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Dealing with drunk passengers

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Dealing with drunk passengers

Old 11th Oct 2013, 08:13
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Green Guard: of course that Capt. was stupid.
You are the stupid one for believing everything you read in the papers!

I met the off going crew and saw the whole incident, the capt did not leave the FD, but I guess if you read it in the paper, it must be true eh?

The reason plod werent called beforehand was that the pax in question was only mildly kicking off in flight which was dealt with very effectively by a fantastic purser. It was only when he got to the top of the stairs did he flip his lid.

But what justice - having been tasered he fell in his own pi$$!
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Old 11th Oct 2013, 12:57
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Rail Engineer, many thanks for the legal verbatim, it was only a comparison. If arrested and prosecuted properly as per rail fare evaders then an ASBO could be imposed restricting travel by air for two years.
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Old 11th Oct 2013, 14:16
  #23 (permalink)  
 
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That was one of the many joys of having a flight engineer. Sending him back with the fire axe in his hand usually brought about a fairly rapid result.
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Old 11th Oct 2013, 14:26
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tdracer

They call themselves "Raider Nation" down here, and you wouldn't want to be stuck in a stadium seat, with your family, anywhere near them.
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Old 11th Oct 2013, 14:38
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[quote=tdracer]BTW, for those of us on the west side of the pond, what's a fixed penalty notice[quote/]

For all intents and purposes, it is an oon the spot fine = only courts can issue fines, which is whhy it is referred to as a fixedpenalty notice. Plus it is a fixed amount. You can refuse to pay it and then you will end up in a magistrates court.

It's an easy way to penalise people, without having to the expense of using a court, for petty offences, a bit like aa speeding ticket.
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Old 11th Oct 2013, 16:02
  #26 (permalink)  

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to deal with drunk passengers (during flight) there is ONLY one way...GIVE HIM/HER MORE ALCOHOL...till he/she becomes immobilized....all other ways you play with fire
Sorry, but that does not always work. Some people have such a high tolerance to alcohol that by giving them more, will cause the situation to become worse. By giving people like this more, can cause an 'blackout' episode where the drunk will have no knowledge of their actions to a point where all logical thought and any inhibitions to act like a normal person will be absent.

Most of the time, that is the worse thing you can do.

Now raising the cabin altitude to nine to ten thousand feet can be effective, but by doing that you run two risks, first being that you can harm the other passengers, secondly just as above, just make the drunk passenger drunker.

You also run the risk of making more passengers that have been consuming alcohol uncontrollable drunks.

The only way to really to control such people is to restrict them to their seats anyway you can, call ahead for police to meet the aircraft and not let the passenger in question loose until the police are on board and can take them into custody.

Or, as JW411 posted, send a rather large FE with the fire ax* back into the cabin to handle the situation.



* I flew with one FE that would not have needed a fire ax to handle anyone.
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Old 12th Oct 2013, 01:45
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Because a fixed penalty notice is just a slap on the wrist for these people, now they want their cake and to eat it. They are now claiming police 'brutality'. Thats what you get for being too soft on them. Next, they're gonna be asking for compensation !

Naked easyJet passenger Tasered at Manchester Airport after was 'victim of police brutality', Robert Scheer's girlfriend claims - Mirror Online

Last edited by cyflyer; 12th Oct 2013 at 01:47.
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Old 12th Oct 2013, 03:38
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Over 15 years ago I had a Managua-Miami flight in a B727 and an obnoxious drunk kept pinching my Colombian FA's rear ends when they walked by and FAs said the retired military guy across the aisle said the guy said he had a gun in his bag. I went back, asked the military guy if this was the bag and he said yes. I took it and said he would get it back when he left the airplane. He still wasn't cooperating so had the FAs move everybody in the back five rows forward and made him change his seat.

I put him by the window in the back and I said if you cause one more problem I will land at the nearest airport and have you arrested. He laughed so I said do you know what that airport is? Havana, Cuba. If we land there Castro will kill you tomorrow. He quit smiling and I kept making PAs as we approached Cuba of where Havana was and he didn't move. Once in range of MIA called to have security meet us and he was deported the next day. I know threatening somebodies life is not standard procedure, but it worked. Also nobody else heard me. Sometimes you just have to do whatever works.
Now after 9/11 we can't do that.
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Old 12th Oct 2013, 18:03
  #29 (permalink)  
 
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Hoho..have shared this one before..

Recipe....

1/Increase cruise level to highest achievable.
2/Raise cabin temperature to around 28/30 for around 10-15 mins in
zone containing the inebriated one.
3/ check offending pax KO!
4/ take the floor for quiet applause from rest of pax!

P.s. result not guaranteed, but once worked for me,at 30W.
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Old 13th Oct 2013, 17:21
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There is only one way to deal with people like this...Divert.
As soon as possible and put into somewhere that is going to have rather unpleasant Police and will cost a fortune to get back from.

The German Police and legal system can be pretty harsh, or putting into an island like Sicily can be difficult for the moron.

Any extra costs should be sued for by the airline.
The passengers should be compensated say 100 per person per hour by the offender. (If they go bust then tough).
The airline should put them on a no fly list and all other airlines should be encouraged to do the same.

Air Rage would be a thing of the past PDQ.

However as incidents to get out of hand quite quickly because of a misunderstanding, then an alleged offender can be offered to move to say a row of seats at the rear of the aircraft.
That way he can show he has made an effort to also defuse a situation.

If they refuse and continue being disruptive, then divert time.
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Old 13th Oct 2013, 20:32
  #31 (permalink)  
 
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............having a flight engineer. Sending him back with the fire axe.......
Not a F/Eng. but as a S.O./ Nav the Captain asked me to wear his hat and jacket and go back to sort out an obnoxious, but not so drunk, pax. as we were taxying out for take off. After a couple of words with the pax I heard the power being applied as the crew started the take off roll, and asked the pax if he would rather I was back there arguing with him, or up front flying the thing ?

Collapse of stout party.

( of course, I had to quickly take a cabin seat for take off, so was unable to perform my flight deck duty of "monitoring" the Captain and Co-pilot in their take-off duties - big deal ! - that's what the F/Eng was for !! )
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Old 13th Oct 2013, 20:51
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The nice part of having a pilot qualified FE meant the captain could handle the situation, not two new hires on probation trying to make it through the first year. They could be fired if the company decided he mishandled it and the captain has union support and won't if he mishandles it.

Now we have no flight engineers so things are different.
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Old 13th Oct 2013, 21:59
  #33 (permalink)  

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to deal with drunk passengers (during flight) there is ONLY one way...GIVE HIM/HER MORE ALCOHOL...till he/she becomes immobilized....all other ways you play with fire
Somewhat contrary to the RSA (Responssible Service of Alcohol) principals, which might see the crew in more trouble than the offender in some jurisdictions.
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Old 13th Oct 2013, 22:06
  #34 (permalink)  
 
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to deal with drunk passengers (during flight) there is ONLY one way...GIVE HIM/HER MORE ALCOHOL...till he/she becomes immobilized....all other ways you play with fire
I don't think so, on so many levels!
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Old 13th Oct 2013, 22:07
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to deal with drunk passengers (during flight) there is ONLY one way...GIVE HIM/HER MORE ALCOHOL...till he/she becomes immobilized....all other ways you play with fire
This is possibly the worst solution. Before they become immobilized they can become violent and uninhibited. There are other ways to solve the problem, such as a sedative in their drink, or a strong and quick acting laxative ....... not pleasant for surrounding passengers but better than some of the alternatives.
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Old 13th Oct 2013, 22:16
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Is it legal to be drunk on an aircraft in the EU? Just wondering because if it's not then don't board anyone who is obviously under the influence. I know some will sneak through but it gets rid of a lot of potential trouble makers.
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Old 13th Oct 2013, 22:59
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You can not keep giving him more alcohol to fall asleep because if he has an accident driving home the airline could be held responsible. That is how it works for bars.
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Old 13th Oct 2013, 23:44
  #38 (permalink)  
 
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I've only ever gone down the back to calm down a
drunken MATE who's wife just died in a car prang.
Total strangers no, and post 911 never anywhere in
European or USA airspace. I think that would be a
given.
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Old 14th Oct 2013, 16:02
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There are other ways to solve the problem, such as a sedative in their drink, or a strong and quick acting laxative
And if that drunken slob also happens to have some medical condition that reacts badly to the administered drugs, and he croaks it on the flight, then someone is going to be guilty of manslaughter. Bad idea.
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Old 14th Oct 2013, 16:21
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I have a good friend who's an eJ captain.

I'll ask him about it; maybe he can shed some light (that isn't confidential).
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