BA 025 LHR-HONG KONG DELAYS
Join Date: Jun 2011
Location: Milton Keynes
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Very interesting. Wife is due to depart this evening on BA025. Reading your lines about, what in my job, is called service level agreements, just shows how common the practice is of manipulating the system, to get SLA's within time and budget. 
Join Date: Aug 2002
Location: Earth
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Reading your lines about, what in my job, is called service level agreements, just shows how common the practice is of manipulating the system, to get SLA's within time and budget
Pretty much only drivers going on strike or power going off will cause them to admit a "severe delay" .... everything else just gets brushed off as a "minor delay" ... but most of the time they figure out how to massage the SLAs so they can call it "good service" ....
what are BA LHR tuggies charging these days for a 3mtr push?
Nemo Me Impune Lacessit
Join Date: Jun 2004
Location: Derbyshire, England.
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Cairo was always an interesting one, particularly at school holiday time when the teachers were going back and forth. Remember a very optimistic load sheet lady looking at me one day, with a big smile, some fifteen minutes after scheduled departure and saying, "Can we have an on time departure captain?". Yerr, right! 
Due to slots/congestion getting an on time push at LHR going to SIN was rare but arrival was invariably on time or early.
Due to slots/congestion getting an on time push at LHR going to SIN was rare but arrival was invariably on time or early.
Join Date: Dec 1998
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Paxing All Over The World
I doubt carriers would ever agree to a single, unified, understanding of 'departure' and 'arrival' because, some of them would have their timings get worse and some would have them get better. 
For myself, I think that, for all the shouting about good time keeping by the kids in PR and consumer groups - the public will generally go for the lower price and accept the delays!
For all that, delays are endemic to the business and are not going to improve - particularly in the UK and Europe.
For myself, I think that, for all the shouting about good time keeping by the kids in PR and consumer groups - the public will generally go for the lower price and accept the delays!
For all that, delays are endemic to the business and are not going to improve - particularly in the UK and Europe.
