More U.K. flight chaos as eGates go down

[Del Prado]

https://www.bbc.co.uk/news/uk-65731795


Following the BA IT failure on Thursday the busiest weekend since 2019 is proving troublesome.

[Procrastinus]

Does anyone actually believe that the introduction of AI will impove anything?

[OvertHawk]

Hmmmmm....... The Border Force / Home Office computer system fails at the beginning of a busy bank holiday weekend thus requiring staff to be called in on overtime during ongoing pay disputes and union action amid concerns about job losses due to automation?

Just saying!

OH

[FlyboyUK]

Not like the UK e-gates work that well when they are operational. They’re so slow compared to the ones in other countries and often seem to see quite a few not working.

[etrang]

Originally Posted by Procrastinus

Does anyone actually believe that the introduction of AI will impove anything?

I think it will put a lot of people out of work, which means they won't be able to afford to fly. That should improve things.

[GrahamO]

Originally Posted by Procrastinus

Does anyone actually believe that the introduction of AI will impove anything?

Yes, as long as civil servants are not allowed anywhere near it.

Lets remember that the system is specified and run by the public sector, so anyone shouting 'nationalise the railways' should have a look at how good this lot are and think twice.

[OldLurker]

Who’s responsible for the proper operation of the e-gate system? Presumably Border Force. Do the management accept that e-gates are mission-critical, or do they think that occasional failures are acceptable because they can always fall back to manual checking? I suspect the latter, since the former implies (a) spending more money and (b) worse, accepting that IT is essential to the business rather than an annoying overhead, thus requiring IT to have a seat at the top table.

[meleagertoo]

Come on, use a bit of imagination! Who do you all suppose might have hacked them?

[beardy]

Originally Posted by Procrastinus

Does anyone actually believe that the introduction of AI will impove anything?

Did I miss something? Where did AI come in to the topic?

[SpringHeeledJack]

Come on, use a bit of imagination! Who do you all suppose might have hacked them?

A spokesperson did say that they couldn't reveal anuthing as "it was too sensitive", so it must have been about overtime ;-)

[DaveReidUK]

Originally Posted by OldLurker

Who’s responsible for the proper operation of the e-gate system? Presumably Border Force.

And, ultimately, the Home Office.

[artee]

Originally Posted by DaveReidUK

And, ultimately, the Home Office.

Isn't that that nice Ms Braverman?

[OvertHawk]

Originally Posted by artee

Isn't that that nice Ms Braverman?

Indeed... I'm sure it was her, personally, that spilled her coffee into the server!

If i was a betting man i'd put my money on a disgruntled Border force / home office civil servant that's p!$$ed off with their pay-rise (and worried about automation taking over) and decided to make the government look bad on a bank holiday weekend.

[Right20deg]

Originally Posted by OvertHawk

Indeed... I'm sure it was her, personally, that spilled her coffee into the server!

If i was a betting man i'd put my money on a disgruntled Border force / home office civil servant that's p!$$ed off with their pay-rise (and worried about automation taking over) and decided to make the government look bad on a bank holiday weekend.

I agree, uncivil servants forgetting their positions. The French ATC systems and controllers seem to suffer failures when there is opportunity for mischief.