787 Dreamliner production concerns
Claims of Shoddy Production Draw Scrutiny to a Second Boeing Jet
New York Times reporting on shoddy production and weak oversight at Boeing's South Carolina plant that have threatened to compromise safety.of 787 Dreamliner aircraft. Safety lapses at the North Charleston plant have drawn the scrutiny of airlines and regulators. Qatar Airways stopped accepting planes from the factory after manufacturing mishaps damaged jets and delayed deliveries. Workers have filed nearly a dozen whistle-blower claims and safety complaints with federal regulators, describing issues like defective manufacturing, debris left on planes and pressure to not report violations. Others have sued Boeing, saying they were retaliated against for flagging manufacturing mistakes. Joseph Clayton, a technician at the North Charleston plant, one of two facilities where the Dreamliner is built, said he routinely found debris dangerously close to wiring beneath cockpits. “I’ve told my wife that I never plan to fly on it,” he said. “It’s just a safety issue.” |
Not good. Most of it reported by Aljazeera several years ago - nice to see the NYT catching up. I find the emphasis in the article on non-unionised South Carolina vs. unionised Washington employees misplaced. Although interesting to see Qatar placing great stock in it ;-) Boeing appears to be managed in a tragically misguided manner. At least Airbus cannot be accused of being profit driven ! |
Originally Posted by Clipper7
(Post 10452101)
Not good. Most of it reported by Aljazeera several years ago - nice to see the NYT catching up. I was going to say the same :) Most poignant is the bit where the factory workers on the production line say they wouldn't fly on it! |
It appears A350 sales are starting to accelerate and may in fact be an overall better aircraft than the B787. Passenger satisfaction levels for the A350 are greater than the B787. Watch this space !!!
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Originally Posted by B772
(Post 10452306)
It appears A350 sales are starting to accelerate and may in fact be an overall better aircraft than the B787.
Since the beginning of 2017, Boeing has announced 241 net orders for the 787. Since the beginning of 2017, Airbus has announced 72 net orders for the A350. |
I spend between 600-800h a year in the air as pax, vast majority in J or F, and as much as I can assure everyone here that the 787 is the worst product I've flown on in decades, this means squat to the managers that make the decision on what to buy. They base it purely on cost benefit. I am yet to experience the A350 - I've considered taking a detour on one of my next trips just for that purpose, I'm curious whether I perceive the 787 as so crappy just because of its small cabin size and noise level. For pax comfort, the A380 is hard to beat in my view. Spending serious time stuck inside aircraft, what matters to me is noise level, personal space, and lavatories. The 787 has shortcomings in all of those categories, regardless of operator.
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Originally Posted by Clipper7
(Post 10452101)
Not good. Most of it reported by Aljazeera several years ago - nice to see the NYT catching up. Boeing opened the plants to Charleston to get as far away from the Seattle unions as they possibly could. You have to wonder if that comes into play here. |
Originally Posted by tdracer
(Post 10452344)
Originally Posted by B772
(Post 10452306)
It appears A350 sales are starting to accelerate and may in fact be an overall better aircraft than the B787. Passenger satisfaction levels for the A350 are greater than the B787. Watch this space !!!
Since the beginning of 2017, Boeing has announced 241 net orders for the 787. Since the beginning of 2017, Airbus has announced 72 net orders for the A350. By the same logic, the B737 sells more aircraft at less than half the price of the B787. Oh wait... |
Unfortunately Boeing's reputation is fast descending into something which may very well irreversible! The 787 battery fires. The 737M control issues. The 777W engine issues. |
Originally Posted by A320ECAM
(Post 10452433)
Unfortunately Boeing's reputation is fast descending into something which may very well irreversible! The 787 battery fires. The 737M control issues. The 777W engine issues. |
You guys forgot to add 787 engine issues. RR’s fault, but still affects Boeing airplanes. |
I find the emphasis in the article on non-unionised South Carolina vs. unionised Washington employees misplaced. |
Sign of the times from the new schools of business. We had a project where the entire budget was blown on project managers and nobody was engaged to do the actual work.
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Originally Posted by Fursty Ferret
(Post 10452518)
On the contrary, I think it's an important point to consider. A non-unionised employee has little scope for whistle-blowing (unless anonymously).
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Originally Posted by Clipper7
(Post 10452557)
It has not been my experience that an employees commitment to safety has depended on which union they belong to, or if they belong to a union. An effective whistle-blowing system is a management issue, not a union issue. |
Whistle blowing just illustrates their safety culture is in the dark ages. Whilst in EASA land the Just Culture concept is imperfect, the concept and generally, it’s execution is light years ahead of the extant safety culture within Boeing. |
It has not been my experience that an employees commitment to safety has depended on which union they belong to, or if they belong to a union. Workers in Everett are hired the same way, the requirements are the same, and work their way through the union ranks. Training by Boeing remains the same at all facilities. It is the same techniques taught to install and fabricate the aircraft. When they stopped accounting for tools was a big step backwards. The memos that were shown by Aljazeera were not specific to South Carolina, but on the Dreamliner production everywhere. The Union is also protecting itself in Everett, but is likely another line of defense. Noting the issues with the AF tankers, those were built and quality control inspection by Boeing Everett and union personnel. I have seen numerous posts here by people finding all kinds of stuff inside wings and fuel tanks..... Production rates for an entire commercial aircraft, more than one a day on some models, is insane. |
Originally Posted by Sidestick_n_Rudder
(Post 10452490)
You guys forgot to add 787 engine issues. RR’s fault, but still affects Boeing airplanes. Much as Boeing (pretending to only be an integrator, and absolving themselves from responsibility for any suppliers product) would like to blame Rolls Royce for the engine issues, they can't escape the fact that THEY put them on the aircraft, and they are ultimately responsible for ensuring they were fit for purpose and would not fail, before making them available an option. It really stinks of the "Race to the bottom" bean counter culture, we see far too much of these days. What next, oh sorry, the Project Manager for that aircraft was only a contractor, so "not our problem" that the aircraft crashed? |
Originally Posted by GordonR_Cape
(Post 10452365)
If brand A sells an aircraft at a capital cost of X, and brand B sells a similar model for 10-20% cheaper, would that account for higher sales, even though the brand A model is "an overall better aircraft"? That seems to be what the comment suggests, not the raw number of sales.
By the same logic, the B737 sells more aircraft at less than half the price of the B787. Oh wait... What I specifically was responding to was this: It appears A350 sales are starting to accelerate BTW, regarding that AlJazeera report, scuttlebutt at the time was that the employee interviews in South Carolina were a hit job orchestrated by the Seattle area machinist union to discredit the non-union workers (several Seattle area machinists were sent to South Carolina to teach the local workers how to do the job, and hence were able to point AlJazeera at disgruntled workers to get the desired story). |
Originally Posted by Clipper7
(Post 10452101)
I find the emphasis in the article on non-unionised South Carolina vs. unionised Washington employees misplaced.
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Originally Posted by tdracer
(Post 10452867)
Sorry Gordon, but your post is almost a non-sequitur (and I notice your post altered what I quoted in my post). Which aircraft is 'better' is a matter of opinion and debate based on a number of factors - seat mile costs, dispatch reliability and overall reliability, overall cost of ownership. In an era where the vast majority of ticket purchases are based on little more than price, the operators probably don't care that much that the A350 might be more comfortable for the passenger (I have little doubt the 787 passenger experience would be much better if most operators had kept it at the 8 across seating it was really designed for, but then you have to go back to that part about purchase decisions being based on price). BTW, do you have a source for your claim that the 787 sells for 10-20% less than the comparable A350?
What I specifically was responding to was this: It appears A350 sales are starting to accelerate I quoted exactly what the original comment read, since the forum does not copy multiple quoted text:
Originally Posted by B772
(Post 10452306)
It appears A350 sales are starting to accelerate and may in fact be an overall better aircraft than the B787. Passenger satisfaction levels for the A350 are greater than the B787. Watch this space !!!
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Originally Posted by CW247
(Post 10452972)
Noise. They are noisier than a 4 engined 20 year old A340 as a pax (seated right over the wing) which is a shame because on the outside they whisper comparitively speaking. Conclusion therefore is that cabin noise damping is lower standard
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tdracer. Airbus has in excess of 927 orders for the A350 with 38 gained during March 19. Keeping in mind the B787 is being produced on 2 production lines and sold cheaper than the A350 I have no doubt the B787 will win the sales race.
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Originally Posted by cattletruck
(Post 10452525)
We had a project where the entire budget was blown on project managers and nobody was engaged to do the actual work.
(Answer: actually you don't fail to do these things, because there wasn't any spec and there wasn't any plan.) |
Well the 787 RR engine issues are still a major problem for the operators. Boeing and in fact the US in general have turned into a total cesspit of aviation and country respectively. I would rather step foot on an aircraft made by a certain Russian manufacturer than onto a Boeing ever again. Fortunately I fly Airbus. |
Answer: actually you don't fail to do these things, because there wasn't any spec and there wasn't any plan |
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Originally Posted by Sidestick_n_Rudder
(Post 10452490)
You guys forgot to add 787 engine issues. RR’s fault, but still affects Boeing airplanes. |
I see Japan Airlines has just taken delivery of their first A350 which also happens to be their first ever Airbus. If it were not for the problems Japan Airlines and All Nippon Airlines experienced with the early B787 deliveries I have no doubt Japan Airlines would have remained a loyal Boeing customer.
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Originally Posted by CW247
(Post 10452972)
Just some random observations by someone who has flown the 787 as a pax and for a short while as a pilot.
I would also add to your list the cursor-driven FMC. Slower and more fiddly than what it replaces yet considered progress. And plasticky, cheap-feeling finish to...everything. Cockpit sunshades same as they give away as promotions at Tesco, says it all. Incredible really that this is what a couple hundred million buys and is sold as state of the art. Feels more like cheap, gimmicky ****. Complete with water-cooled electronics, like some kid's overclocked gaming computer. But hey, you can auto-program SLOP in now. So there's that. And the HUD is...cool I guess? The ultimate example of when a magnificent brand is destroyed by corporatism. Never thought I'd live long enough to see a Boeing product referred to by colleagues as a flying trash can. |
Originally Posted by Dee Vee
(Post 10452282)
[re Al Jazeera doc] Most poignant is the bit where the factory workers on the production line say they wouldn't fly on it!
Originally Posted by 20driver
(Post 10452349)
[...] Given no hull loses or fatalities you can't really fault the safety record. [...]
Originally Posted by B772
(Post 10494997)
I see Japan Airlines has just taken delivery of their first A350 which also happens to be their first ever Airbus. If it were not for the problems Japan Airlines and All Nippon Airlines experienced with the early B787 deliveries I have no doubt Japan Airlines would have remained a loyal Boeing customer.
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Originally Posted by nolimitholdem
(Post 10495031)
But then when you ask most line engineers what some fault means, they just shrug. They have no idea either. Do a reset, sign the tech log, kick it out the door. "Solved".
Agree with most of the sentiments though. The cabins are dreadfully built. Windscreens are made of cheese and those sun visors need burning. I have to disagree on the noise though having done recent flights on 744 346 773 the 787 is leagues quieter. Although not at quiet as the 388. |
Originally Posted by nolimitholdem
(Post 10495031)
Absolutely agree with every point. Especially the VNAV. What an absolute joke. I'm completely certain they slapped the B777 software in and called it done. Very dicey when starting descent from above FL40, will quite happily take you into excessive rates right into Mmo. You can compensate with lower speeds or earlier descent. So why exactly is it even there? Then the speedbrake message comes out, because apparently after multiple years in service it's just too hard to tweak the software to operate correctly to account for the need for drag. It's to the point where I just fly it in manual modes with the calculated path as a rough guide. No problem, but again, how is this proffered by Boeing engineers in 2019 with a straight face? But then when you ask most line engineers what some fault means, they just shrug. They have no idea either. Do a reset, sign the tech log, kick it out the door. "Solved".
I would also add to your list the cursor-driven FMC. Slower and more fiddly than what it replaces yet considered progress. And plasticky, cheap-feeling finish to...everything. Cockpit sunshades same as they give away as promotions at Tesco, says it all. Incredible really that this is what a couple hundred million buys and is sold as state of the art. Feels more like cheap, gimmicky ****. Complete with water-cooled electronics, like some kid's overclocked gaming computer. But hey, you can auto-program SLOP in now. So there's that. And the HUD is...cool I guess? The ultimate example of when a magnificent brand is destroyed by corporatism. Never thought I'd live long enough to see a Boeing product referred to by colleagues as a flying trash can. What a tale of woe. The VNAV won’t like descent at .85 because it considers its to close to the barbers pole, it always seems to do .838 in the descent so straight away you get “ drag required”. Just start descent 10 miles earlier or up 838 in the cruise just before descent. Hardly taxing is is it ? incidentally it’s “ chop “ not “ chops” . OP must be from Denmark / Holland as they always refer to turbulence as a measure of a pork dinner. |
Originally Posted by Meester proach
(Post 10495056)
What a tale of woe. The VNAV won’t like descent at .85 because it considers its to close to the barbers pole, it always seems to do .838 in the descent so straight away you get “ drag required”. Just start descent 10 miles earlier or up 838 in the cruise just before descent. Hardly taxing is is it ? incidentally it’s “ chop “ not “ chops” . OP must be from Denmark / Holland as they always refer to turbulence as a measure of a pork dinner. Line techs were (still are, I left) Boeing GoldCare. Freely admitted that many of the obscure fault messages were a mystery to them. To be fair, some of those have since been solved with software updates. Like the Max, Boeing sells this thing as catering to the lowest common denominator pilot but some of the most basic functions of VNAV are crude at best, just plain wrong at worst. Not an issue for those who understand energy management but in the hands of the many magenta line children out there it's a recipe for tears eventually. |
The Normalisation of Deviance.
Dianne Vaughan explains how systemic failure saw NASA launch an orbiter it knew was not safe on that day. The result the Challenger loss. These changes occur an increment at a time. Nobody thinks their particular corner cut makes the difference. It begins with endless focus on reduction of cost. Drilled into them at the business school, out they flow with economic orthodoxy. They continue the relentless cost reduction, bonus culture and eventually that permeates everywhere. Customers of the aircraft, consumers of airline product, managers, pilots and even engineers all hearing the same beat of the drum. Bit by bit margins are reduced. Boeing has far bigger systemic problems than the share price. |
VNAV PTH descent:Probably "cut and pasted" from 777 FMC software algorisms, so that explains the lack of understanding (software program) of the "wing design" on the 787 and the differences VNAV has on wing efficiency, betwixt 777 and 787 (both wing designs are super brilliant).The same applies to the 747-8 (over speeds on VNAV PTH descent) leading to VNAV SPD and the impending VMO/MMO!
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https://www.theguardian.com/business...7-safety-fears
...so, in an aircraft with a history of fires, having a faulty fire suppression system isn't a grounding issue? Boeing "put passenger safety first" - doesn't sound like it so far this year. |
It's by far the worst commercial aircraft currently flying for radio faults that I've noticed at least. Screeching/howling blocking the pilots transmissions or at least making it very difficult to read them, radios getting jammed on one frequency, radios giving up entirely so alternate needs to be used.
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