Contacting KLM
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Join Date: Apr 2001
Location: Edinburgh, Scotland
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Contacting KLM
I am trying to contact KLM to put in a claim for damaged luggage from a recent trip. Does anyone know where I can get the number?
Tries the web and directory enquiries all that happens is I get sent to the call centre for bookings, who cant help
Anyone out there got any info ?
Tries the web and directory enquiries all that happens is I get sent to the call centre for bookings, who cant help
Anyone out there got any info ?
Join Date: Jun 2002
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You can contact their Customer Services from the following link - use the contact link at the bottom of the page.
http://www.klm.com/uk_en/index.jsp
Hope this helps.
http://www.klm.com/uk_en/index.jsp
Hope this helps.
Thread Starter
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Great response
I finally got onto KLM after looking in the right place, helpfull staff and they took details, sent out the letter when they said they would and it arrived next day, and here I was thinking I would have a fight with them.
Standard of customer care - SUPERB
Standard of customer care - SUPERB
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Join Date: Aug 2000
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I have just placed a web suggestion with them - they do not have the ability to book online originating from Ireland even though they have codeshares to AMS (I am looking at ORK-AMS-YYZ rather than ORK-LHR-YYZ). I can book a "KLM" ticket with other engines such as expedia but since I don't live in UK I can't complete the booking.
Very quick (negative) response from KLM but am going to persist and see whether something can be done!
Very quick (negative) response from KLM but am going to persist and see whether something can be done!
