Apologies to BA passengers using LGW
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Join Date: May 2002
Location: LGW - Hub of the Universe!
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Walt - Martin Wyatt is NOT responsible. It is the Jokers of the Board, Lord Marshall of Knightsbridge, Rod Eddington & Co who haven't a clue about the real issues of running an airline but run around like headless Don Quixotes pursuing fruitless quests like partnerships with failing airlines (AA and KLM), continually wittering on about "cost-cutting".
How much more "cost-cutting" can be done? LGW has lost 50 % of the staff we had two years ago in order to service more customers, yet Eddington is still demanding more jobs go.
Shareholders may be interested to learn that, since taking control 2 years ago, Rod the Clod has visited LGW only three times so hasn't a clue about the type of clientele we serve.
How much more "cost-cutting" can be done? LGW has lost 50 % of the staff we had two years ago in order to service more customers, yet Eddington is still demanding more jobs go.
Shareholders may be interested to learn that, since taking control 2 years ago, Rod the Clod has visited LGW only three times so hasn't a clue about the type of clientele we serve.
Join Date: Jul 2002
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Bealine - thanks for your incisive thoughts. It is a shame when any airline goes down but are there REALLY that many good ones out there now. Sure, they have dedicated staff but they are shackled by government panic (9/11 et al), thick tosser passengers who just see it as a booze cruise and suchlike. Bring back the halcyon days where travel was a pleasure.
Luoto
In a grumpy mood today
Luoto
In a grumpy mood today
Join Date: Nov 2000
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Morning of Monday 5th August - my colleague travelled BA, LGW North to MAD - called me on his mobile he was standing in the pouring rain outside LGW North along with many other angry BA pax. waiting to get inside and check in...was outside for over 20 minutes...
I travelled Air Europa from LGW South, no delays, no probs...and certainly no left outside in the rain!
I travelled Air Europa from LGW South, no delays, no probs...and certainly no left outside in the rain!
Join Date: Aug 2002
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bealine
You're a nice person and it really does mean a lot to tired, fed-up SLF who try to Fly the Flag that someone cares....
I'm normally ex-LHR but LGW on hollys (thank you BA Miles) next week.
Y'know, I'm gonna try and track you down....yes I am....
You're a nice person and it really does mean a lot to tired, fed-up SLF who try to Fly the Flag that someone cares....
I'm normally ex-LHR but LGW on hollys (thank you BA Miles) next week.
Y'know, I'm gonna try and track you down....yes I am....
Join Date: Aug 2001
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The problem is bealine, LHR isn't much better!!
Terminal One is an absolute disgrace. Anyone arriving into LHR T1. will note the poor decor, (dark green!) lack of air-conditioning in baggage reclaim, the odd lift, escalator being out of order, inbound and outbound passengers 'clashing' along the piers and the horrenduous ques if your a non EC foreign national at immigration. Not a very nice impression to give to foreign nats. visiting Great (!) Britain.
However, its not necessarily BA's fault and I'm no doubt treading over old ground. Big Rod E. has noted that the infra-structure at LHR needs improving but Gatwick on the face of it, seemed like (until the relevations on this thread) a pleasant alternative!
Terminal One is an absolute disgrace. Anyone arriving into LHR T1. will note the poor decor, (dark green!) lack of air-conditioning in baggage reclaim, the odd lift, escalator being out of order, inbound and outbound passengers 'clashing' along the piers and the horrenduous ques if your a non EC foreign national at immigration. Not a very nice impression to give to foreign nats. visiting Great (!) Britain.
However, its not necessarily BA's fault and I'm no doubt treading over old ground. Big Rod E. has noted that the infra-structure at LHR needs improving but Gatwick on the face of it, seemed like (until the relevations on this thread) a pleasant alternative!
