Flying school owners
Thread Starter
Joined: Jun 2003
Posts: 108
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From: NW
Flying school owners
I know it's an old chestnut, but I always feel that we as customers should be treated better.
Most staff are great and helpful at the many schools I have got to know, but I have still to find an owner who understands the concept of customer service. As for the so-called membership charges, well, quite frankly they are a joke.
There must be some good owners out there.
Most staff are great and helpful at the many schools I have got to know, but I have still to find an owner who understands the concept of customer service. As for the so-called membership charges, well, quite frankly they are a joke.
There must be some good owners out there.
Joined: Aug 2002
Posts: 932
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From: Deepest Warwickshire
It's a generalisation that is wrong. Not all. My flying school continues to thrive partly down to the owner being a decent chap.
If it weren't for him, I probably would have severals hours in a 150 by now
If it weren't for him, I probably would have severals hours in a 150 by now
Joined: Feb 2002
Posts: 265
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From: don't know, I'll ask
Well if you want to speak to a flying school owner who is a thoroughly decent chap, who understands flying, flyers and customer service above and beyond the call of duty go and see Northamptonshire School of Flying at Sywell who do a first class job despite the efforts of the aerodraome owner who is not in my view, a decent chap. or visit www.nsof.co.uk
