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Online Check-in. Whats the point?

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Old 13th Aug 2013, 11:08
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Online Check-in. Whats the point?

I recently took a Vueling flight from LHR to PMI with my wife. I was able to check in for the flight upto a month before departure even though I was taking hold baggage.

I do wonder though, what is the point when I have to que at the airport for the bag drop and the attendant at the desk pretty much goes through the whole typical check in procedure again just like they used to in years gone by and before the invent of online check in??

On this particular flight I had already chosen and paid for my allocated seat and suitcase.

Last edited by Leftofcentre2009; 13th Aug 2013 at 11:09.
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Old 13th Aug 2013, 12:38
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I am sure that unles you check in online in some manner, they can allocate a poor seat to you.

I agree however that in many cases it seems pointless if you pay to choose your seat.

I always check in online particularly if I only have hand luggae as I can skip that stage competely and 'avoid the scales'

Whoever decided 7kg for hand luggage was the limit when I can have 50+kg in the hold ?
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Old 13th Aug 2013, 13:58
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Like it or not, some of us have to take a suitcase. Now that the majority of pax check in online or the airport self check-in kiosk, what is becoming the norm with some of the airlines I use, is that the bag-drop queue is way longer than the full check-in queue. Since, as mentioned above, the bag-drop procedure can often take as long as the full check-in procedure, I'm not quite sure what gains are being achieved by the airline with all the automation. Sure, it is handy if travelling with hand luggage only, but that is about it. As for seat allocation, many of the better airlines already offer that option at the time of booking.

Last edited by Hotel Tango; 13th Aug 2013 at 13:59.
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Old 13th Aug 2013, 16:05
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If you fly with an airline that has its processes sorted, you DO have advantages from online check-in.
Firstly, you've got a wider choice of seating
Secondly, having confirmed that your travel documents are valid, you front up at the baggage drop-off counter, the agent scans your boarding pass, prints the baggage tag and you're away.
And thirdly - if your airline's really clued up - you can check in your bag yourself. Put your bag on the belt, scan the boarding pass, confirm your flight, attach the baggage tag (self-adhesive, no backing to remove), confirm on the touch screen, get your baggage receipt and you're done.
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Old 13th Aug 2013, 16:08
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Whoever decided 7kg for hand luggage was the limit when I can have 50+kg in the hold ?
The people who certify the aircraft bin capacity determine the maximum load per bin
Add all the limits, divide by the number of pax and it comes out at 7kg. Roughly.
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Old 13th Aug 2013, 22:18
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I do wonder though, what is the point when I have to que at the airport for
the bag drop and the attendant at the desk pretty much goes through the whole typical check in procedure again just like they used to in years gone by and before the invent of online check in??

On this particular flight I had
already chosen and paid for my allocated seat and suitcase.
It's normally cheaper to pay for your luggage online.

Whoever decided 7kg for hand luggage was the limit when I can have 50+kg in the hold ?
Travelling alone or accompanied ie 1 bag per person?
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Old 14th Aug 2013, 02:14
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The point of on-line check in is for the carrier to save money and make more profit. Simples!

Last edited by PAXboy; 14th Aug 2013 at 02:14.
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Old 14th Aug 2013, 05:07
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Originally Posted by RevMan2
The people who certify the aircraft bin capacity determine the maximum load per bin
Add all the limits, divide by the number of pax and it comes out at 7kg. Roughly.
Ah. So that's why the overheads always seem to collapse in the event on an 'unmentionable'.....
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Old 14th Aug 2013, 05:46
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@Paxboy

True, but it also has advantages for the traveller. A fair trade-off, IMHO

Last edited by RevMan2; 14th Aug 2013 at 05:46.
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Old 14th Aug 2013, 05:48
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@ Tarq57

Ah. So that's why the overheads always seem to collapse in the event on an 'unmentionable'.....
No, that would be because the maximum bin load has probably been exceeded...
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Old 14th Aug 2013, 06:00
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It's normally cheaper to pay for your luggage online.
Depending on the airline of course. Yes, I know that even some of the legacy carriers have now also adopted the seperate charge policy but there are still plenty that continue to include a free checked bag allowance including, strangely enough, the original lowcost airline, Southwest.

The point of on-line check in is for the carrier to save money and make more profit. Simples!
That's the idea, yes, but when I see the bag drop counters still needed plus all the staff milling around the self check-in kiosks to assist the still many unfamiliar pax, I'm not entirely convinced that their goal is being achieved as perhaps first envisaged. As for the self bag drop, not that many around yet. Again, where they do exist, staff have to be on hand to assist the inexperienced (i.e. most pax at this stage).

Personally I enjoy all these do-it-yourself check-in options, but I do remain unconvinced about cost savings.
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Old 14th Aug 2013, 07:41
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Originally Posted by RevMan2
No, that would be because the maximum bin load has probably been exceeded...
Exactly. I don't ever recall experiencing my cabin bag being weighed.
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Old 14th Aug 2013, 11:29
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@Tarq57
I don't ever recall experiencing my cabin bag being weighed
Now, that DOES surprise me. Air NZ can be mighty finicky when it comes to baggage limits....
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Old 14th Aug 2013, 11:51
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Regular check weight of all hand bags at DME, way over allowance, totally ignored !
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Old 14th Aug 2013, 11:54
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Had my cabin bag weighed and tested for physical size many times - both legacy and loco.

I agree that we still see many check-in desk staff and so I also wonder if the savings are as big as they hoped. But certainly agree that time will take care of it - certainly over the next 10-15 years.
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Old 14th Aug 2013, 14:33
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I always find it quite odd that the rucksack I tend to use (not sure of the volume, but it's about the size of a "standard" suitcase) is effectively invisible at airports. I've been in airports where all the drag-alongs etc have been weighed and checked for size, yet my rucksack has not been mentioned!
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Old 14th Aug 2013, 14:52
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I think the general idea is that a rucksack is pretty soft around the edges and can usually be squashed a bit to fit in to an awkward space (such as a full overhead bin or under a seat) whereas most trolley bags cannot. Hence why a blind eye can occasionally be turned to rucksacks. I, personally have seen plenty of them being checked in though, so really it boils down to the airline/airport/agent.
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Old 14th Aug 2013, 14:58
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Interesting you should say that - I've only flown a couple of times since we moved to where Edinburgh is our local big airport, but my rucksack has been already been checked once. I'll see what happens in the next couple of months when I fly twice more.
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Old 14th Aug 2013, 22:18
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Quote:
It's normally cheaper to pay for your luggage online.
Depending on the airline of course. Yes, I know that even some of the legacy carriers have now also adopted the seperate charge policy but there are still plenty that continue to include a free checked bag allowance including, strangely enough, the original lowcost airline, Southwest.
Perhaps I wasn't clear. I was referring to airlines who DO charge for checked baggage who will charge more at the airport than prepaid online.
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Old 15th Aug 2013, 07:08
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Travelling alone or accompanied ie 1 bag per person?
Traelling alone - Emirates Gold on a 380.

46kg in the hold and 7kg on board kind of thing. never even got close before and have always taken two bags maximum.

Interesting about the 7kg overhead locker limit - I rarely see anything as light as that going up, in this part of the world (Middle East)
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