PPRuNe Forums - BMI cancellation

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055166k

17th Apr 2008 11:33

BMI cancellation

Chose to book BMI to avoid T5 problems. Outbound flight re-scheduled a couple of weeks ago. Telephone call this morning cancelling return flight with virtually no realistic alternative. Wife definitely not happy...therefore I am unhappy big-time. Anything I should know? I control you chaps every day, but I can reassure you that this unfortunate occurrence will in no affect my service delivery.

FL370 Officeboy

17th Apr 2008 12:52

Quote:

Anything I should know?

Yes, the flight is cancelled. Hence the telephone call.

Avman

17th Apr 2008 14:14

If you are left with no realistic alternative you are entitled to a full refund (restricted ticket or not). Then re book with the competition (perhaps even to LTN, STN, or LGW.

Quote:

but I can reassure you that this unfortunate occurrence will in no (way) affect my service delivery.

= no special favours for BMI for a while :E

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