Easyjet disruptive passengers
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Disruptive passengers... by nationality of passenger
Anyone able to inform us of any league tables ?
Does the politically correct / company-reputation-saving strategem of not admitting or reporting or encouraging reporting or indeed allowing (by many management strategies related to promotion for instance) reporting go on in the airline industry as in so many other walks of life, I wonder
Does the politically correct / company-reputation-saving strategem of not admitting or reporting or encouraging reporting or indeed allowing (by many management strategies related to promotion for instance) reporting go on in the airline industry as in so many other walks of life, I wonder
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We had an issue on an Easyjet flight at TFS where a passenger got up during the take off run to search for something in her bag which was in an overhead locker!
Also Easyjet where immediately on landing people get up to get bags down whilst we were slowing down still on the runway. More than once, again TFS.
Also Easyjet where immediately on landing people get up to get bags down whilst we were slowing down still on the runway. More than once, again TFS.
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I've found the Moroccans to be, in general, very aggressive passengers. Trying to get them to sit down and put their bags away is like herding cats. If they take umbrage to a request or an instruction from Cabin Crew they will scream and shout and cause disruption until they get their own way. It may be a cultural difference.
Last edited by Telstar; 24th Feb 2012 at 15:28. Reason: Dream Buster was right!
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When we went to fly in the 70īs as a Pax we had worn suit and tie and the Girls the Sunday dress...
He would have considered his actions carefully,taken all necessary precautions and then acted.
On another occasion in my old company, the female FA's were getting felt up by a drunken bush-lawyer Pacific islander on a flight Hong Kong to Guam via Taipei. . The next port of call was Taipei. The captain decided to sort out the islander personally as it was obvious the FA's were unable to do so. He shirt fronted the islander and said unless the bloke sat down and behaved himself he (the captain) would arrange for the Taiwan police to meet the aircraft and take way the islander to be tortured. It was no empty threat and it worked a treat.
It is such a pity that the rules and regs in theory prevent the captain from leaving the flight deck and thus leave the flight attendants to get beaten up by some drunken bum while the flight crew lock themselves safely behind the door and pretend not to know what is happening down the back. The FA's can only hope some passengers will come to their aid if things turn nasty while the flight crew cower behind their locked door.
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Wiglyamp's first post describes the passengers as cattle; is that his impression of the passengers or his desciption of the way Easyjet treats their passengers? Either way I think he has lost the plot. For the many flights I have done on EasyJet the aircraft, the cabin crew, service, and yes, the punctuality have been brilliant. You get a good service at a low cost. If people do not like the service there are always altenatives but their loads keep up as do their profits and that's what business is all about. I have nothing to do with EasyJet, just a fan of them.
I can remember a colleague of mine in Laker going back into the cabin to try to reason with a large stroppy American passenger. The passenger laid him out cold. The F/O closed the throttles and diverted straight into Winnipeg. The passenger ended up in jail.
In those days, the smart answer was to send the F/E back with the fire axe.
In those days, the smart answer was to send the F/E back with the fire axe.
Some years back I was pax down the back-end of a Northwest 747 from MSP-LGW. During the latter stages of the flight some exciteable young American chaps were drinking and getting a bit rowdy (not abusive, or violent, just a bit boisterous and a pain to those sat around them trying to sleep, travelling with kids etc).
When we arrived at the gate at LGW, and before any pax were disembarked, two of the largest PC's I have ever seen came onboard, proceeded to the back of the aircraft and, in no uncertain terms, but calmly, told these chaps that "they would be returning direct back to the US unless they started to behave themselves".
The silence was immediate
When we arrived at the gate at LGW, and before any pax were disembarked, two of the largest PC's I have ever seen came onboard, proceeded to the back of the aircraft and, in no uncertain terms, but calmly, told these chaps that "they would be returning direct back to the US unless they started to behave themselves".
The silence was immediate
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It is such a pity that the rules and regs in theory prevent the captain from leaving the flight deck and thus leave the flight attendants to get beaten up by some drunken bum while the flight crew lock themselves safely behind the door
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When we went to fly in the 70īs as a Pax we had worn suit and tie and the Girls the Sunday dress...... look today. We have around one trouble maker in a month.
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Why is the Captain's intervention supposed to work any better than, say, the purser? I mean the man has training to fly a plane; not to be a bouncer in a bar!
You're right in that the pilot is there to fly the plane, however they are in charge of the aircraft,m everything on it and everyone sitting behind them.
In days gone by when a captain spoke to a passenger they would have been seen as a figure of authority and the passenger would almost certainly have shut up and sat down and stayed that way until the plane landed. Nowadays the pilot is just seen as another target for some of the idiots who fly. Someone else to argue with, lash out at or ignore. TV shows like Airline have shown people that if the break the rules, they can still get away with it, or if they shout and scream at staff, they'll still be allowed to go on their way. It's always the airlines fault, always the crews fault, no-one is able to take irresponsibility for their own actions any more.
Thankfully the vast majority of passengers are perfectly well behaved individuals who do follow simple instructions.
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I am not surprised at all by what happened. Just look at the way society is heading (In general terms). No respect, no education, no manners, no morals and the list goes on...
Exactly, it is evident everywhere. Couple of years ago I missed a connection out of CDG, wife two kids in tow. Only option was RYR last flight Friday night out of Bouvais, to PIK. 560.00 at gate, and you would have thought I was flying in an open sewer. I was utterly astonished at the behaviour, and drunkeness. They actually had an Irish bar at the terminal, and you wonder why there are issues once in the air????
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Exactly, it is evident everywhere. Couple of years ago I missed a connection out of CDG, wife two kids in tow. Only option was RYR last flight Friday night out of Bouvais, to PIK. 560.00 at gate, and you would have thought I was flying in an open sewer. I was utterly astonished at the behaviour, and drunkeness. They actually had an Irish bar at the terminal, and you wonder why there are issues once in the air????
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There's nothing particularly unusual about unruly behaviour on public transport - which is what a low-cost flying is. Such disturbances are so common on trains, and to some extent on buses, that they are rarely reported, and the history of them goes back as far as the history of public transport. What is happening now is not that people are becoming more unruly - there have always been unruly people - but that flying has become so common that the incidences appear to be greater. Statistically - and I have no figures to prove it - I suspect that nothing much has changed.
Eight Gun Fighter
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The passengers, where fit and able, have a duty of care to ensure their own and other pax's and cabin attendants protection. The pointy end crew should never have to get involved. other than to radio for police to meet the aircraft on arrival.
I have never had to intervene in a situation on-board an aircraft (Canadians seem to be more civilized then some). However, once, on a bus a woman driver let a low life on-board without paying the fare and said, "Alright, I'll take you across the bridge". Across the bridge he did not get up and get off so she told him to get off. He came roaring up the bus and as he got to the driver his right arm was outstretched, fist clenched. I was sitting right there and grabbed his right wrist and the scruff of his neck. She told him to get off again. He made no indication of doing so so I literally lifted him up and put him on second step down with a push towards the pavement. She later said thank you. I said,"You take care on here".
I have never had to intervene in a situation on-board an aircraft (Canadians seem to be more civilized then some). However, once, on a bus a woman driver let a low life on-board without paying the fare and said, "Alright, I'll take you across the bridge". Across the bridge he did not get up and get off so she told him to get off. He came roaring up the bus and as he got to the driver his right arm was outstretched, fist clenched. I was sitting right there and grabbed his right wrist and the scruff of his neck. She told him to get off again. He made no indication of doing so so I literally lifted him up and put him on second step down with a push towards the pavement. She later said thank you. I said,"You take care on here".
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Probably the cattle. Too many don't know how to behave.
I was in fact asking if the fellow passenger could repeat the instruction-re lifevests under seats-when there was a large sign on the overheads saying "LIFEVEST STOWED OVERHEAD" above each seat.
Oh how I enjoyed timing the bell push just prior to them plumped their fat asses before to the cab turning onto the runway.
Oh Yes, the sudden visualization on their faces of giving the WRONG preflight brief, indeed, revenge is sweet.
wrayairflightfromprestwicktostanstead