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Speed of PPRuNe Website

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Old 3rd Dec 2003, 04:47
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Thumbs down Speed of PPRuNe Website

Lately, I've found the performance of the PPRuNe website to be sorely lacking. Is it just me, or is anybody experiencing extended upload times? I have a T-1 at work, and I'm still getting a lot of "Server Busy" errors from PPRuNe.

I hope they upgrade the database and do something about the through-put soon!

(otherwise - what a great and informative site - Kudos to Heliport for a superb job of moderating)
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Old 3rd Dec 2003, 05:31
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Talking

Yep, its pretty slow here too RDR, even with Broadband!

Probabily due the server getting all excited because its nearly Christmas
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Old 3rd Dec 2003, 07:31
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A victim of its own success, I had two rejected sorties today but its quieter now so I guess we will just have to choose our times!
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Old 3rd Dec 2003, 08:44
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Im also on Broadband and glad to see Im not alone. Certain times its really dragging........
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Old 3rd Dec 2003, 09:34
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Thumbs down

Wow! For the folks on dial-up, they are probably leaving out of frustration. Typically, the patience level of Internet user is maxed out after about 8 seconds. If PPRuNe doesn't give this consideration, they will lose some of the user base... which will affect hits per month... which will affect their advertising revenue.
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Old 3rd Dec 2003, 17:13
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I'm a dial up user at home and I think that any other website I would not bother with. Trouble is, PPRuNe is totally addictive. I normally click on the Helicopters Around The World Photo Thread and then go and make myself a cup of tea.

I do find though that it is not slow speeds generally. It takes a long time to find and switch pages but after that it loads the pages quite fast (28.8 BT Line notwithstanding!).

At work is a different matter. Broadband leased line work access. Tends to speed things up. Though there is still the same delay in finding the pages.

DeepC
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Old 3rd Dec 2003, 19:28
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Yes,
I'm on line to PPRuNe right now and I've had 3 server busy errors already. It's very frustrating and getting worse. I hope something can be done about it because it's the best aviation forum around.
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Old 3rd Dec 2003, 21:05
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Thumbs up

I've struck out twice in the last few minutes. Understandably, the server will be busy at peak times. Nevertheless, this doesn't sound like a peak time issue... looks like a trend concerning lack of performance. I hope the PPRuNe Gurus are paying attention to this!
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Old 4th Dec 2003, 01:13
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Thumbs up

Just to give a current SitRep, all seems fine tonight speed-wise. Not a single sight of the 'Server Busy' message.....yet

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Old 4th Dec 2003, 06:51
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RDR - good & very valid points.

Strange, we used to do our annual stress testing in Gaithesburg ! Any connection (if u excuse the pun) perhaps ?
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Old 4th Dec 2003, 07:23
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Quick brief is this: victim of its own success sums it up. When broadband users are having problems it gets our attention very quickly indeed and we've been working on this for a couple of months. Finance is the problem.

We're tweaking on the technical side - you may have found the search engine shut down to offload the server. We've also brought another server online to place the ads for the same reason.

The server is not an old 386 simmering gently in the bowels of the Towers. Twin processor, 1 gig of memory and raid disk set up linked to multiple T1 backbone. It runs entirely on unix, the web server software isn't some freeby like Apache but a full commercial package called Zeus and the forum itself is actually a high speed commercial database with a pretty pastel veneer. It's not a toy and nestles in a 24/7 server farm in the States.

The reason it's not coping is simply this - of 30 plus million websites worldwide PPRuNe comes in at number 12,000. You might want to play with the percentage function on your calculator after reading that. We are on a traffic par with major world corporations, governments and large software companies.

This is the longest we've ever gone without upgrading the server - April last year. The spec and cost of a significant and noticeable improvement for you the user is that of a very nice car. We're working on raising the finance but there is no PPruNe office, no staff, just a core of three us us flying the line and paddling like hell in our spare time. Without our superb mods offloading us the place would have gone under several years ago.

While you wait for us to get the extra capacity needed there's a couple of self help ideas I'd like to pass on. Try to avoid the 10 - 14 z period but much more importantly and especially those of you on dial up stop using Internet Explorer

We get a very clear view of exactly how you're viewing the site and through which browser. I cannot recommend strongly enough that you switch to a lightweight, tabbed browser. While you're viewing a page you've got another couple loading on other tabs - simple and effective it also masks the speed problems as you've always got a page to read.

Apologies for the problems - we're working at it on several fronts and you're not being ignored. Believe me, I run the site while downroute, often from internet cafes, and experience every single frustration you do and then some.

Perhaps a few of you would like to chip in with some info for your fellow rotorheads regarding the modern, tabbed browsers. A huge improvment is out there just a free download away.

Regards
Rob Lloyd
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Old 4th Dec 2003, 10:15
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Thumbs up

Rob,

Thanks for the update. I think everybody here agrees that PPRuNe is an awesome place to visit! Sounds like you are definately on top of things, and offer some excellent advice.

If there's anything I can do to help the continued success from my neck of the woods (Equinox Data Center or other OC3 backbone collocation site nearby), I'd be happy to offer up a few hours of free consulting...

Microsoft Certified Systems Engineer + Internet (#1296661), Microsoft Certified Database Administrator (#1296661), Microsoft Certified Trainer (#1296661), Citrix Certified Administrator, CompTIA Certified Technical Trainer+ (#COMP10606076), CompTIA A+ Computer Service Technician (#CDADTT5359), Adjunct Professor for George Washington University’s Solution Center, Committee Member for the Department of Defense Health Affairs PKI Initiative (serving in 2000), Voting Member of the Information Technology and Innovations Committee for the City of Gaithersburg (active since 2001). Honor Graduate of the U.S. Army System Administrator Security Course (#07E-F66/531-F21), Honor Graduate of the U.S. Army Network Manager Security Course (#07E-F67/531-F22), and Distinguished Honor Graduate of the DoD DISC4 Information Systems Security Manager’s Course. Currently, I serve as the Director of Network Services for a local training and network integration firm (since 1999).

Just a thought... you may want to consider a web caching device in front of the server (especially for images). They are not too expensive, and it wouldn't require any new soft coding (pretty much plug & play). Without knowing more, my knee-jerk reaction is that a web caching device or appliance will offload a lot of processing and disk reading actions from the main server(s). Even if you are running BGP with failover, some kind of pre-cache aparatus should serve you well.

Please forgive the back seat driving (and my arrogance)!

*****************************

Oh, and I'll put in a shameless plug for a job while I'm at it. If anyone works for a medium to large aviation company, I would love to work as your Chief Information Officer or Manager of Information Systems. I like what I'm doing, now; nevertheless, since I'm also a helicopter pilot, I'd rather use some of my limited skills for an aviation company!
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Old 4th Dec 2003, 11:16
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...check the big brain on the 'rickster!!!









Mack
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Old 4th Dec 2003, 12:56
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Rickster
Next time your in Vegas at COMDEX or one of those big conventions. I will buy Beer while you clean up my Puter....
Ha Ha
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Old 4th Dec 2003, 15:44
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RD: you dark horse, you
Way to go!!!

Bet you can't pull though
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Old 4th Dec 2003, 15:46
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For those of us without a GCSE in 'advanced-rickster,' what's a multi-tab browser thingy, and where do I get one?

I could ask my son, but he'd only laugh at me again!
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Old 4th Dec 2003, 16:33
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I like Opera, but Mozilla is also good

(edit: both are free downloads, although Opera displays a banner advert downloaded from Google until you pay €30 or so for a licence)
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Old 4th Dec 2003, 19:52
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PPrune Towers (Rob Lloyd)
I'm keen to do my bit especially if it'll speed up my access. But I afraid I'm a bit slow and I'll need specific instructions.

What's a lightweight, tabbed browser? Where do I find one and what named one do you recommend.
Is there any special way of setting them up etc. I really need a dummies guide to do it.


Cheers
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Old 5th Dec 2003, 05:50
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I've downloaded and installed Mozilla. Nice and painless - even automatically sets up your favourites from Internet Explorer. Apart from a rather irritating T-Rex style logo, seems fine.

Only time will tell whether it's any quicker, though.

Problem is, now I've got two browsers to use, I'll probably spend more time deciding which one to click on than actually on the 'net !
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Old 5th Dec 2003, 20:53
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B Sousa, if I'm in Vegas I'll look you up for those beers (fixing computers makes me thirsty). I haven't decided wether or not to go to the Heli-Expo in March, yet.

Thomas coupling, weeeee... bppppp <stomp, stomp... snort>

Av8r, Internet forums are great because you can make up anything you want. Besides, it doesn't cost me much to put all those initials at the bottom of my business cards!
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