Making good PA's
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Making good PA's
Hi!
I am about to upgrade to the left seat. One of the (many) new tasks I'll have to handle is making PA annoucemets. There are some guidlines provided by my company, but I think they make all the annoucements stiff and boring... So, I'd appreciate any advice from you, seasoned captains, on what to say and when to say
I am about to upgrade to the left seat. One of the (many) new tasks I'll have to handle is making PA annoucemets. There are some guidlines provided by my company, but I think they make all the annoucements stiff and boring... So, I'd appreciate any advice from you, seasoned captains, on what to say and when to say
Warning Toxic!
Disgusted of Tunbridge
Disgusted of Tunbridge
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Try http://http://www.pprune.org/forums/showthread.php?t=202713&highlight=Ladies
then come back with an example of what you think is suitable and we'll dissect it!
then come back with an example of what you think is suitable and we'll dissect it!
Join Date: Jul 2000
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From my experience always be truthfull. Never appologise or use the words I'm afraid to say, these expessions tend to frighten nervous passengers. Always be positive even if running late, or having technical problems.
Always try to sound cheerfull and sincere.
Always try to sound cheerfull and sincere.
Paxing All Over The World
It's not just what you say but HOW you say it.
One of th biggest mistakes made in PAs is that the person forgets that they are not talking to one person (ATC) who is wearing high quality headphones - possibly even noise cancelling - and who is attuned to the kind of thing that you are saying.
The most frustrating thing is that the sound is too low and you simply cannot hear what is being said. It gives the impression that you do not care what you say to us.
So think about speaking more loudly than normal becuase we have all the cabin background noise which you do not hear.
One of th biggest mistakes made in PAs is that the person forgets that they are not talking to one person (ATC) who is wearing high quality headphones - possibly even noise cancelling - and who is attuned to the kind of thing that you are saying.
The most frustrating thing is that the sound is too low and you simply cannot hear what is being said. It gives the impression that you do not care what you say to us.
So think about speaking more loudly than normal becuase we have all the cabin background noise which you do not hear.
Agreed Paxboy, nothing worse than a PA like this:
"Goodmorning ladies and murmer, this is murmer murmer mumble, we exmurmer and mumble mumble mumble, murmer murmer, mumble, and enjoy your flight."
"Goodmorning ladies and murmer, this is murmer murmer mumble, we exmurmer and mumble mumble mumble, murmer murmer, mumble, and enjoy your flight."
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No problems!
As a regular freightdog, I have all the time in the world to practice the PA on all cargo, such as boxes and a lot of other fun and scary things!
Keep up the good work!
Keep up the good work!
