Eurocopter after sales
Joined: Oct 2007
Posts: 598
Likes: 5
From: north or south
Pytlak
We had a similar issue to your on the MRGB, we shipped our to airbus, to be honest they diagnosed the problem very quickly , and issued a cost to fix it , almost 40% the cost of a new MRGB.
They will fix it quickly , but expect a big bill for the repair.
We had a similar issue to your on the MRGB, we shipped our to airbus, to be honest they diagnosed the problem very quickly , and issued a cost to fix it , almost 40% the cost of a new MRGB.
They will fix it quickly , but expect a big bill for the repair.
Joined: Jun 2008
Posts: 1,413
Likes: 0
From: England & Scotland
When my gearbox went back to Eurocopter, shipping the gearbox (or sections thereof) requires blanking plates and transport crate. I found these to be very expensive. And they were not available for rent - I was supposed to buy them. I searched around and found someone who would sell theirs to me, then when the job was completed I sold the things on again for the same price and got my money back.
You could look to do the same thing and save a few 000's.
Best of luck
You could look to do the same thing and save a few 000's.
Best of luck
Joined: Jan 2016
Posts: 9
Likes: 0
From: Hradec Kralove, Czech Republic
This is something we were told by our local maintenance - that the gearbox will need special crating. Also, Airbus said to send just the main unit, i.e. the bottom part of the gearbox. Local maintenance does not have the tools to disassemble the MGB and says it needs to borrow those from Airbus Helicopters. The question is whether it is easier and quicker to send the whole gearbox to Airbus or wait for the local maintenance to acquire the tools, disassemble the MGB, crate the bottom part and send it for overhaul. I have absolutely no idea whether borrowing the tools from Airbus and local work on MGB partial disassembly might be cheaper than let it to be done by Airbus. Any experience in this field???
Joined: Nov 2007
Posts: 213
Likes: 0
From: Where it rains a lot .....
If you think EC are bad .... Wait until you have to deal with the incompetent idiots at Turbomecca........ No matter what machine you fly you will only feel real pain when you have no option but to deal with TM......
I am 14 months on from having some metal in the engine, I opted for a service exchange, and that's where the fun really did start .... After it failing more than three times over ten months, they decided to replace it but not before I had to stand the costs to remove and refit three times, the front oil seal went three hours after fitting, FCU changed, manifolds, valves ... Everything ...
And it was suppose to be a tested engine ....
Bottom line was the same TESTED engine over the past four years had been in three different aircraft removed from ALL of them for the same fault !!!
That tells you everything you need to know about their quality control systems ....
New engine pissed fuel out of injectors on first ground runs, and now less than two hours of flight is pissing oil out .....
I will never buy another machine with that !!!!ty engine in it ...... Although have to say when it works it works ok .... Just hope you never break it or need their support ......
Nelly
I am 14 months on from having some metal in the engine, I opted for a service exchange, and that's where the fun really did start .... After it failing more than three times over ten months, they decided to replace it but not before I had to stand the costs to remove and refit three times, the front oil seal went three hours after fitting, FCU changed, manifolds, valves ... Everything ...
And it was suppose to be a tested engine ....
Bottom line was the same TESTED engine over the past four years had been in three different aircraft removed from ALL of them for the same fault !!!
That tells you everything you need to know about their quality control systems ....
New engine pissed fuel out of injectors on first ground runs, and now less than two hours of flight is pissing oil out .....
I will never buy another machine with that !!!!ty engine in it ...... Although have to say when it works it works ok .... Just hope you never break it or need their support ......
Nelly
