BA information on passenger' whereabouts
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There is no law that says that BA cannot disclose such information. What the law says is that they can't disclose about someone without their prior consent. I can't think of any technical or legal reason why they could not allow a passenger to grant such consent to named people. They could add this information on their booking or frequent flyer profile. Some airlines gather next of kin or emergency contact information already - granting consent to those next-of-kin wouldn't be a huge leap either.
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Is this sorry little thread still going? And up to four pages no less !
This is exactly what the OP was told on page one.... he should have put his details on the booking record if he expected to be able to talk to BA about the passenger.
Round and round this thread goes....
I can't think of any technical or legal reason why they could not allow a passenger to grant such consent to named people.
Round and round this thread goes....
Last edited by mixture; 5th Apr 2013 at 07:06.
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blaggerman
Indeed, you are correct. There is indeed a feature of booking and also the Executive Club that will allow someone to add a 3rd party nominee to a booking, to allow the booking to be discussed and managed by someone else.
However, this was not done. Likely because the OP was not aware that this needed to be done. Which, is not fault of theirs.
It was an unfortunate situation, which could have been dealt with differently by all involved, not just the carrying airline.
Indeed, you are correct. There is indeed a feature of booking and also the Executive Club that will allow someone to add a 3rd party nominee to a booking, to allow the booking to be discussed and managed by someone else.
However, this was not done. Likely because the OP was not aware that this needed to be done. Which, is not fault of theirs.
It was an unfortunate situation, which could have been dealt with differently by all involved, not just the carrying airline.