TSA and Customs Orlando
Joined: Apr 2005
Posts: 728
Likes: 28
From: Perth WA
The arguement is not about security per se - it is about being polite and curteous to all -which sometimes lacks (there and other places naturally - but this discussion is on USA specifically- plus antiquated paper work routine - personal liberties and just as importantly ID ing everyone for a lousy Bud!
YES you are right we have choices and many have decided to take that choice in seeking other places to go.
Dont get me wrong ofcourse pre 9/11 it was more liberal and things had to be done......but there is sensible action and well...non sensible procedures.....incidently do you still have to sit for an hour before touch down states side without anything on your lap etc or has his been dropped. It was rather strange this was for international arrivals only - not for domestic - where was the sense in that?
Nivsy
YES you are right we have choices and many have decided to take that choice in seeking other places to go.
Dont get me wrong ofcourse pre 9/11 it was more liberal and things had to be done......but there is sensible action and well...non sensible procedures.....incidently do you still have to sit for an hour before touch down states side without anything on your lap etc or has his been dropped. It was rather strange this was for international arrivals only - not for domestic - where was the sense in that?
Nivsy
Joined: Aug 2007
Posts: 1,279
Likes: 66
From: Chedburgh, Bury St.Edmunds
Nivsy.
I am sorry if you're experience has been bad. I can only refer you to my post ten on this thread. This has been my experience.
Am visiting Gibraltar soon, [BA permitting. Looking forward to it.]
I am sorry if you're experience has been bad. I can only refer you to my post ten on this thread. This has been my experience.
Am visiting Gibraltar soon, [BA permitting. Looking forward to it.]
Joined: Oct 2008
Posts: 39
Likes: 0
From: UK
We all found the customs / homeland security staff at Sanford (Orlando) brilliant last summer, both entry and departure. Made my young daughters feel quite relaxed about what might have been a scary experience. They even stamped my youngest's "toy" passport for her teddy.
Of course getting back onto British soil at East Midlands was a different matter. Rude, boorish, ignorant staff throughout the airport. What is it about customer service in this country?
Of course getting back onto British soil at East Midlands was a different matter. Rude, boorish, ignorant staff throughout the airport. What is it about customer service in this country?
Joined: Jan 2010
Posts: 94
Likes: 0
From: An anger-management clinic.
@ Baggers - that's excellent news on IAD [I assume you refer to International arrivals]. I hope they also have enough staff on duty! I last went inbound was in mid-Sep, through the usual snake-line and with only about half of the desks operating [as ever!].
Outbound was through the new sub-terranian Security area, which was only about 30% completed, desperately over-crowded and under-ventilated, and was a total "queue-manangement shambles" [an IAD speciality!!
] Do you have an update on that?
[next trip mid-Apr BA permitting]
Outbound was through the new sub-terranian Security area, which was only about 30% completed, desperately over-crowded and under-ventilated, and was a total "queue-manangement shambles" [an IAD speciality!!
] Do you have an update on that?[next trip mid-Apr BA permitting]
Joined: May 2008
Posts: 429
Likes: 0
From: UK
Good news on IAD, Raffele.
If you haven't come through since October, there is a shiny new arrivals hall that is quite spacious and has many more windows, a much needed change. I agree the former one was NOT up to more than one large arrival at once.
It handles very large crowds quite nicely now, thank goodness.
It is quite posh, too. Light and airy.
If you haven't come through since October, there is a shiny new arrivals hall that is quite spacious and has many more windows, a much needed change. I agree the former one was NOT up to more than one large arrival at once.
It handles very large crowds quite nicely now, thank goodness.
It is quite posh, too. Light and airy.
I'll be travelling out of IAD this summer - I hope their new security checkpoint is a vast improvement...
