Originally Posted by Capot
(Post 9739026)
Says who? An airline can do what it likes; it's the repercussions that should cause it to think twice.
Just because airlines have been pulling this bovine scatology for decades doesn't make it legal or right. |
I think that overbooking due to no-shows is easy. If you bought the ticket and never made it to the airport you eat the ticket. The issue comes when the no-shows are due to missed connections because of airline or weather delays that are not the PAX fault. There will always be a certain number of these, and the airlines can't just void the tickets in those cases. A no-show will result along with the need to accommodate the customer on a later flight. I believe this was the original justification for over-booking.
|
Insurance coverage will pay whatever damages are due to the Doctor plus more. And a court (if unable to settle) may decide to award punitive damages (often not insurable - it varies) in addition to compensatory damages (insurable). |
Other than citing the basis of claims for injuries suffered, the lead lawyer on today's news conference (see above) was well spoken, speculative in his facts and self serving.
That kind of puts a squash on an impartial jury of citizens |
Originally Posted by lomapaseo
(Post 9739044)
That kind of puts a squash on an impartial jury of citizens
|
Agreed!
All the lawyers for the family have to do now is present the facts. |
According to today's press conference, Dr Dao lost two front teeth, has a broken nose and a significant concussion and damage to his sinuses that will require reconstructive surgery.
United passenger dragged off flight will file lawsuit, lawyer says - CNN.com |
But... they can deplane anyone they want and if the passenger being deplaned has any objections, they can sue and take legal action but when security tells you to get off a plane, you do just that and seek justice in court. You also file a complaint of blackmail against the airline employees just to annoy...Because they were demanding that you allow breach of contract under threat. |
Originally Posted by Capot
(Post 9738959)
Nowadays, THERE IS NO EXCUSE. If all the seats on the flight are sold, they are all paid for, no refunds allowed for a no-show. There is no need whatsoever to overbook to protect the revenue. |
This could easily turn into a class action suit. The attorneys only have to put out the word that they are looking for passengers who were illegally bumped in violation of the CoCs. If bumping has been regularly used to handle last minute re-positioning of crews (in violation of CoCs) a class is formed. This could get very expensive for United.
|
Originally Posted by Claybird
(Post 9739006)
But... they can deplane anyone they want and if the passenger being deplaned has any objections, they can sue and take legal action but when security tells you to get off a plane, you do just that and seek justice in court. You just don't put up this kind of temper tantrum on an airplane, even when you're right and I'm pretty sure this passenger was in the right.
Rosa Parks could have just complied and moved to the back of the bus, too. Fixing pernicious institutional abuse often requires a considerable level of disobedience, often at considerable personal sacrifice to the individuals who are willing to stand up for everyone's rights. |
Originally Posted by Piper_Driver
(Post 9739088)
This could easily turn into a class action suit. The attorneys only have to put out the word that they are looking for passengers who were illegally bumped in violation of the CoCs. If bumping has been regularly used to handle last minute re-positioning of crews (in violation of CoCs) a class is formed. This could get very expensive for United.
This has the potential to rewrite the rules for passenger management by the US airline industry. The deadline imho for United to settle this is April 20th, when their responses to the Senate committee are due. If the case is still dragging on at that point, politicians will make the rules different. It will take industry some time to adjust to whatever changes are required, so a period on uncertainty. Wall Street does not reward uncertainty. |
Originally Posted by Capot
(Post 9739026)
And even if over-booking was not the problem in this instance, it's still a pernicious practice which should be stamped on by the regulators. I know there will always be no-shows, but no money is lost because of them.
100 seat airplane. $100 per ticket. 5% oversell. $10,500 in revenue for the flight. 99.5% of the time, nobody gets bumped. 0.5% of the time, airline offers $200 and gets a volunteer. $10,400 on average net revenue for the flight. Forbid overbooking. Now there's only $10,000 revenue for the flight. That $400 is coming out of the pockets of either the shareholders or the passengers. The airline has the pricing power, so the 4% is coming out of the passenger's pocket. Given my own personal history (I've never been involuntarily bumped, and I've been delighted to volunteer in return for a $500 voucher when my schedule permitted), I'm unwilling to pay an extra 4% for my ticket to eliminate the practice of overbooking. |
Originally Posted by Piper_Driver
(Post 9739088)
This could easily turn into a class action suit. The attorneys only have to put out the word that they are looking for passengers who were illegally bumped in violation of the CoCs. If bumping has been regularly used to handle last minute re-positioning of crews (in violation of CoCs) a class is formed. This could get very expensive for United.
That doesn't preclude a separate action by other United passengers, of course. |
Originally Posted by Gauges and Dials
(Post 9739105)
For some grossly oversimplified numbers:
100 seat airplane. $100 per ticket. 5% oversell. $10,500 in revenue for the flight. 99.5% of the time, nobody gets bumped. 0.5% of the time, airline offers $200 and gets a volunteer. $10,400 on average net revenue for the flight. Forbid overbooking. Now there's only $10,000 revenue for the flight. That $400 is coming out of the pockets of either the shareholders or the passengers. The airline has the pricing power, so the 4% is coming out of the passenger's pocket. Given my own personal history (I've never been involuntarily bumped, and I've been delighted to volunteer in return for a $500 voucher when my schedule permitted), I'm unwilling to pay an extra 4% for my ticket to eliminate the practice of overbooking. |
Airlines must learn lessons from safety and commercial problems in their own and other airlines.
In this case clearly the problem of the airline. At the point of forced offloading that the airline allowed to become violent, there was either a policy that allowed such serious actions, there was insufficient policy or none. Hard to visualise a fault other than the airline. The solutions include Immediately compensate pax and not proceed with criminal prosecution Publish overbooking and full offloading procedure including D/H crew Of course all safety and commercial policies need review. |
Originally Posted by DaveReidUK
(Post 9739106)
The attorney made it clear at the press conference that they were only going to be representing Dr Dao, and that there was no intention of initiating a class action.
That doesn't preclude a separate action by other United passengers, of course. |
I'm unwilling to pay an extra 4% for my ticket to eliminate the practice of overbooking. |
slats11,
And a court (if unable to settle) may decide to award punitive damages (often not insurable - it varies) in addition to compensatory damages (insurable). Since the early 90s, Bermuda-based insurance carriers have also offered policyholders a separate stand-alone policy to protect against awards for punitive damages where the domestic "wrapped" liability policy is otherwise prohibited from providing punitive damages coverage due to public policy, statutory, or regulatory considerations. The policy is offered on an indemnification basis and is triggered by a judgment in a court of law. This coverage would come into play big time for an airline, lets say, where there is a major tragedy due to negligence by employees or management. However, in this instance it isn't a loss resulting from a domestic crash resulting in the deaths of hundreds of victims. It is this consideration as to why I believe United will do their very best to settle ASAP with all parties concerned and avoid going to court. They are a large corporation and should be able to reach an agreed upon settlement with the Doctor and or other passengers should there be a class action suit. United needs to get out of the limelight as quickly as possible, objective #1... |
Originally Posted by Piper_Driver
(Post 9739110)
I also contend the voucher is inadequate in any amount
|
All times are GMT. The time now is 23:11. |
Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.