Avbrief
 

To any AvBrief users,

Is anybody else still having problems logging into AvBrief? (Or is it just me???:uhoh:)

I understand that they have recently been changing their hosting providers but according to their various updates, this process shouldn't have taken much longer than 24hrs.

Here's the text of the most recent update (from 2nd March):

AvBrief Alerts / Notices
(last revised at 02 Mar 2007 - 09:20)


http://info1.avbrief.com/twiki/pub/T...cs/starred.gif There has been a break in the ADIMS link to NATS today. We are performing NOTAM checklist processing.
Please cross check NOTAMs with the AIS until this notice is removed.
We appreciate your patience during this time.
http://info1.avbrief.com/twiki/pub/T...cs/starred.gif During the next 24 hours AvBrief will be implementing a phased switch between hosting centres
Whilst we hope to make the transition as smooth as possible there may be some restricted functionality as large volumes of data are synchronised and validated.
We appreciate your patience during this phase.


And nope, I've not contacted AvBrief directly yet. I am only a 'free user' so I am more than happy with the excellent service that they provide gratis so don't feel that I am in an position to hassle them.


Thanks in advance,

B73

Same here - was a paid user, am not currently, will probably re-subscribe, but can't log in at the moment.

I cannot comment on the specific issue but FWIIW as a fully paid up user I have had the very occasional "issue" and their support is excellent.

Email sent and they always reply, and pretty quick too, telling you what they intend to do and (surprisingly) in my expereince do what they say when they say! They even thank you if you are bringing an issue to their attention of which they werent aware!!

Did you get a reply, Fuji?

As of today, I still can't log in. :(


B73

It is fine for me......(a paid subscriber)....

As a non-subscriber I received the following message on 28 Feb. Nothing since and quite frankly don’t expect any other help which I suppose is fair enough.
<<. . . AvBrief Guest Users (non-subscribers)
While the Support Team will see your request, priority is given to our paying Members and a response may not necessarily be provided. However, do check our Frequently Asked Questions (see http://www.avbrief.com/FAQ.html ) as the answer to your query may be there.
Thank you,
The AvBrief Customer Care team>>
However, Euro.wx.propilots.net is just one of several which has proved to be an acceptable free alternative.

Hmmm, still no joy logging in. I've tried multiple PCs with different types of browsers (IE and Mozilla mainly). :{

It won't even let me re-register or subscribe for the paying services. :confused:


I hope that they manage to fix whatever problems that they might be having...

Bravo73,

I just tried and it works fine for me (paying subscriber).

I notice all your posts are during office hours, and you mention trying from multiple PCs/browsers etc.

Just wondered, is there possibly a firewall or WebMarshall type of issue ? Exactly what happens when you try to "log in" ?

FF :ok:

Thanks for the suggestion, FullyFlapped, but I don't think it's a firewall issue. (I'm meant to be running the firewall here and nothing's changed recently). Clearing my cookies didn't seem to help either.

I've also tried it from multiple locations (ie @ home) and no joy on that front. I can't seem to access their WAP service either (which can be a real lifesaver when you're stuck in a muddy field somewhere...)

When I try to log in, it throws up the 'Authentication Box' which asks for my username and password. However, upon entering my details, it just throws up the same box. When I click on the Register or Subscribe links, it just sends me to the alerts page.

Thanks for the help though. :ok:

Avbrief was fine today c. 1200. I am a paid subscriber.

Bravo 73: You say you are a “free user” (like me). Hence a) please be patient and b) don’t hold your breath. Paid up subscribers take precedence over us freeloaders, obviously! :rolleyes:

Thanks for the 'advice', Pianorak.

I am being a) patient (you'll notice that I haven't hassled Avbrief directly. For the very reason that it's a free service and I don't really have a right to). b) I've tried upgrading to subscriber status but it won't let me.

I've just been intrigued if anybody else has been having similar experiences and then answering the subsequent questions.

But thanks again for your valuable input. And here's a smiley of my own: :ugh:

Paid subscriber - works fine for me.....
.... perhaps you guys should cough up and support Avbrief... that way they will be able to continue to provide their excellent service.

Bravo, just for my interest, what details does a non-subscriber enter in the authentication box ? I can't remember how this worked before I was a subscriber, so can you tell me how it works as a non-paying user ?

FF :ok:

Thanks for the tip, 3 Yellows, but read my posts above. The site won't currently let you register or subscribe. :rolleyes:


FullyFlapped: It asks you for a Username and Password. In the 'pre-transfer' days, this information was 'cookied' so you didn't have to enter it every time.

No problems here either for a paid up subscriber (and original beta tester)

Safe flying

edited to say I've no longer any idea what my password is: it comes up automatically when I log in- cookie I suppose. Gawd knows what will happen if my cookie jar gets smashed.

Cusco;)

I was going to subscribe but have not been able to access the site all week.

Are there any decent alternatives? And I'm also willing to pay!

Bravo 73

Yep, I have the same problem both for the PC and WAP services. Unable to log in at all. I have been a paid subscriber for many years.

Cant log on either, im a free subscriber and havnt been able to log on for about a month now:confused: :confused:

To any avbrief users

An email to [email protected] produced a swift and helpful response explaining that they have just carried out a major server change and this has caused some problems with user authentication on the site. As a result, 'Guest' (free) access will not be available for another couple of days.

Regards

Lurker06