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Old 21st Jul 2003, 02:06
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Flying school owners

I know it's an old chestnut, but I always feel that we as customers should be treated better.

Most staff are great and helpful at the many schools I have got to know, but I have still to find an owner who understands the concept of customer service. As for the so-called membership charges, well, quite frankly they are a joke.

There must be some good owners out there.

tb10er is offline  
Old 21st Jul 2003, 02:48
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I wish I could beleive there was a decent owner out there!
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Old 21st Jul 2003, 20:48
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Errr ummm errrr no, got me beat, can't think of one off the top of my head.
 
Old 21st Jul 2003, 21:30
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Compared to that bloke at Panshanger I think every airfield owner is polite!

It's worth a visit just to experience such profanity and pig-headedness.
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Old 21st Jul 2003, 22:21
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It's a generalisation that is wrong. Not all. My flying school continues to thrive partly down to the owner being a decent chap.

If it weren't for him, I probably would have severals hours in a 150 by now
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Old 21st Jul 2003, 23:48
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Well if you want to speak to a flying school owner who is a thoroughly decent chap, who understands flying, flyers and customer service above and beyond the call of duty go and see Northamptonshire School of Flying at Sywell who do a first class job despite the efforts of the aerodraome owner who is not in my view, a decent chap. or visit www.nsof.co.uk
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Old 22nd Jul 2003, 00:25
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Everyone seems to like Iris at ClassAir, KB ?

W
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Old 22nd Jul 2003, 03:02
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Monocock I have PM'd you.

Dave.
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