Ryanair Shut next Saturday
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Not my area of expertise but I'll hazard a guess: They properly fund theirs and take the advice of industry experts?
As can be seen in the report, Ryanair do better than most of the legacy and full fare carriers in terms of website uptime.
There are plenty of opportunities to bash Ryanair - but this is not one
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The system Ryanair use is shared by many airlines and ticket reservation systems.
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Last edited by Tableview; 18th May 2012 at 09:35.
anotherglass - very interesting report but the methodology seems to measure whether the web server is live or dead rather than capacity to make a booking. Thus if the homepage can be served to someone on a PC at home it counts as uptime.
Ryanair seems to be pretty good at keeping some sort of website going at all times. The capacity to make, view and amend bookings requires greater system integration and reliability skills along with more money being spent. The capacity to access the booking engine via the website is where reliability falls down badly with Ryanair
Ryanair seems to be pretty good at keeping some sort of website going at all times. The capacity to make, view and amend bookings requires greater system integration and reliability skills along with more money being spent. The capacity to access the booking engine via the website is where reliability falls down badly with Ryanair
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very interesting report but the methodology seems to measure whether the web server is live or dead rather than capacity to make a booking
I think the website name might be slightly misleading. The service does not simply ping an ip address and see that they get a response. The http service can validate objects and text on screen to ensure that they can click links and child pages can be opened. Obviously any sort of "down for maintenance" splash page would result in the test getting a false positive.
Nevertheless, I agree with you that the report doesn't go into enough detail on the specifics of the tests carried out.
Ever since the website upgrade the Timetables section on the website has been broken. Normally this might get fixed quickly by a large company but we're dealing with Ryanair here. Anyone know a way of contacting someone in the IT dept directly to encourage them on this ? Contacting the call centere would just be a complete waste of time
