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Club Reps and Drunken Pax

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Old 17th Feb 2002, 02:17
  #21 (permalink)  
 
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Spot on, sky9.

As long as "Costa del Sex" holidays are sold on that basis to the lads and ladettes, they will get p!ssed up and party every moment that's available to them.

If the airlines emphasise to the Tour Operators that carriage of their oiks is dependent upon them being sober and respectable, and if they are loaded with Bacardi, p!ssed and objectionable at the airport they'll get left behind, perhaps some notice will be taken.

Perhaps any costs incurred by the airlines ought to be passed on to the Tour Operator rather than the individual, leaving the TO's to try to recoup their losses. That would get their attention pretty quickly!

For TightSlot's company, this seems to me (not accepting any LMC's) a daft policy.

The LMC is not the problem. How you deal with it might be. If you're trying to rejig paperwork, reset bugs, the FMC etc. etc. whilst taxying to keep to a slot, then the LMC is not the problem - YOU are. (Sorry, TS, not addressing this personally at you). The LMC should have been refused, or accepted and the slot allowed to go. Safety first, every time. That includes offloading drunk pax, taking whatever time it takes to get yourself sorted out before launching off, etc. etc.

To refuse any LMC is painting your crews into a corner. So all these pax were booked in, and appear on the loadsheet - can you accept an LMC to offload two plus their bags? No. You have to carry them. What nonsense.
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Old 17th Feb 2002, 02:42
  #22 (permalink)  
 
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Some time back I was strapped next to a drunk on a flight from Houston to London, fairly drunk (staggering) when he boarded, completely unconscious and incontinent on arrival ~11 hours later. The change was thanks to his being served beers 2 at a time the whole way.

I remember the cabin crew member taking his pulse when she couldn't rouse him to put his seat belt on - she never really did get it fastened securely.

"We can well understand the annoyance and inconvenience caused to you. While it may have seemed that firmer action by our cabin staff could have alleviated the problem, there is always the danger of creating greater unpleasantness if request for drinks are refused. Intervention can sometimes inflame the situation."

BA Customer Relations, 3/4/1998. Have only flown with them when there was absolutely no other alternative since that day.

So please don't complain if passengers are drunk on your aeroplanes, emember that getting them as drunk as possible is a policy adopted by airlines to avoid greater unpleasantness.

Back to lurking now - I've learnt a lot of interesting things here.
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