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Apologies to BA passengers using LGW

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Apologies to BA passengers using LGW

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Old 11th August 2002 | 22:43
  #21 (permalink)  
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20 Anniversary
 
Joined: May 2002
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From: LGW - Hub of the Universe!
Walt - Martin Wyatt is NOT responsible. It is the Jokers of the Board, Lord Marshall of Knightsbridge, Rod Eddington & Co who haven't a clue about the real issues of running an airline but run around like headless Don Quixotes pursuing fruitless quests like partnerships with failing airlines (AA and KLM), continually wittering on about "cost-cutting".

How much more "cost-cutting" can be done? LGW has lost 50 % of the staff we had two years ago in order to service more customers, yet Eddington is still demanding more jobs go.

Shareholders may be interested to learn that, since taking control 2 years ago, Rod the Clod has visited LGW only three times so hasn't a clue about the type of clientele we serve.
bealine is offline  
Old 12th August 2002 | 06:36
  #22 (permalink)  
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From: Finland
Bealine - thanks for your incisive thoughts. It is a shame when any airline goes down but are there REALLY that many good ones out there now. Sure, they have dedicated staff but they are shackled by government panic (9/11 et al), thick tosser passengers who just see it as a booze cruise and suchlike. Bring back the halcyon days where travel was a pleasure.

Luoto
In a grumpy mood today
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Old 12th August 2002 | 16:36
  #23 (permalink)  
mainfrog2
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I think two of Rods visits were because his flight got diverted from Heathrow.
 
Old 13th August 2002 | 12:31
  #24 (permalink)  

 
Joined: Nov 2000
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From: London,Bucharest...wherever...
Thumbs down

Morning of Monday 5th August - my colleague travelled BA, LGW North to MAD - called me on his mobile he was standing in the pouring rain outside LGW North along with many other angry BA pax. waiting to get inside and check in...was outside for over 20 minutes...

I travelled Air Europa from LGW South, no delays, no probs...and certainly no left outside in the rain!

Boss Raptor is offline  
Old 14th August 2002 | 21:02
  #25 (permalink)  
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From: South of France
bealine

You're a nice person and it really does mean a lot to tired, fed-up SLF who try to Fly the Flag that someone cares....

I'm normally ex-LHR but LGW on hollys (thank you BA Miles) next week.

Y'know, I'm gonna try and track you down....yes I am....
strake is offline  
Old 18th August 2002 | 12:15
  #26 (permalink)  
 
Joined: Aug 2001
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From: Epsom
The problem is bealine, LHR isn't much better!!

Terminal One is an absolute disgrace. Anyone arriving into LHR T1. will note the poor decor, (dark green!) lack of air-conditioning in baggage reclaim, the odd lift, escalator being out of order, inbound and outbound passengers 'clashing' along the piers and the horrenduous ques if your a non EC foreign national at immigration. Not a very nice impression to give to foreign nats. visiting Great (!) Britain.

However, its not necessarily BA's fault and I'm no doubt treading over old ground. Big Rod E. has noted that the infra-structure at LHR needs improving but Gatwick on the face of it, seemed like (until the relevations on this thread) a pleasant alternative!
Egg Mayo is offline  
Old 18th August 2002 | 19:16
  #27 (permalink)  
 
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From: Camp X-Ray
Its not BAs fault at all. The poor state of LHR T1 is entirely due to BAA.
Hand Solo is offline  
Old 19th August 2002 | 19:55
  #28 (permalink)  
 
Joined: Aug 2001
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From: Epsom
Hand Solo

I agree - BA staff do a great job in difficult circumstances. Sadly, I suspect that I'll be old and grey before T5 is completed!
Egg Mayo is offline  

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