Avbrief
Thread Starter
Joined: Jul 2002
Aviation Qualifications: ATPL(H)
Posts: 3,057
Likes: 58
From: UK
Avbrief
To any AvBrief users,
Is anybody else still having problems logging into AvBrief? (Or is it just me???
)
I understand that they have recently been changing their hosting providers but according to their various updates, this process shouldn't have taken much longer than 24hrs.
Here's the text of the most recent update (from 2nd March):
AvBrief Alerts / Notices
(last revised at 02 Mar 2007 - 09:20)
There has been a break in the ADIMS link to NATS today. We are performing NOTAM checklist processing.
Please cross check NOTAMs with the AIS until this notice is removed.
We appreciate your patience during this time.
During the next 24 hours AvBrief will be implementing a phased switch between hosting centres
Whilst we hope to make the transition as smooth as possible there may be some restricted functionality as large volumes of data are synchronised and validated.
We appreciate your patience during this phase.
And nope, I've not contacted AvBrief directly yet. I am only a 'free user' so I am more than happy with the excellent service that they provide gratis so don't feel that I am in an position to hassle them.
Thanks in advance,
B73
Is anybody else still having problems logging into AvBrief? (Or is it just me???
)I understand that they have recently been changing their hosting providers but according to their various updates, this process shouldn't have taken much longer than 24hrs.
Here's the text of the most recent update (from 2nd March):
AvBrief Alerts / Notices
(last revised at 02 Mar 2007 - 09:20)
There has been a break in the ADIMS link to NATS today. We are performing NOTAM checklist processing.Please cross check NOTAMs with the AIS until this notice is removed.
We appreciate your patience during this time.
During the next 24 hours AvBrief will be implementing a phased switch between hosting centres Whilst we hope to make the transition as smooth as possible there may be some restricted functionality as large volumes of data are synchronised and validated.
We appreciate your patience during this phase.
And nope, I've not contacted AvBrief directly yet. I am only a 'free user' so I am more than happy with the excellent service that they provide gratis so don't feel that I am in an position to hassle them.
Thanks in advance,
B73
Joined: May 2001
Posts: 4,631
Likes: 0
From: UK
I cannot comment on the specific issue but FWIIW as a fully paid up user I have had the very occasional "issue" and their support is excellent.
Email sent and they always reply, and pretty quick too, telling you what they intend to do and (surprisingly) in my expereince do what they say when they say! They even thank you if you are bringing an issue to their attention of which they werent aware!!
Email sent and they always reply, and pretty quick too, telling you what they intend to do and (surprisingly) in my expereince do what they say when they say! They even thank you if you are bringing an issue to their attention of which they werent aware!!
Joined: May 2003
Posts: 278
Likes: 0
From: UK
As a non-subscriber I received the following message on 28 Feb. Nothing since and quite frankly don’t expect any other help which I suppose is fair enough.
<<. . . AvBrief Guest Users (non-subscribers)
While the Support Team will see your request, priority is given to our paying Members and a response may not necessarily be provided. However, do check our Frequently Asked Questions (see http://www.avbrief.com/FAQ.html ) as the answer to your query may be there.
Thank you,
The AvBrief Customer Care team>>
However, Euro.wx.propilots.net is just one of several which has proved to be an acceptable free alternative.
<<. . . AvBrief Guest Users (non-subscribers)
While the Support Team will see your request, priority is given to our paying Members and a response may not necessarily be provided. However, do check our Frequently Asked Questions (see http://www.avbrief.com/FAQ.html ) as the answer to your query may be there.
Thank you,
The AvBrief Customer Care team>>
However, Euro.wx.propilots.net is just one of several which has proved to be an acceptable free alternative.
Thread Starter
Joined: Jul 2002
Aviation Qualifications: ATPL(H)
Posts: 3,057
Likes: 58
From: UK
Hmmm, still no joy logging in. I've tried multiple PCs with different types of browsers (IE and Mozilla mainly). 
It won't even let me re-register or subscribe for the paying services.
I hope that they manage to fix whatever problems that they might be having...
It won't even let me re-register or subscribe for the paying services.
I hope that they manage to fix whatever problems that they might be having...
Joined: May 2003
Posts: 664
Likes: 0
From: Yorkshire
Bravo73,
I just tried and it works fine for me (paying subscriber).
I notice all your posts are during office hours, and you mention trying from multiple PCs/browsers etc.
Just wondered, is there possibly a firewall or WebMarshall type of issue ? Exactly what happens when you try to "log in" ?
FF
I just tried and it works fine for me (paying subscriber).
I notice all your posts are during office hours, and you mention trying from multiple PCs/browsers etc.
Just wondered, is there possibly a firewall or WebMarshall type of issue ? Exactly what happens when you try to "log in" ?
FF
Thread Starter
Joined: Jul 2002
Aviation Qualifications: ATPL(H)
Posts: 3,057
Likes: 58
From: UK
Thanks for the suggestion, FullyFlapped, but I don't think it's a firewall issue. (I'm meant to be running the firewall here and nothing's changed recently). Clearing my cookies didn't seem to help either.
I've also tried it from multiple locations (ie @ home) and no joy on that front. I can't seem to access their WAP service either (which can be a real lifesaver when you're stuck in a muddy field somewhere...)
When I try to log in, it throws up the 'Authentication Box' which asks for my username and password. However, upon entering my details, it just throws up the same box. When I click on the Register or Subscribe links, it just sends me to the alerts page.
Thanks for the help though.
I've also tried it from multiple locations (ie @ home) and no joy on that front. I can't seem to access their WAP service either (which can be a real lifesaver when you're stuck in a muddy field somewhere...)
When I try to log in, it throws up the 'Authentication Box' which asks for my username and password. However, upon entering my details, it just throws up the same box. When I click on the Register or Subscribe links, it just sends me to the alerts page.
Thanks for the help though.
Thread Starter
Joined: Jul 2002
Aviation Qualifications: ATPL(H)
Posts: 3,057
Likes: 58
From: UK
Thanks for the 'advice', Pianorak.
I am being a) patient (you'll notice that I haven't hassled Avbrief directly. For the very reason that it's a free service and I don't really have a right to). b) I've tried upgrading to subscriber status but it won't let me.
I've just been intrigued if anybody else has been having similar experiences and then answering the subsequent questions.
But thanks again for your valuable input. And here's a smiley of my own:
I am being a) patient (you'll notice that I haven't hassled Avbrief directly. For the very reason that it's a free service and I don't really have a right to). b) I've tried upgrading to subscriber status but it won't let me.
I've just been intrigued if anybody else has been having similar experiences and then answering the subsequent questions.
But thanks again for your valuable input. And here's a smiley of my own:
Joined: May 2003
Posts: 664
Likes: 0
From: Yorkshire
When I try to log in, it throws up the 'Authentication Box' which asks for my username and password. However, upon entering my details, it just throws up the same box. When I click on the Register or Subscribe links, it just sends me to the alerts page.
FF
Thread Starter
Joined: Jul 2002
Aviation Qualifications: ATPL(H)
Posts: 3,057
Likes: 58
From: UK
Thanks for the tip, 3 Yellows, but read my posts above. The site won't currently let you register or subscribe. 
FullyFlapped: It asks you for a Username and Password. In the 'pre-transfer' days, this information was 'cookied' so you didn't have to enter it every time.
FullyFlapped: It asks you for a Username and Password. In the 'pre-transfer' days, this information was 'cookied' so you didn't have to enter it every time.
Joined: Oct 2000
Posts: 1,102
Likes: 0
From: E Anglia
No problems here either for a paid up subscriber (and original beta tester)
Safe flying
edited to say I've no longer any idea what my password is: it comes up automatically when I log in- cookie I suppose. Gawd knows what will happen if my cookie jar gets smashed.
Cusco
Safe flying
edited to say I've no longer any idea what my password is: it comes up automatically when I log in- cookie I suppose. Gawd knows what will happen if my cookie jar gets smashed.
Cusco
Joined: Aug 2006
Posts: 19
Likes: 0
From: Perth & Kinross
To any avbrief users
An email to [email protected] produced a swift and helpful response explaining that they have just carried out a major server change and this has caused some problems with user authentication on the site. As a result, 'Guest' (free) access will not be available for another couple of days.
Regards
Lurker06
An email to [email protected] produced a swift and helpful response explaining that they have just carried out a major server change and this has caused some problems with user authentication on the site. As a result, 'Guest' (free) access will not be available for another couple of days.
Regards
Lurker06