Passenger Tasered on Easyjet plane
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Passenger Tasered on Easyjet plane
So if passengers are permitted to claim compensation if the flight runs late will easyjet be able to pass this compensation claim onto the disruptive passenger if he is found guilty?
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I would hope that this kind of incident would never be judged as anything but 'extraordinary circumstances' and that no compensation would be payable under EU261. If compensation is claimable then it has terrifying consequences for inflight safety for all flights that come under EU261 in future as airlines will simply take the problem into the air or may feel pressured into continuing despite a potentially unsafe situation in the cabin.
We don't know the circumstances that lead upto this individual acting in such a way. But regardless, the decision to remove him was the right one. How that is achieved (persuasion, force or taser) is for the police to decide, and certainly not the airline nor the crew.
We don't know the circumstances that lead upto this individual acting in such a way. But regardless, the decision to remove him was the right one. How that is achieved (persuasion, force or taser) is for the police to decide, and certainly not the airline nor the crew.
It's a wonder he managed to get as far as sitting in the plane with too much luggage. Why leave it until a passenger is on board to check? If hardly any checks are done beforehand, what are the carry on rules for?
Presumably EasyJet aren't saying that only women can take a purse/handbag and another bag. That would surely be gender based discrimination, illegal in this day and age.
Presumably EasyJet aren't saying that only women can take a purse/handbag and another bag. That would surely be gender based discrimination, illegal in this day and age.
From easyJets site....
What is my cabin baggage allowance?
All passengers
ONE cabin bag
Maximum size of 56 x 45 x 25cm including handles and wheels.
easyJet Plus, FLEXI fare, Upfront and Extra Legroom customers
One cabin bag as above
Plus ONE additional small under seat bag (For example a handbag or laptop)
Maximum size of 45 x 36 x 20cm which will need to be placed under the seat in front.
What is my cabin baggage allowance?
All passengers
ONE cabin bag
Maximum size of 56 x 45 x 25cm including handles and wheels.
easyJet Plus, FLEXI fare, Upfront and Extra Legroom customers
One cabin bag as above
Plus ONE additional small under seat bag (For example a handbag or laptop)
Maximum size of 45 x 36 x 20cm which will need to be placed under the seat in front.
Ah . . . plane not Flight
Stiglet:
If compensation was payable (which I'd doubt) then the airline could theoretically "pass on the bill" (I.e. go for a private prosecution to recover the costs), but in practice they'll likely never recover that money even if the case is successful.
You see quite a few cries of "send him the bill!" on PPruNe, usually following a diversion, but it's never quite as simple as that. You can only realistically recover costs if the offender actually has the money or assets to pay you.
We once prosecuted a passenger following a diversion to offload, I think the diversion cost us circa 25k and the offender pays us back around 40 quid a month. You still do it of course because it sends the right message, but don't think that airlines routinely get proper restitution.
So if passengers are permitted to claim compensation if the flight runs late will easyjet be able to pass this compensation claim onto the disruptive passenger if he is found guilty?
You see quite a few cries of "send him the bill!" on PPruNe, usually following a diversion, but it's never quite as simple as that. You can only realistically recover costs if the offender actually has the money or assets to pay you.
We once prosecuted a passenger following a diversion to offload, I think the diversion cost us circa 25k and the offender pays us back around 40 quid a month. You still do it of course because it sends the right message, but don't think that airlines routinely get proper restitution.
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Where are some people at, these days?
In my working life, I've had to deal with a number of 'difficult' people.
Seems that the Taser is the answer to any problem, now.
In my working life, I've had to deal with a number of 'difficult' people.
Seems that the Taser is the answer to any problem, now.
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It be a sight better to have the US type of electric chair fitted. Lot more civilised I would have thought. Just select required voltage, press button for seat number#, bingo peace and calm is restored without any fuss and hysteria whatsoever.
I`ll patent it as the Easy Chair, knock one up from the seats of my old CV2 that the wife is using as a plant pot and take it along to the Dragons Den for a demo.
I`ll patent it as the Easy Chair, knock one up from the seats of my old CV2 that the wife is using as a plant pot and take it along to the Dragons Den for a demo.
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What with ears being bitten off on Jet2, tasering on Easyjet. It does make the likes of IS and Al Queda look rather pathetic compared to some pissed and angry Brits 
It be a sight better to have the US type of electric chair fitted. Lot more civilised I would have thought. Just select required voltage, press button for seat number#, bingo peace and calm is restored without any fuss and hysteria whatsoever.
I`ll patent it as the Easy Chair, knock one up from the seats of my old CV2 that the wife is using as a plant pot and take it along to the Dragons Den for a demo.
I`ll patent it as the Easy Chair, knock one up from the seats of my old CV2 that the wife is using as a plant pot and take it along to the Dragons Den for a demo.
Taser?
Did they actually fire the Taser projectiles? Or just use the contact probes on the front of the unit? If I were an officer, I'd be somewhat hesitant to fire one of these at any significant range due to the confined area involved and the possibility of hitting a bystander.
Tasers can be used as handheld stun prods. In fact, equipping cabin crew with a few cattle prods could facilitate faster passenger loading/unloading.
Tasers can be used as handheld stun prods. In fact, equipping cabin crew with a few cattle prods could facilitate faster passenger loading/unloading.
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Guys; in many problems it is the final symptom that is targeted. The root cause of the problem is rarely considered. Wrong. A sticking plaster is not the solution, nor pain-killers, if an operation is needed.
People here, and on the Airlines/Routes section, say that you know the rules and can pay extra if you need it. That's easy to say, but is it correct? I fly many times, and on many different carriers. It is a nightmare. The rules for different carriers using the same a/c at the same airport are diverse to drive you to rage. It is daft and the carriers are at fault, not the pax. It is a customer based service and too many have forgotten that. The carriers are the root cause of the problem by their pathetic little catch you if they can minutiae regulations and lack of discretion. Not only do they have different policies with 1 hand-luggage, only; one hand-luggage + a duty free bag; 1 hand-luggage + 1 accessory e.g laptop, handbag, umbrella, duty-free bag: they then have different sizes, weights. The only choice you have is colour. I've heard of people who go outbound with one airline, no bother and then get stung for extra this & that by a different carrier using the same a/c on the return flight. Plain daft and absolutely not customer friendly. It is us who pay their wages etc. and yet we are treated as little school children to be hounded and cajoled into submission. e.g. One major has a sensible 1 hand-baggage + 1 accessory. It's LoCo subsidiary, same a/c, has a strict 1 bag only. Same airport. Dumb! That is the big difference I find between the national carriers and LoCo's. The former are not always perfect, but the customer still has more sway and receives more care and respect than with the latter. Nationality is also a factor.
I remember the days at STN where security were responsible for the hand-baggage rules: another daft idea. Some airlines had 1 bag only, others 1 bag + accessory. How to make a difficult job more difficult. It was hell, for us and them. The industry is a provider/company driven business model, not a customer driven
one. OK, there are 'pain in the neck' people, but the majority just want a peaceful trip. This is denied by pettiness and unreasonable rules and their enforcement.
If 1 handbag of 10kgs and ICAO size + 1 accessory is good enough for 1 major & 1 LoCo I travel with often, then it should be good enough for them all. Disgruntled pax are not self created. They do not go to the airport looking for an argument. The opposite. Much blame needs to be laid at the airline's feet. That is one reason why, when I can, I choose one over another. For many this is not the case. Basic facilities and curtesy should not be a matter of who can pay.
There needs to be a fight back.
Rant over.
People here, and on the Airlines/Routes section, say that you know the rules and can pay extra if you need it. That's easy to say, but is it correct? I fly many times, and on many different carriers. It is a nightmare. The rules for different carriers using the same a/c at the same airport are diverse to drive you to rage. It is daft and the carriers are at fault, not the pax. It is a customer based service and too many have forgotten that. The carriers are the root cause of the problem by their pathetic little catch you if they can minutiae regulations and lack of discretion. Not only do they have different policies with 1 hand-luggage, only; one hand-luggage + a duty free bag; 1 hand-luggage + 1 accessory e.g laptop, handbag, umbrella, duty-free bag: they then have different sizes, weights. The only choice you have is colour. I've heard of people who go outbound with one airline, no bother and then get stung for extra this & that by a different carrier using the same a/c on the return flight. Plain daft and absolutely not customer friendly. It is us who pay their wages etc. and yet we are treated as little school children to be hounded and cajoled into submission. e.g. One major has a sensible 1 hand-baggage + 1 accessory. It's LoCo subsidiary, same a/c, has a strict 1 bag only. Same airport. Dumb! That is the big difference I find between the national carriers and LoCo's. The former are not always perfect, but the customer still has more sway and receives more care and respect than with the latter. Nationality is also a factor.
I remember the days at STN where security were responsible for the hand-baggage rules: another daft idea. Some airlines had 1 bag only, others 1 bag + accessory. How to make a difficult job more difficult. It was hell, for us and them. The industry is a provider/company driven business model, not a customer driven
one. OK, there are 'pain in the neck' people, but the majority just want a peaceful trip. This is denied by pettiness and unreasonable rules and their enforcement.
If 1 handbag of 10kgs and ICAO size + 1 accessory is good enough for 1 major & 1 LoCo I travel with often, then it should be good enough for them all. Disgruntled pax are not self created. They do not go to the airport looking for an argument. The opposite. Much blame needs to be laid at the airline's feet. That is one reason why, when I can, I choose one over another. For many this is not the case. Basic facilities and curtesy should not be a matter of who can pay.
There needs to be a fight back.
Rant over.
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Well said, RAT 5.
"There needs to be a fight back" ... How? Any ideas?
I've found that my easy option is to take my business elsewhere, but with air travel, that's not always possible.
"There needs to be a fight back" ... How? Any ideas?
I've found that my easy option is to take my business elsewhere, but with air travel, that's not always possible.
Like Rat 5 says. Recent trip to the Philippines involved BA, Cathay, Dragonair and Philippine Airlines outbound, for one member of our group add Norwegian.
Inbound Philippine Air, Cathay, Qatar and again Norwegian for one person.
As responsible for booking tickets for all seven travellers it took me some studying to find the lowest common denominator for check in and cabin luggage.
Quite an exercise.
Per
Inbound Philippine Air, Cathay, Qatar and again Norwegian for one person.
As responsible for booking tickets for all seven travellers it took me some studying to find the lowest common denominator for check in and cabin luggage.
Quite an exercise.
Per
Rat 5: spot on
Well said. I'm old enough to remember when recreational air travel was something one actually looked forward to. Nowadays the prospect of at least four sequences of passage through airports and aircraft is something to be dreaded. The inconsistent rules about hand baggage and their equally inconsistent implementation are one component of this change. And then there's RyanAir.