CAA Winter Break
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CAA Winter Break
A salutatory warning to all those needing ratings added or licenses renewed in a hurry over the Christmas Period. . . This from the CAA website:
I would, however, question the logic of shutting down an entire government department at what is traditionally one of the busiest times of the year for the very industry that it is designed to support.
Let's just hope an airline doesn't go 'bust' on Boxing Day otherwise there'll be a few red-faces around. . .
BH
As part of its continuing business efficiency programme, the CAA has decided to introduce a ‘winter break’ period between Christmas and the New Year. For this winter, 2005/06, the winter break will result in the CAA’s offices at CAA House, Aviation House and those in the regions being closed for all normal operations between Monday 26 December 2005 and Monday 2 January 2006 inclusive. The break will enable us to make more resources available during the busier times of the year, and will enable some energy savings to be made by operating office heating and air conditioning systems at minimum levels during the period of the break.
To ensure that you are not inconvenienced by this decision the CAA’s individual business areas will be making appropriate arrangements for dealing with operational emergencies and any business that cannot be deferred until 3 January, during the shutdown period.
To ensure that you are not inconvenienced by this decision the CAA’s individual business areas will be making appropriate arrangements for dealing with operational emergencies and any business that cannot be deferred until 3 January, during the shutdown period.
Let's just hope an airline doesn't go 'bust' on Boxing Day otherwise there'll be a few red-faces around. . .
BH
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Of course, by carefully wording it, the CAA don't mention that the break actually starts from close of business on the 23rd December. Therefore the closure will be for a minimum of 10 days.
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" will enable some energy savings to be made by operating office heating and air conditioning systems at minimum levels during the period of the break. "
Uhuh - how much of a saving? They must be spending a HUGE amount on energy to make a break financially worthwhile...
Uhuh - how much of a saving? They must be spending a HUGE amount on energy to make a break financially worthwhile...
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'business efficiency' my *rse. I have been sending letters to FCL for almost 2 years now trying to clarify the status of an IR/licence renewal I flew in DECEMBER 2003.
They simply are not responding. How do you deal with that? I even sent a copy of all the correspondence to the Head of FCL in Nov 2004 asking what they thought of the lack of service I was getting. Guess what? No reply. Again. To be fair I received one brief email, and then a letter saying they couldn't proceed with my application because they haven't got the medical paperwork, which they have. They don't appear to realize they've sent me a licence, but no IR, even though I've sent them photocopies.
What doesn't help is that I'm expat Middle East and can't fire up a local MP to put a shot across someone's bows. My last letter (2 months ago) mentioned that I had missed out on Gulf Air's Sept recruitment and that the CAA were effectively preventing me from seeking employment. I also said that I was close to putting the matter in the hands of my solicitor (bluffing, haven't got one). And guess what, no reply to date.
You try finding the complaints department on their website. If any Ppruners know of any way I can redress this shower, please advise.
I hope all the plants in the Hanging Gardens of Babylon die. But I'm sure they've got that covered. They can feed their faces on their subsidised lunches surrounded by greenery after 10 days off whilst making the plebs wait outside. Angry? You bet. And I hope some of them read this.
You have the choice of the telephone automated merry-go-round (pricey from out here), or no response to mail. Not impressed.
They simply are not responding. How do you deal with that? I even sent a copy of all the correspondence to the Head of FCL in Nov 2004 asking what they thought of the lack of service I was getting. Guess what? No reply. Again. To be fair I received one brief email, and then a letter saying they couldn't proceed with my application because they haven't got the medical paperwork, which they have. They don't appear to realize they've sent me a licence, but no IR, even though I've sent them photocopies.
What doesn't help is that I'm expat Middle East and can't fire up a local MP to put a shot across someone's bows. My last letter (2 months ago) mentioned that I had missed out on Gulf Air's Sept recruitment and that the CAA were effectively preventing me from seeking employment. I also said that I was close to putting the matter in the hands of my solicitor (bluffing, haven't got one). And guess what, no reply to date.
You try finding the complaints department on their website. If any Ppruners know of any way I can redress this shower, please advise.
I hope all the plants in the Hanging Gardens of Babylon die. But I'm sure they've got that covered. They can feed their faces on their subsidised lunches surrounded by greenery after 10 days off whilst making the plebs wait outside. Angry? You bet. And I hope some of them read this.
You have the choice of the telephone automated merry-go-round (pricey from out here), or no response to mail. Not impressed.
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Isn't that why they are fondly referred to as the Campaign Against Aviators .. or Cash And Agro?
Luckilly, am limiting my dealings with them to IR and Licence renewals these days.
Cheers
Luckilly, am limiting my dealings with them to IR and Licence renewals these days.
Cheers
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Come on guys this is easy... the boys and the girls at the Belgrano are trying to pull the wool over our eyes! It is simply a reason to have an extended Christmas break! So I take it when they mean 'energy savings' I presume that all CAA staff will have to sit at home with the lights and heating off - otherwise there is no 'energy saving'!!! 
Now I wonder if my airline will postpone all flying over the festive season so that we can cut down on emissions???
Now I wonder if my airline will postpone all flying over the festive season so that we can cut down on emissions???
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As part of its continuing business efficiency programme, the CAA has decided to introduce a ‘winter break’ period between Christmas and the New Year
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Monty77: have you tried your local British Embassy? A forwarding letter to the CAA with their headed notepaper might wake the useless buggers up, much as an MP's letter might.
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Monty77,
It matters not a jot that you have no MP - you're a British Citizen and are, therefore, entitled to write to Number 10 or even Aunty Liz at Buck House and ask for their assistance. A letter forwarded from either of those may even wake that bunch of clowns in 'The Belgrano' up!
Good luck either way!
BH
It matters not a jot that you have no MP - you're a British Citizen and are, therefore, entitled to write to Number 10 or even Aunty Liz at Buck House and ask for their assistance. A letter forwarded from either of those may even wake that bunch of clowns in 'The Belgrano' up!
Good luck either way!
BH
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Cue for a song perhaps?
"On the tenth day of Christmas my true love sent to me
One ignored letter
Two ringing telephones
Three delayed licences
Four cancelled medicals
Five unanswered queries
Six unchecked carriers
Seven .....
Please complete at your leisure, especially if you have more Ben Elton in you than me!
It would seem that the Senior CAA managers have hit on the ideal way to make the Belgrano staff the laughing stock of the entire world aviation community over the festive season.
"On the tenth day of Christmas my true love sent to me
One ignored letter
Two ringing telephones
Three delayed licences
Four cancelled medicals
Five unanswered queries
Six unchecked carriers
Seven .....
Please complete at your leisure, especially if you have more Ben Elton in you than me!
It would seem that the Senior CAA managers have hit on the ideal way to make the Belgrano staff the laughing stock of the entire world aviation community over the festive season.
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Most businesses do this.. Why the stress? I guess most people here work in the 24/7 air transport world though.
In the less interesting corporate world many of us have to take compulsory leave over Xmas..
In the less interesting corporate world many of us have to take compulsory leave over Xmas..
Wonder if the guys n girls at the Belgrano have to take annual leave to be off or are just given the time off as a freebie...
Comes out of their leave.
Some of us in the public service use those three quiet days to shift a lot of work, so I'm dubious about the efficiency claim as well.
Comes out of their leave.
Some of us in the public service use those three quiet days to shift a lot of work, so I'm dubious about the efficiency claim as well.