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-   -   Lauda 320 UK report (https://www.pprune.org/rumours-news/634608-lauda-320-uk-report.html)

A0283 6th Aug 2020 19:35

Lauda 320 UK report
 
https://www.gov.uk/government/news/a...ncy-evacuation

2019 event

Loose rivets 6th Aug 2020 22:31

What are the potential legal burdens of the captains?

Superpilot 6th Aug 2020 23:03

Don't get the question.

Report says cc were only put on alert but the senior still evacuated.

Fursty Ferret 7th Aug 2020 08:47

There is a reminder here to everyone to consider how fraught the tension might be in the cabin after potentially even a minor (to us) event.

ECENE 7th Aug 2020 11:06

What puzzles me about the report is how much it focuses on lessons learned about passengers taking their baggage, in opposition to the consideration given to how unprepared the senior was, and more importantly why was she so.
No hunt for blame, but regulators really should see a problem here, and I am afraid it is spreading through the industry.

Magplug 7th Aug 2020 11:07

The only way to stop passengers evacuating with their carry-on baggage is to make them check it in. The majority of airlines now offer 'Hand-baggage only' fares so the consumer thinks he can get a better deal by carrying a smaller suitcase onboard. This behaviour is completely driven by commercial considerations and is patently to the detriment of Flight Safety.

As always the primary concern of regulators is the continued commercial success of the country's airlines. It will take another Manchester air disaster where NOBODY survives a runway evacuation before a civil-servant ends up in the dock for permitting such a commercially led situation to arise.

CW247 7th Aug 2020 11:38

I know in a perfect world, our lives are more sacred than our belongings. But we need to think a bit more critically about why the bag collection thin is still happening and what we can do. Just picture it, a plane evacuates on the runway after an engine fire. Pax escape on to the adjacent grass. They're picked up by a bus and taken to the terminal. The fire is put out. There is no damage inside the cabin. Everything is safe...

How are the bags and coats collected from the aircraft and reunited with their owners? When does it happen? How long after the incident? I guarantee even most of us aviation industry professionals don't know the logistics of such an undertaking. What would really help is if passengers were educated about how the bag reuinion might work, because most have this fear that their...
  • Laptop
  • Tablet
  • Wallet
  • Naked pics of girlfriend
...will either be:
  • Stolen by some scumbag (let's face it, this even in a disaster is real)
  • Be burned/destroyed
  • Confiscated as part of some long investigation

A 10 second blurb on a video safety announcement (video screens, low cost should be forced to install them) might go some way to address.

A37575 7th Aug 2020 14:14

Exactly what is the point of dimming the cabin lights for night takeoff and landings? The folly of this policy was demonstrated when the report said visibility in the cabin was poor because the lights were dim. It certainly has nothing to do with preserving night vision for any night emergency evacuation since any pin point of bright lighting such as that used with individual seat reading lights on, destroys night vision instantly.

The FA's don't go up and down the cabin telling people to switch off their reading lights do they?. In an airliner you can bet the galley lights will be left on for takeoff and landing so that destroys the night vision of the nearest FA.
It is supposed to be good sense to count the number of seats ahead or behind you to the nearest exit. With a dimmed cabin that is difficult particularly for those passengers that need glasses even in bright light.

The pilots will have no night vision since that is already shot by bright runway and taxyway lights and landing lights. Normally, emergency lighting illuminates escape slides so that destroys night vision before you even go down the slide. So night vision as an excuse for dimming of cabin lights for emergency evacuation simply does not add up.

Far better to have cabin lights on bright to for takeoff and landings at night. At least the nearest emergency exits can be easily seen at leisure a long way off right up to the moment to power being cut (for whatever reason). Full night vision adaption takes at least 20 minutes . As time goes by, however, we gradually become able to detect a room's contents. This phenomenon is known as "dark adaptation," and it typically takes between 20 and 30 minutes to reach its maximum, depending on the intensity of light exposure in the previous surroundings.

It used to be policy for cabin lights to be dimmed so that passengers could enjoy the view of city lights. Well that was the usual reason given over the PA. It was never about night vision.

If night vision adaption is the official reason for dimming cabin lights then why not have total darkness in the cabin for quicker night adaption . Clearly that would not appeal to frightened passengers. Far better to consign night vision adaption to an Old Wives Tale and have cabin lights on Bright so passengers can read their briefing cards up to the last minute and see where things are including nearest exits. FA's can also see if any panicky passenger is standing up prematurely.

Uplinker 7th Aug 2020 15:08

I think you will find:

With dimmed cabin lights, you will have more night vision than you would with a bright cabin.

With a bright cabin, the emergency door markings and lane markings to those doors will be much less visible than they will be in a dimmed cabin. If there is a crash, who will dim the lights after the crash? The CC next to the switch panel might be incapacitated.

If you are walking along a country lane at night and one of your colleagues is using a torch - that won't destroy all your night vision unless they shine it right into your eyes. Similarly, a tightly focussed reading light in an otherwise dim cabin, or the runway approach lights at night, will not completely destroy your night vision. Whereas, a bright cabin or cockpit most certainly will. Imagine getting to a door and having to jump out onto a slide without being able to see anything and not being able to see clearly for several mins.

Re seat rows, you don't need to see clearly to count the rows - you can do it by feel. Maybe you have not done exercises in smoke filled cabin trainer rigs, but pilots and cabin crew have.

If the PA told passengers the dimming was to "enjoy the city lights", that was so as not to alarm them with the real reason.

DaveReidUK 7th Aug 2020 15:29

In the UK:


CAP 789 - Requirements and Guidance Material for Operators

15 Cabin Lighting

15.1 The dimming of interior cabin lights, particularly when taking off and landing at night, is recommended

J.O. 7th Aug 2020 17:30

The other (and more important) reason for dimming cabin lights is to give the cabin crew a better chance of seeing and assessing the outside conditions through that tiny window to determine if an exit is safe to use - or not. I can't recall which one but there was an accident report done several years ago which identified problems seeing outside because of the brightness of the cabin lighting. This led to the dimming of the lights being SOP in most of the world.

PilotLZ 7th Aug 2020 21:50

I tend to disagree that dimming the cabin lights makes no sense. For the experiment, I recommend that you try to leave only the emergency lighting on next time you have a couple of spare minutes on the ground at night. It's not even close to the normal cabin lights in terms of illumination. And the procedures assume the worst-case scenario, in which normal lighting becomes unavailable on the ground for whatever reason. The slide lights are not a culprit either as they are not directed into the eyes of descending passengers. Their purpose is to illuminate the area right in front of the slide so that people have some idea of what they will be stepping onto once they jump off the slide and start running away from the troubled aircraft.

Smilin_Ed 7th Aug 2020 22:24

Most passengers do not understand that when they get into an airplane, they are entering into a survival situation and if the airlines were to publicize that, the public would go berserk. I have seen passengers remove billfolds and even passports from their pockets when sitting down. Then, even in non-emergency situations, they will leave those items behind yet they are spring loaded to get that suitcase from the overhead. There's no such thing as a rational passenger.


Tee Emm 8th Aug 2020 13:10

Quote from an FA in the official report:

She attempted to contact FA3 at the rear of the aircraft, initially without success. She reported that it felt like a long time that she was trying to contactFA3. There was confusion while they attempted to communicate using a combination of the interphone, hand signals and the PA. The darkness in the cabin made the use of hand signals difficult and she could not see well enough to understand signals given by FA3.
Unquote.
Interesting point. With dimmed cabin lighting the length and width of the cabin affects the distance passengers and cabin crew can see. More obvious in a large aircraft than a A320/737 type. A dimmed cabin makes use of hand signals difficult. Maybe FA should be equipped with lighted wands like police manning booze buses and learn semaphore....

possel 8th Aug 2020 14:09


Originally Posted by ECENE (Post 10855255)
What puzzles me about the report is how much it focuses on lessons learned about passengers taking their baggage, in opposition to the consideration given to how unprepared the senior was, and more importantly why was she so.
No hunt for blame, but regulators really should see a problem here, and I am afraid it is spreading through the industry.

Yes there is - page 25.

The SFA had recently been promoted after a relatively short time as an FA. During her time as FA, there was a period where she did not fly due to the operator’s bankruptcy. As a result, she did not meet the operator’s requirement for promotion in terms of duration of operational experience. Her initial training course as an FA was within a large group which may have resulted in aspects not being fully explained or understood by all that attended. The pressure to have staff operationally available for flights after the bankruptcy and change of operator meant that the subsequent training for SFA was purely theoretical and short in comparison to the operator’s more recent practice. These factors may have meant that the SFA was not well prepared for her role in the emergency.

All FA practical training for emergencies involved a practice evacuation. None of them had practiced a return to normal operation. This may have resulted in a false expectation that all emergencies would result in an evacuation.

Overall, it seems that the SFA’s emotional response to the emergency was aggravated by her general inexperience and the communication difficulties the FAs encountered. Despite meeting regulatory requirements, there were weaknesses in her training that meant she was not well prepared for the situation. Together this resulted in an overwhelming ‘flight’ response in which she felt the need for herself and everyone else in the cabin to escape the situation as quickly as possible. She did not contact the pilots and ended up commanding an evacuation. The operator has undertaken to implement a range of improvements to FA training and to instruct FAs to attempt to establish communication with the flight deck before commanding an evacuation.

asdf1234 9th Aug 2020 08:45

Locking overhead bins
 
Hopefully the recommendations made by the AAIB in their report will lead to EASA introducing regulations mandating the locking overhead bin solution. It seems to me to be the only practical way of stopping passengers evacuating with their luggage.

As for dimming the cabin lights, it serves multiple purposes. Yes, it aids in developing a form of night or low light vision, but it also reminds passengers that they can expect the exterior of the aircraft environment to be dark. Air travel enables people to cross multiple time zones and international travellers may not always be aware of the night/day situation. Finally, the CC need visibility out of the aircraft prior to deploying doors and slides. A darkened cabin during the hours of darkness enables them to see out of the windows.

DaveReidUK 9th Aug 2020 17:52


Originally Posted by asdf1234 (Post 10856561)
Hopefully the recommendations made by the AAIB in their report will lead to EASA introducing regulations mandating the locking overhead bin solution.

I don't think it will. The AAIB stopped short of explicitly recommending lockable bins.

Lookleft 9th Aug 2020 23:25

Until the Regulators and airlines stop treating cabin crew as "trolley dollies" and as a way of generating ancillary revenue then this sort of event will continue to happen. The primary purpose of the cc is to ensure the safety of the passengers. That requires more than firehosing them with information within the absolute minimum of time and setting high standards for practical and theory exams. Its not going to happen because it costs too much. The main reason the SFA called an evacuation was pure fight or flight and she chose flight. The best way to suppress this response is through effective training and careful selection of personnel. To allocate the SFA role based on who is senior on the day is crazy.

double_barrel 10th Aug 2020 05:21

How much recurrent training and evaluation do CC get? And does it involve realistic decision making in complex and confused environments, or just 'procedures'?

wiggy 10th Aug 2020 11:25

Two days annually for our lot.

Some of that training/eval was scenario based, done in mock up cabins and often involved comms via interphone with "tame" flight crew sat in another room or another cabin in the mock up.

Results were often interesting to say the least.

36050100 10th Aug 2020 15:34


Originally Posted by Magplug (Post 10855256)
The only way to stop passengers evacuating with their carry-on baggage is to make them check it in. The majority of airlines now offer 'Hand-baggage only' fares so the consumer thinks he can get a better deal by carrying a smaller suitcase onboard. This behaviour is completely driven by commercial considerations and is patently to the detriment of Flight Safety.

Another potential hindrance to an evacuation may occur when family members are sat in separate parts of the cabin. Dad sitting in an aisle seat in row 3 isn't going to move forward to the exit and get put of the way. Pound to a penny he will try to go back to row 8 to usher wife and kids out. An airline policy which requires folks to pay to ensure they can sit together will one day bite someone on the @rse...

scotneil 10th Aug 2020 15:39

Thank you A 37575 for a very interesting article on night vision: first time I ever flew (1979, Air Malta) cabin lights were dimmed for a few minutes before, and maybe 1 minute after, takeoff; explained to passengers that it was to maintain night vision. Flew KLM Schipol - Gla a few years ago, and while taxying, cabin lights were dimmed and turned to full power a few seconds later (and perhaps 5 min before takeoff) - don't think cabin crew had any idea of why they were doing it ! Seems it's a waste of time anyway, and with today's a/c equipped with floor emergency lighting, is unnecessary. Was interested to learn about 20 min adjustment to "full" night vision - implications for crew on a ship's bridge.

WHBM 11th Aug 2020 00:00

I know most of the pax don't have the experience of incident reports that posters here do, but the follow-up of "leave your bags behind" has been regularly subject to adverse comment by those who have followed the regulations, which of course the investigators never report on, it being left to the general media. Instead of returning items as a matter of priority, investigating authorities have this "touch nothing till we all come" attitude which leads to possessions, correctly left behind, being inaccessible for days, for no purpose. Car keys to drive home, car park tickets, passports, credit cards, money, all that. Eventual recovery has the items "lost" (no surprise there, especially the valuable ones), returned way after the event, etc. Sure, you should have these on the person, and normally you would, but as security in departures has likely just made you take all this stuff out of your pockets and put it into your laptop bag, there's generally a good proportion still there.

Two recent major evacuations had major criticisms of all this, including passengers being left with no means to continue their own journey. It's especially bad at outstations with just a handling agent, but happens at main hubs as well. The pax from the BA evacuation at Las Vegas were taken to hotels, on BA's account, but those unable to produce a credit card, left behind in the aircraft, for the slightest incidentals on top they might use were given the bum's rush in no uncertain terms by standard US hotel check-in procedures. And you try and board the replacement aircraft with no passport ...

BDAttitude 11th Aug 2020 06:39

Very sensible comment. Stuck in a country where every employee - even at a coffee bar - has to follow processes with the flexibility of a drilled monkey, without existence defining credit card or social security number and passport, that's a perspective. Do also include prescription medicine, which is hard to replace within hours and will cost a fortune in fees for a consultancy you will not get without credit card ...

double_barrel 11th Aug 2020 06:40

WHBM, That’s a fair point. Personally, I always keep phone, wallet and passport in my pocket for that reason. Some people would also be very reluctant to abandon required medicines.

For those without pockets, perhaps an approved very small grab bag could be defined. Maybe explicitly advising that as part of the passenger brief would act as a reminder to leave everything else behind in case of an evacuation?

Herod 11th Aug 2020 07:54

I do the same as double_barrel. However, back in about '07 there was a security alert in UK which resulted in all possessions going into the hold. I was travelling with just hand-luggage, but that, including car keys and phone, had to go in the hold. We were allowed to retain only wallets and passports. If that bag had been lost (and remember, this was applying to ALL UK departures), I would have ended up at destination without the keys for the car, which was in the park. Also, no phone to call my wife to collect me. Stuff of nightmare. Luckily the bag arrived safely, but it had been a worrying flight.

asdf1234 11th Aug 2020 15:54

Whilst there is always a price to pay for convenience, would you be happy to state to a fatal aircraft investigation board that your convenience was more important than the lives lost of the people sat behind you, lives lost because you needed your carry on from the overhead bin? Or would you be happy telling the family of a deceased passenger that their loved one died because you didn't want the inconvenience of checking in to a hotel without a credit card? The answer will determine what kind of person you are, and what kind of world you wish to live in. I know where I stand and I vote for lockable overhead bins.

Herod 11th Aug 2020 16:53

asdf1234. IF you read my post, you would see that I do the same as double_barrel. That is, I have my wallet, passport, keys and phone in my pockets, so I DO NOT have to remove anything from the overhead bin. My post concerned the day that even car keys and phone could not be carried on board, even in pockets. Next time, please read before ranting.

asdf1234 11th Aug 2020 17:53

HEROD - I don't rant here, ever. My comments were not directed at you, witness my comments about checking in to a US hotel which you had not referred to in your post. I reply to the last comment as I find it hard to find the "Reply to thread" button.

Herod 11th Aug 2020 19:24

Easy enough to remove the bit of your post where you referred to me though. Time to move on. Sorry mods, thread drift.

BDAttitude 11th Aug 2020 19:37

Nobody said he/she would behave like that in case of emergency.
We would only see reasons why people would behave like that beyond pure dumbness.
Regarding my personal philosophy... I always used to have my passport only on the body, however I definetily approve that I would most likely be shelterless in some parts of the world without CC, so I'll add one in future - the whole wallet would be to cumbersome.
Not needing medication, I see this as a big issue, though. You can see the amount some people carry at security check. I can see why people would not want to leave without.

WHBM 12th Aug 2020 05:16


Originally Posted by asdf1234 (Post 10858378)
Whilst there is always a price to pay for convenience, would you be happy to state to a fatal aircraft investigation board that your convenience was more important than the lives lost of the people sat behind you, lives lost because you needed your carry on from the overhead bin? Or would you be happy telling the family of a deceased passenger that their loved one died because you didn't want the inconvenience of checking in to a hotel without a credit card? The answer will determine what kind of person you are, and what kind of world you wish to live in. I know where I stand and I vote for lockable overhead bins.

I honestly don't remember such a histrionic situation actually arising from any evacuation. Sure there are continuing reports of bags being taken (the one that always struck me was the woman standing on the outer wing of Sully's A320 floating in the Hudson, firmly holding on to the handle of her roller suitcase), but only to the extent of "how silly".

Regarding your big bunch of house keys, a standard evacuation briefing is to "remove sharp objects from your pockets as they may tear the slide". Now apart from the fact that genuinely sharp objects were banned by security from about 50 years ago, what can this apply to other than such keys. And yet there is a desire among the aviation-knowledgeable above to have them with you. Incidentally, being aware of the heavyweight structure of such slides, has anyone ever known them to be torn by possessions. "Remove high heeled shoes" is another one. What provision is made to continue walking afterwards.

asdf1234 12th Aug 2020 07:22

EASA action
 
The AAIB report reminds us that "CS-25.80312 requires that all passengers and crew can be evacuated within 90 seconds." and that the EASA "...stated that emergency evacuations had also been captured as a candidate
safety issue within their safety risk portfolio for commercial air transport (fixed wing)...".

The AAIB Safety Recommendation to include carry-on luggage in the CS.25 timed evacuation will show that aircraft can no longer be evacuated in 90 seconds due to pax behaviour.

Let's hope the EASA are quick to act.


NoelEvans 12th Aug 2020 07:59

I agree with a lot of the posters here that the "passport, wallet and phone in your pockets" is good enough, leave the rest.

However, I spoke to someone yesterday who said they don't have pockets that would carry all that so would have to carry off a small bag... I suggested that that would result in one hand being occupied holding it and not available to help themselves if really needed. My suggestion was a 'waist belt' for those things to which the answer was "but they're not comfortable" so my answer was "Wear it for take-off and landing and have it off for the rest of the time", which was taken as a good suggestion.

Regarding

"Remove high heeled shoes" is another one. What provision is made to continue walking afterwards.
... people should do some thinking for themselves. Do they have appropriate footwear for any evacuation? We always wear our hiking boots onto a flight rather than pack bulky items like that, but we don't wear them for the whole flight -- however they stay fully laced up until comfortably after take-off and are laced up again well before landing, just in case we need to get out in a hurry. I cannot understand people who are only in their bare or stocking-ed feet for take off and landing, how are they going to run away from the aeroplane with possible broken bits around? Like that lady in the high heels...

People do need to think for themselves.

It is time that a prosecuting authority took to prosecuting everyone who leaves an evacuated aircraft with hand baggage. The legal situation should be absolutely clear cut and some highly publicised prosecutions with severe penalties are needed to get the message home.

DaveReidUK 12th Aug 2020 08:06


Originally Posted by asdf1234 (Post 10858810)
The AAIB report reminds us that "CS-25.80312 requires that all passengers and crew can be evacuated within 90 seconds." and that the EASA "...stated that emergency evacuations had also been captured as a candidate
safety issue within their safety risk portfolio for commercial air transport (fixed wing)...".

Yes, though it's actually CS 25.803.

P124 & P297.

BDAttitude 12th Aug 2020 08:42


Originally Posted by NoelEvans (Post 10858839)
Regarding... people should do some thinking for themselves. Do they have appropriate footwear for any evacuation? We always wear our hiking boots onto a flight rather than pack bulky items like that, but we don't wear them for the whole flight -- however they stay fully laced up until comfortably after take-off and are laced up again well before landing, just in case we need to get out in a hurry. I cannot understand people who are only in their bare or stocking-ed feet for take off and landing, how are they going to run away from the aeroplane with possible broken bits around? Like that lady in the high heels...

Wholheartedly agree. That's what we do as well when travelling for leissure.
However as long as people can be seen climbing mountains in flip-flops, and a certain type of female business traveller is on board -

Originally Posted by NoelEvans (Post 10858839)
People do need to think for themselves.

this is not going to happen.

Originally Posted by NoelEvans (Post 10858839)
It is time that a prosecuting authority took to prosecuting everyone who leaves an evacuated aircraft with hand baggage. The legal situation should be absolutely clear cut and some highly publicised prosecutions with severe penalties are needed to get the message home.

This board for sure will cheer, when the first significant fine or even more will be imposed.
However it's still not going to help. Evacuations are fortunately rare events and if they happen SLF will have all different things in their heads but not the criminal code of some country they might be accidentally visiting. So beyond retalliation nothing is gained.

Anyway. This incident was not a real emergency evacuation but erroneous one, initiated by a rogue trolley dolly. Devil's advocate asking, if that changes anything? What about refusing to leave the plane while an engine is still running - and no fire apperent. Would't that be sensible?

Roj approved 12th Aug 2020 10:23


Originally Posted by WHBM (Post 10858746)
. "Remove high heeled shoes" is another one. What provision is made to continue walking afterwards.

My Flight attendant wife always wears high heels when we pax, I don’t know why? But, she changes into flat shoes for take off and landing, preparing for an evacuation event.

lomapaseo 12th Aug 2020 11:35

Before we get too deep in redesigning rules and regulations. Just remember that people pay for a cheap ride with similar comfort to a bus or train when taken in total. Except they get there faster. It isn't a case of being stupid as it's more like their freedom for their idea of comfort. Just nobody buys a ticket to experience a carnival ride with a rough ending

So you're not about to change people when it comes to less comfort for the price

xetroV 12th Aug 2020 13:51


Originally Posted by WHBM (Post 10858746)
I honestly don't remember such a histrionic situation actually arising from any evacuation.

Does this one count?

https://www.pprune.org/rumours-news/...00-flames.html

WHBM 12th Aug 2020 22:38


Originally Posted by NoelEvans (Post 10858839)
Regarding... people should do some thinking for themselves. Do they have appropriate footwear for any evacuation? ... People do need to think for themselves ... It is time that a prosecuting authority took to prosecuting everyone who leaves an evacuated aircraft with hand baggage.

If the supposedly aviation-knowledgeable main board of the carrier cannot think for themselves to the extent of what impact charging (sometimes VERY substantially) for hold baggage is going to have on cabin clutter and associated evacuation process, what hope for Joe Soap sat back in Y ... ?


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