BA hacked but they're 'deeply sorry'
I've highlighted the pertinent sentence in bold for you.
International Consolidated Airlines Group, S.A., often shortened to IAG, is an Anglo-Spanish multinational airline holding company with its registered office in Madrid, Spain and its operational headquarters in London, UK. It was formed in January 2011 after a merger agreement between British Airways and Iberia, the flag carrier airlines of the United Kingdom and Spain respectively. As British Airways was the larger company, those holding shares in British Airways at the time of the merger were given 55% of the shares in the new, merged company. British Airways and Iberia ceased to be independent companies and instead became 100% owned subsidiaries of IAG.
I admire your nerve, arguing with people who actually work for the company in question. 
Er, yes, but that doesn't mean that BA=IAG any more than it means IB=IAG (by that logic, BA=IB).
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As luck would have it, I had booked a ticket with BA at just the wrong moment. Result? The bank has cancelled my card (but didn't bother to tell me), and is re-issuing. From BA? An apologetic email or even a snail mail letter (since I am a BA loyalty card holder)? Nothing, other than the 'very sorry' blanket apology.
As has been pointed out earlier, BA is merely an arm of IAG these days, and it shows. In the same way as many of our railway companies are now foreign-owned and offering a less than satisfactory service, but nevertheless raking in lots of Sterling.
As has been pointed out earlier, BA is merely an arm of IAG these days, and it shows. In the same way as many of our railway companies are now foreign-owned and offering a less than satisfactory service, but nevertheless raking in lots of Sterling.
