LOT Cancelled flights out of SIN

[c45arlo]

Flight I was due to take later this week has been cancelled by Lot LO68. More 787 woes perhaps. No reason given in email and will be unable to contact them until I get back to Sin later today. I think the flights earlier in the week also cancelled. At least they wont be able to claim exceptional circumstances 5 days in advance.

[PAXboy]

But you may find that, having given this amount of notice, exempts them from some of the penalties? I sit to be corrected. Usually, you must accept their rerouting, if rejected, then you may have to pay your own way. Let us know!

[RevMan2]

The airline is also required to pay cash compensation as described below, unless one of the following conditions applies:

• the airline notifies the passengers at least two weeks prior to departure
• the airline notifies the passengers between one and two weeks prior to departure, and re-routes passengers so that they can:
  • depart no more than two hours earlier than scheduled, and
  • arrive no more than four hours later than scheduled
• the airline notifies the passengers less than one week prior to departure, and re-routes passengers so that they can:
  • depart no more than one hour earlier than scheduled, and
  • arrive no more than two hours later than scheduled
• the cancellation was caused by extraordinary circumstances that could not have been avoided by any reasonable measure.

The airline must also provide an explanation to passengers of alternative transport.

[c45arlo]

Lot

Complete refusal to transfer me to another flight other than their flight on January 9th. No reason given for cancellation despite asking different operatives. In contrevention of 261/2004 I have not been issued my rights. My only recourse at this stage is to take a refund and go for the €600 compensation. I will test out the Consumer Rights Act 2015/2016 for recovery of price differentisl of new fligbt price and refund. The act covers poor performance of airlines (and other transport ) .

[krismiler]

There are companies which will help you get any compensation you are entitled to, might be worth a quick Google. A individual passenger can be given the run around but it’s more difficult with with a specialist who knows the rules and will take them to court.

[c45arlo]

Lot

Lodged a 14 day letter via Resolver for the eu261 compensation and will follow up with an lba and summons if they do not respond etc