Virgin Atlantic Seat Selection
Join Date: Jun 2004
Location: Southampton, UK
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By the way, VS went "live" with the new system few days ago. so you now request (and pay for, if relevant) seats more than 60 days out. The only exceptions seem to be for some flights a long way into the future where the a/c type isn't confirmed yet
I rang about my seats for V200 mid Jan earlier this week.
Told them all about the failed promises of the past.
Allocated seats according to my preference for both outbound and return (201). (March return).
Told them all about the failed promises of the past.
Allocated seats according to my preference for both outbound and return (201). (March return).
Thread Starter
Thanks for the info about the new system going live. I've just tried it and it worked fine for me in exactly the way that they said it would last December. It's such a shame that it took so long to get it right.
ps JT2 - I know that if I have a ticket, I will almost certainly get a seat but I much prefer choosing who I sit jammed up against with for over 12 hours rather than being given someone at random - not everyone who can afford to fly is good company
ps JT2 - I know that if I have a ticket, I will almost certainly get a seat but I much prefer choosing who I sit jammed up against with for over 12 hours rather than being given someone at random - not everyone who can afford to fly is good company
Paxing All Over The World
On my most recent trip (two weeks ago) we had to postpone by 24 hrs (illness) and I can say that the JNB call centre were brilliant. We had expected to land up in just any old seats and as the PE cabin is small, we accepted that. However, we got ideal seats and the trip went well.
On the other hand, dealing with 'customer services' to get proof of the delay and payment made to make the insurance claim? Automated misery.
On the other hand, dealing with 'customer services' to get proof of the delay and payment made to make the insurance claim? Automated misery.
According to the Virgin website it was last updated in November 2014 so I don't think they have just changed it again, unless you know something I can't see.
Also as you have air miles you must be a flying club member. If you're Red you can book your seats 72 hours in advance, 14 if Silver and when you book if you're Gold.
Also as you have air miles you must be a flying club member. If you're Red you can book your seats 72 hours in advance, 14 if Silver and when you book if you're Gold.
Son of Slot
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Welcome Paultheparaglider. Do check with the search option as topics tend to be posted here very promptly. Looking back through this thread should give all the answers.
Join Date: Apr 2008
Location: UAE
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I have already cancelled flights on VS from Dubai and switched to Ek and will not use virgin again until they review this. We travel as family and book in advance so why should we be penalized for booking seats together. It's no fun for the check in staff or the CC to have to try and sort out seat disputes.