Ryan Air pax exits overwing ..
 

I'm hearing that a pax on a delayed Ryan Air flight got bored of waiting for take off, popped the overwing emergency hatch and tried to depart via the trailing edge ...

Video emerging on social media ..

No, the incident wasn't while waiting for takeoff, but after arrival (at Malaga) when passengers were kept on the aircraft for 30 minutes without any explanation from the crew.

There's a moral in there somewhere.

The moral is, there's a reason for the delay to arrival. Sit and wait.

30 minutes isn’t that long, but if it got to two hours or more without a very good excuse I have often thought I would do the same.

There can be no excuse for keeping someone onboard for hours either before or after the flight.

Ah yes of course, until it affects you that is!

I'm sure that most would conclude there is a "reason", however, it is not unreasonable to expect some sort of explanation after 5 minutes, let alone 30!

I would think, from this, that the moral is ... communication. However I do not agree that the idiot who did this was right. A sign of the times methinks. Idiots who do what they want. Large fine and a flying ban is the solution... harrumph.

There's a reason for every delay.

There's rarely, if ever, a reason to keep passengers in the dark about the reason.

Without knowing more about the circumstances (apart from the bit about the pax being kept uninformed) it's hard to say what would be a reasonable response.

Even at this time of year, Malaga is typically sunny and 20C+. For all we know, the aircraft could have been stationary for those 30 minutes with the engines shut down, doors closed and no air con.

If I'd been in that situation and sitting by an emergency exit, I'd have been tempted to open it, though not daft enough to attempt to climb out. :O

Hopefully RYR will have learnt from this event.

Just think back to the days when passengers in the US were kept onboard for 5/6 hours waiting.. Didn't congress make regulations to end that practise?

After 1-2 hours there can be no “valid” reason!

Updates...
 

...at our place we try an update pax every 10 mins, even if the update is "there is no update, but we're trying and we'll keep you informed..."

I suspect he will find himself on the wrong end of an expensive bill for delays etc.

paperHanger... hopefully.

I would imagine that anything that kept people on a plane for that long is perfectly valid. Do you think the airlines want to keep people on board for that long? :confused:

They didn't outlaw keeping people on planes, they merely stated the compensation for doing so, outlawing something which cannot be avoided sometimes would be ridiculous.

If someone was shooting up the place inside the terminal then I'd pretty damn sure want to be on the plane. If weather conditions deteriorated after landing to the point where nothing could push back from occupied gates, all suitable gates were being used and winds exceed the limits for ground service equipment to be used (as happened to me on arrival into NRT about 8 weeks ago) then I'd be quite happy remaining on the plane too. I was just over an hour after landing until we got on stand due to the backlog.

There's a reason for every delay.
There's rarely, if ever, a reason to keep passengers in the dark about the reason.

Biggest cause of Pax rage is lack of communication. They are the fare paying customers, yet are too often treated like school children with a 'sit down and keep quite' attitude. It is a lack of respect, plain & simple.

Last night 28/12/17 0100 Easyjet cancelled the out bound Glasgow flight. The pax had been kept waiting 5 hours to find this out. Who informed the somewhat grumpy pax, the Captain of the inbound got out the cockpit walked up the jet bridge and personally explained over the tannoy exactly why the cancellation had happened (out of hours) he then stated he would remain at the desk to answer any questions. Well done that man.
P.S. one female pax had collapsed in the crowd, first aid administered not by STN but the crew on the arriving aircraft who should of been off home.
Well done.

Guy deserved a round of applause and a company 'Well done'. In the former case there was wrong on both sides and both parties need re-educating in how to perform their respective roles. What I've noticed in airline training is a lack of basic PR training and communication with passengers. There is lots of CRM training amongst the crew, but not so much between crew & pax; there is lots of anger management and dealing with conflict in the cabin. That is reactive not proactive. Which is better? It is so simple & basic and must be trained and emphasised. It should not be left to 'good luck' that the captain or purser has some gumption and common sense. Training departments need to widen their scope and imagination.

As would most passengers.

Having been informed, as you obviously were, of the reason for the hold-up.

Always regarded part of my duties as Commander was to explain delays or changes of plan to the passengers in a simple, informative way. Doesn't take long but has huge advantages because the pax identify the crew as an ally against the "enemy" (something like LHR not having a gate available on arrival after a 12 hour flight from HKG etc.).
Everyone should do it - not sure why you wouldn't…..

A video courtesy of airlive

ALERT A passenger on board delayed Ryanair flight opens emergency door to leave the aircraft (video) | AIRLIVE.net

CRM training should involve communication with passengers as well, especially as it is helpful in situations involving delays.

You can be delayed for 5 hours in JFK but by being honest and keeping the passengers in the loop, it can certainly make a difference!

But my outfit's A320 isn't able to make that Atlantic trip.

Couldn't agree more. Tell the truth; it usually is the best answer.

Cheap tickets, cheap service. Simples 😉

That site wouldn't let me visit without disabling my adblocker, which I refuse to do. Direct link to the youtube video:

.... and everyone believes this to be true ?

really guys? making this a Ryanair issue? I tend to believe that THIS pax would may have done the same thing with any other carrier.

dont get me wrong, FR is by far not near the place u wanna end up, but I have never seen their underpaid crew to let a behavior like that happen for good.

Nobody is making this a Ryanair issue - it's a crew communications issue.

Doubtless RYR have lots of crews who wouldn't have let a situation like this develop, and other airlines quite possibly have some who would have done.

Airline/crew should be charged with unlawful detention!

It's the best answer for calm and serendipity on one's own aircraft I'd have thought.

But if the reason is "someone else in my company has screwed up" I can imagine personnel managerial considerations may (depending on the corporate culture of the airline) force their way into a captain's brain.

I'm writing as SLF; I'd prefer a captain to say "sorry, my colleagues on the ground have fouled up" if that is indeed what has happened. I'm less likely to complain about an airline that permits that than one that tries to cover it up. I'm even less likely to complain if the pilot is telling me that the airport / some other airline / ATC / whoever has fouled up.

I've no idea why this particular flight was stuck on the ground doing nothing all that time; but as a passenger I'd be making my own conclusions from the silence coming from the cockpit. Especially if the aircon had been switched off on a hot day so that the pilot didn't exceed his/her company's miserly fuel allowance.

Really? Are the crew not being detained also? They can’t get off and it is not caused by them.
The Captain can’t just blame another department in the airline the real cause is not always obvious.
This passenger for reasons unknown has acted irrationally. Is the engine running ? Clearly they didn’t think through what they were going to do when they ran out of wing to walk along. Even if they jumped then what ?you are on the apron and are likely to be arrested. Where is the exit hatch? What delay will the subsequent passengers suffer? I wouldn’t be at all surprised if the next sector/s were cancelled.
There may well be a medical reason why this passenger acted the way they did.

Communication yes.
Apparently this particular passenger is asthmatic and asked the crew that “he needed to take some air”
He literally did it after not a single one (of the crew) took interest in him :p

Apparently......

Medical reasons may be behind this.

Ryanair passenger jumps out of emergency exit 'after suffering asthma attack' | Metro News

Why are you all assuming that the crew did not inform the pax of the reason for the delay?

The fact that a person is willing to open an emergency exit and try to climb down off a wing strongly suggests that he was not acting rationally.

There may well have been a PA or a sequence of PAs from the flightdeck and Cabin Crew which were either not heard or were not understood by the pax generally, or this specific pax.

I was once stuck in a UK airport after arriving late. We could not disembark because there was no ground crew, no chocks and no open terminal door. The aircraft on the stand to our right then started to board through the hitherto closed terminal door. Aside from chasing the handlers every few minutes, I made countless sympathetic and apologetic PAs explaining carefully the reasons for the delay. That did not stop a well-spoken English man who had presumably the faculties to hear and intelligence to understand the reasons for the delay, from standing by the open cockpit door pouring personal abuse on me for what he regarded as an unreasonable refusal to allow him to disembark and wander around the apron. If a man like that could act so unreasonably whilst in full receipt of the reasons for a delay, why are you quick to assume that no PAs were made?

And on countless other occasions I have made a number of explanatory PAs to pax only to receive a ding from the Purser to inform me that pax were getting angry and couldn't understand why we hadn't departed or disembarked. Equally, I had a flight last week to Copenhagen where a note was passed to me from a disembarking pax to thank me and the crew for a lovely flight. There were thanks from most other disembarking pax and no complaints. We were over an hour late and I had carefully explained the reasons throughout the flight. So, I agree, keeping people informed can work - but sometimes pax do crazy things or ignore everything said to them.

What you have to understand is that airlines like Ryanair carry vast numbers of pax who do not speak the language in which the PAs are conducted; they do not listen to safety demos; they routinely stand up and try to disembark before the aircraft is even on stand.

Perhaps because it was reported as such?

What a clown, clearly a moron... hopefully he gets a huge fine and a ban from flying... Idiot :ugh:

But enough about the aeroplane's Captain - what about the passenger who used the emergency exit?

And suddenly you accept journalist reports as being correct? Will you be shocked and traumatised by the next Daily Mail "Death plummet from 10,000 feet" headline too?

As I carefully set out in my long post: Pax do not necessarily listen to or understand English PAs. There may well have been PAs and a journalist account is not how you find out!

Perhaps, but reported where ?..authoritative sources such as Twitter/Farce-book, etc?

I’ve been suprised just how uncommunicative some flight crew can be, but OTOH like others here I know I’ve made PAs around/during delays and then still heard the grumbles about “not being told anything” from some pax when we finally got around to disembarking people.....

It is a recurring isue in ANY delay to the public - no-one communicates. They may not know but they could at least say so.

PAX Probably too involved with their electronics and shut off from the world to hear any announcement.

Mikehotel152 and wiggy, I simply answered the question "why are you all assuming". It certainly didn't require your tirade, thank you! Just as an aside, I fly roughly 60 to 70 sectors a year. The great majority of Captains are chatty and keep pax informed about delays etc. However, one does from time to time get Captain Grumpy (or whatever) who keeps mum throughout. Additionally some carriers (such as Ryanair) employ many foreign nationals. Whilst some may just about be able to scrape through ICAO r/t communications they possibly may not feel confident enough to make PA announcements requiring a little more than the norm.

No, I don't ever believe what I read in the press but that is irrelevant. As I said, I simply answered the question, i.e., it was "reported" as such.

But isn't it as clear as the nose on my face that this delay shows that the aircraft did not have a gate assigned - even a remote stand - and therefore the passengers could not leave the aircraft because of the lack of steps (although I know the 738 has front steps built into the a/c!).

Therefore the passenger is liable for personal injury - getting off the wing - and to any aircraft taxying or other airport vehicles in motion .... plus time and costs of refitting the emergency exit.

Whatever the 'reasons' (or lack of them) were or the passenger's personal situation, he should not be 'rewarded' by 'social media fame' and should be shamed and made to pay for the damage and inconvenience caused to other passengers on his flight. And being put on a 'no-fly' list seems quite a good measure as well.

Based on the link provide in post #30:
Ryanair passenger jumps out of emergency exit 'after suffering asthma attack' | Metro News

The issue, as described by the passenger sitting next to him, was asthma.
I doubt any notification from the pilot would have changed his behavior.

I think the more general issue is that not everyone can accurately assess whether they will be able to tolerate the strains of flying. And, of course, there are variations from flight to flight in both the strains and the passenger.

In response to several earlier posts: Perhaps he was not a moron, a clown, or irrational. Perhaps through poor planning he simply got in over his head and needed to depart for his own survival.