No show and cancellation of return
Thread Starter
Join Date: Feb 2000
Location: London
Posts: 37
Likes: 0
Received 0 Likes
on
0 Posts
No show and cancellation of return
Hi
I am looking to pick some brains here.
About 10 days ago I was due to fly with my wife and son
to Australia from Heathrow on a BA booking. Outbound flights were with Qatar, return with Qantas and BA.
I was unable to fly at very short notice and am on my way now to catch up with my family.
i understood that my return would probably be cancelled but when I look in Manage My Booking on the BA site it still shows as all 3 of us, complete with seat assignments. Does that mean it's still "live"?
I am not keen to ring BA and ask them in case they then cancel it.
Any advice would be greatly appreciated.
Thanks
I am looking to pick some brains here.
About 10 days ago I was due to fly with my wife and son
to Australia from Heathrow on a BA booking. Outbound flights were with Qatar, return with Qantas and BA.
I was unable to fly at very short notice and am on my way now to catch up with my family.
i understood that my return would probably be cancelled but when I look in Manage My Booking on the BA site it still shows as all 3 of us, complete with seat assignments. Does that mean it's still "live"?
I am not keen to ring BA and ask them in case they then cancel it.
Any advice would be greatly appreciated.
Thanks
If you separately booked the outbound trip with Qatar as a one way ticket and the inbound trip with BA, how will BA know you are not in Aus ?.
Was this all booked via a single multi leg one-world booking and did you get a refund, or a change of date for the outbound leg ?.
If you still have a valid ticket on BA / Qantas, I can't see why they would have any interest in cancelling it.
Was this all booked via a single multi leg one-world booking and did you get a refund, or a change of date for the outbound leg ?.
If you still have a valid ticket on BA / Qantas, I can't see why they would have any interest in cancelling it.
I'm not clear on the sequencing of your tickets. UK to Australia and back or Australia to UK and bacK?
That said, here's an experience from the 1990s.
My wife and I booked to travel London/Dallas/El Paso BA then AA then drove to Phoenix over about two weeks, flew to San Francisco on United for another week then back home on BA. All on one ticket (the days when you could easily find a UA segment on a BA ticket).
Then my employer wanted me to go to Denver. They took the easy way out and booked me new tickets so that I met my wife in El Paso; she had no problem checking in for either flight even though she was on her own. We turned up in Phoenix and checked in with United (using the BA tickets I had paid for) and nobody batted an eyelid. After the stay in San Francisco I had to go back to Denver so I took my wife to BA at San Francisco, checked her in and then went to get my (paid for by employer) flight to Denver and a several days later home to London.
Make of that what you will!
That said, here's an experience from the 1990s.
My wife and I booked to travel London/Dallas/El Paso BA then AA then drove to Phoenix over about two weeks, flew to San Francisco on United for another week then back home on BA. All on one ticket (the days when you could easily find a UA segment on a BA ticket).
Then my employer wanted me to go to Denver. They took the easy way out and booked me new tickets so that I met my wife in El Paso; she had no problem checking in for either flight even though she was on her own. We turned up in Phoenix and checked in with United (using the BA tickets I had paid for) and nobody batted an eyelid. After the stay in San Francisco I had to go back to Denver so I took my wife to BA at San Francisco, checked her in and then went to get my (paid for by employer) flight to Denver and a several days later home to London.
Make of that what you will!
Thread Starter
Join Date: Feb 2000
Location: London
Posts: 37
Likes: 0
Received 0 Likes
on
0 Posts
Thanks for replying.
It was a single multi-leg booking made on Ba.com. It was booked through BA and partly paid for with Avios points. Heathrow to Sydney on Qatar (BA Code Share) then Brisbane to Heathrow with Qantas and BA 4 weeks later.
So it's a BA booking and it still shows all 3 of us as being on the return flights.
It was a single multi-leg booking made on Ba.com. It was booked through BA and partly paid for with Avios points. Heathrow to Sydney on Qatar (BA Code Share) then Brisbane to Heathrow with Qantas and BA 4 weeks later.
So it's a BA booking and it still shows all 3 of us as being on the return flights.
Last edited by Gordon17; 4th Aug 2023 at 00:01. Reason: Add information
Thread Starter
Join Date: Feb 2000
Location: London
Posts: 37
Likes: 0
Received 0 Likes
on
0 Posts
Well I'm back home - just turned up in Brisbane on Friday morning and checked in.
BA Customer Service had assured me twice that my return would be automatically cancelled and nothing could be done about it.
BA Customer Service had assured me twice that my return would be automatically cancelled and nothing could be done about it.
My thoughts are if none of you had flown the outbound, I think it would have automatically cancelled the inbound. Because the outbound leg was used it kept the booking live. To kick you off the return they would have to split the PNR which presumably wasn’t done
The following users liked this post:
