Passengers & SLF (Self Loading Freight) If you are regularly a passenger on any airline then why not post your questions here?

Old 14th Jun 2019, 14:47
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Thread Starter
Join Date: Sep 2013
Location: Ireland
Posts: 250

First and last time using them. Booked a pass for the Goldair lounge in Athens. Hall A, non Schengen, after Passport and security. The problem is the satellite terminal. From which you could not access the lounge.

They refused to refund me. They said that their website said that the lounge was not accessible from the satellite terminal, which is true. It did say that. But it did not say that these were also listed as Hall A gates (30-43) even though they were on the other side of the airport. Said I should have checked with EI as to which gate they use! How can an airline confirm a gate with 100% certainty? In fact, on the flight back, we were due to pull into one of the 400s but it was blocked and we ended up at 335E in DUB. Nice 24 for them without having to provide any kind of service.

Be very careful of
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