The latest IBERIA con
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Join Date: May 2003
Location: Israel, Kazakhstan, Spain
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The latest IBERIA con
Just tried to move my pre-allocated seat with IBERIA, as an Gold/Emerald card holder it is free (and BA have confirmed that it is FREE); IBERIA told me now I have to pay.
Has IBERIA gone customer service stupid !!!
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Has IBERIA gone customer service stupid !!!
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Thread Starter
Join Date: May 2003
Location: Israel, Kazakhstan, Spain
Posts: 306
Likes: 0
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If itīs a code share flight and IB is operating no. You canīt even go into Iberia.com and change, my ticket was full Y, I could understand if it was N or Q.
I finally called the BA Gold line customer services and after 30 minutes of them trying they found a way to fiddle the system. They also told me that IB has no right to charge Emerald One World Status passengers for this - yet
I finally called the BA Gold line customer services and after 30 minutes of them trying they found a way to fiddle the system. They also told me that IB has no right to charge Emerald One World Status passengers for this - yet
