might first read the big red text at the bottom of the page and, before naming the flight, say precisely what breach occurred.
The responses might just make you thinkagain and put what you saw in "indignant" mode in a slightly different perspective. You'll no doubt be able to separate the wheat from the chaff in the replies and, subsequently, elaborate as you think appropriate.
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broadreach,
How do you know what 'mode' as you put it, eal was in ?
Why are you so defensive after eal posted what appears to be a perfectly reasonable question ?
Ageed, you may perceive an ocurrence witnessed differently, but there's no need to patronise this early on !!
How do you know what 'mode' as you put it, eal was in ?
Why are you so defensive after eal posted what appears to be a perfectly reasonable question ?
Ageed, you may perceive an ocurrence witnessed differently, but there's no need to patronise this early on !!
Paracab
You're right. My post was probably too aggessive in tone and I offer apologies to eal401 for that.
I do think, however, that in seeking guidance as to where to complain about a breach of safety, it would help matters along if the breach was defined. "Staggering breach" and "Airside safety" are not very precise. A gap between the airstairs and the hull? Someone having a fag under the wing while refuelling? Pax using mobiles during takeoff? A description of the breach might help readers here point eal401 in the right direction.
BoeingBus2002, I thought CHIRPS was a venue whereby flight crew could report safety breaches anonymously. Is it available to others?
You're right. My post was probably too aggessive in tone and I offer apologies to eal401 for that.
I do think, however, that in seeking guidance as to where to complain about a breach of safety, it would help matters along if the breach was defined. "Staggering breach" and "Airside safety" are not very precise. A gap between the airstairs and the hull? Someone having a fag under the wing while refuelling? Pax using mobiles during takeoff? A description of the breach might help readers here point eal401 in the right direction.
BoeingBus2002, I thought CHIRPS was a venue whereby flight crew could report safety breaches anonymously. Is it available to others?
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Tis true I suggested the Security Manager when eal said safety, however, what I suggested still holds true for both safety and security, the same person deals with both at EZY.
As eal401 is an easyJet customer I'd still recommend contacting the airline in the first instance. They are likely the ones who can put it right immediately- which in the interest of safety is the quickest route to dealing with the issue, even if it wasn't directly an easyJet problem. By all mean follow up with the authorites thereafter if necessary. eal401 see your PM's
As eal401 is an easyJet customer I'd still recommend contacting the airline in the first instance. They are likely the ones who can put it right immediately- which in the interest of safety is the quickest route to dealing with the issue, even if it wasn't directly an easyJet problem. By all mean follow up with the authorites thereafter if necessary. eal401 see your PM's
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"BoeingBus2002, I thought CHIRPS was a venue whereby flight crew could report safety breaches anonymously. Is it available to others?"
It's not just Flight Crew (and Cabin Crew) but also Engineers. Maybe others too. Perhaps ATC.
It's not just Flight Crew (and Cabin Crew) but also Engineers. Maybe others too. Perhaps ATC.
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I'll check my PM, ta.
For those interested, passengers were freely allowed to walk under the aircraft wing to the rear door. No ground staff or PIG in place. "Staggering" was probably OTT, but it was a breach nonetheless.
For those interested, passengers were freely allowed to walk under the aircraft wing to the rear door. No ground staff or PIG in place. "Staggering" was probably OTT, but it was a breach nonetheless.
Last edited by eal401; 16th Feb 2004 at 18:59.
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Sometimes I think that some of us are not a real professionals
What was this "staggering safety breach" really?
Crikey, I knew I'd get stick for showing concerns for airside safety and ensuring the safety of passengers here!! I guess I've only got myself to blame for considering safety an important aspect of aviation operations.
I'd just like to point out that I'm not trying to generalise or imply anything about anyone, I'm am just a little disgusted by a couple of the responses here.
Last edited by eal401; 16th Feb 2004 at 21:50.
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I think the problem with this thread is that it was a bit "oversold" in the first instance. Perhaps it would have been better to simply describe the event and seek advice.
anyway bringing the subject back on track, passengers boarding via the apron should be supervised. The reasons for this are many, but include the following points:
Engines may be hot and passengers should be kept well away from them; Brakes may be very hot; Accessible pitot, static and other probes may be hot; Ground service vehicles may be manouevering with limited visibility; Fuelling zones must be kept clear; Baggage and catering areas must be kept clear; Maintenance areas must be kept clear.
Nobody wants passengers ( or any body else) to get burnt, or injured from something dropping on them. Consequentely those areas that are deemed as dangerous should be cordened off or supervised from those persons with no specific need to enter them. Having said that there is normally no blanket restriction that prevents passengers from walking beneath a wing ( an airline may have its own of course), other than where the size and shape of the aircraft may compromise the task. On aircraft types with long wings high off the ground, usually found on most airliners, there is no specific danger associated with walking under some portion of the outer wing provided it is well away from engines, wheels and the other zones already mentioned. So this doesn't in itself necessarily constitute a breach of safety , "staggering" or otherwise.
The fact that you are concerned should be addressed to the airline concerned or the airport operator. Any problems that are concerning their passengers and customers would undoubtably be addressed and where necessary investigated to ensure that no deficiency actually exists.
anyway bringing the subject back on track, passengers boarding via the apron should be supervised. The reasons for this are many, but include the following points:
Engines may be hot and passengers should be kept well away from them; Brakes may be very hot; Accessible pitot, static and other probes may be hot; Ground service vehicles may be manouevering with limited visibility; Fuelling zones must be kept clear; Baggage and catering areas must be kept clear; Maintenance areas must be kept clear.
Nobody wants passengers ( or any body else) to get burnt, or injured from something dropping on them. Consequentely those areas that are deemed as dangerous should be cordened off or supervised from those persons with no specific need to enter them. Having said that there is normally no blanket restriction that prevents passengers from walking beneath a wing ( an airline may have its own of course), other than where the size and shape of the aircraft may compromise the task. On aircraft types with long wings high off the ground, usually found on most airliners, there is no specific danger associated with walking under some portion of the outer wing provided it is well away from engines, wheels and the other zones already mentioned. So this doesn't in itself necessarily constitute a breach of safety , "staggering" or otherwise.
The fact that you are concerned should be addressed to the airline concerned or the airport operator. Any problems that are concerning their passengers and customers would undoubtably be addressed and where necessary investigated to ensure that no deficiency actually exists.
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it was a bit "oversold" in the first instance
Anyway, I have emailed the airline, will see if I get a response.
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One or two posts were also rather "oversold".
Their sales price has been accordingly re-evaluated and the posts removed from the counters.
Keep it polite and professional at all times please, ladies and gentlemen.
Their sales price has been accordingly re-evaluated and the posts removed from the counters.
Keep it polite and professional at all times please, ladies and gentlemen.
