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Old 15th Aug 2002, 21:06
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Air Canada

Recently flew with Air Canada to the US and although it took me
47 hours to get there, late flight,missed connection, i was as usual treated very well by Air Canada.
I always used to fly with the magnificent Wardair,then made the mistake of using Continental.Apart from TWA i think the Canadian
airlines i have used are superior to their American counterparts.
Would be interested in other views.
arthur harbrow is offline  
Old 16th Aug 2002, 06:03
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I flew with them once about two years ago (ATL-YYZ) and I found the service was fine.

I've heard some negative things said about Air Canada from some Canadian friends I have, though.
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Old 16th Aug 2002, 17:01
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air canada

ive flown twice with them. second time i was in seat 1a, i could get used to that!
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Old 17th Aug 2002, 17:15
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For many years I've had good experiences with Air Canada between the U.S. and Canada, often code sharing with United. My only complaint (which I have made before) with travel from Canada (on any airline) are the long lines to pay the $10 CAN airport improvement fee in Vancouver and Montreal. I don't know why they don't put that into the price of the ticket.

Compared to better U.S. airlines, I think Air Canada is similar under normal conditions. You had a bad experience and it sounds as if Air Canada made the extra effort to help you. How would a U.S. carrier do in the face of a passenger with multiple difficulties? Not as well, I expect. Not to blame the staff you encounter -- I see that as an upper-management issue, with the staff wanting to do a better job but not having the resources to do so.

Last edited by Eboy; 17th Aug 2002 at 17:31.
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Old 17th Aug 2002, 19:11
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Eboy,

In Vancouver anyway, you can pay the dreaded airport improvement fee by credit card at an automated machine. There are quite a few of them around and usually never have a line-up. When walking through the terminals I have to chuckle at the long lines waiting to pay manually while the machines just sit there neglected.
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Old 21st Aug 2002, 15:10
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Is that so!?! I'll look next time. Thanks, Rollingthunder.
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