Bose A20 headset repair?

[cambioso]

Can anyone suggest a suitable place to send my Bose A20 Aviation headset to get it repaired please?
Headset is intact, but intermittent phones (might be the phones jack-plug, but it's a sealed unit so I can't look inside!)
Thanks,
Jez

[Mr Man]

Headset Services Limited
7 Cecil Pashley Way
Shoreham Airport
Shoreham-by-Sea
West Sussex
BN43 5FF
United Kingdom

T: [phone]
F: [phone]
E: [email protected]
W: Headset Services Limited

Sent mine there a couple of times,usually no charge as Bose cover it with no questions asked

[nouseforaname]

yes headset services they are good

[Genghis the Engineer]

I (professionally) have about 30 Bose-Xs that keep getting damaged by hamfisted users, Headset Services always do an excellent job of repairing them.

G

[bam160]

You might want to try to contact Bose first. I think some of the earlier A20s had flimsy connections/broken cables at the jack-plugs.
I had the same problem 2 years ago and Bose promptly sent me a new microphone(/cable) assembly free of charge.

[cambioso]

Right..........Off to Headset Services it is then!
Many thanks guys.
Jez

[snchater]

Just to add balance to the thread - I used Headset Services in April to refurb my DC 10-60 and found the service to be slow(6weeks) and expensive.

[md 600 driver]

If you want paid for repairs to Bose headset services are ok but if you want warranty works on Bose headset services suck

[Porkins]

Turn around time was less than two weeks, great job on my Bose and they done it all under warranty which I wasn't expecting.

Would highly recommend

[Fly4Business]

I use Bose A20 since they were launched, had several repairs on all three I own up to now, always sent them directly to Bose for repair, never had anything to pay for the repairs. Contact Bose first!