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Old 24th Feb 2010, 18:40
  #21 (permalink)  
 
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The arguement is not about security per se - it is about being polite and curteous to all -which sometimes lacks (there and other places naturally - but this discussion is on USA specifically- plus antiquated paper work routine - personal liberties and just as importantly ID ing everyone for a lousy Bud!

YES you are right we have choices and many have decided to take that choice in seeking other places to go.

Dont get me wrong ofcourse pre 9/11 it was more liberal and things had to be done......but there is sensible action and well...non sensible procedures.....incidently do you still have to sit for an hour before touch down states side without anything on your lap etc or has his been dropped. It was rather strange this was for international arrivals only - not for domestic - where was the sense in that?


Nivsy
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Old 24th Feb 2010, 19:04
  #22 (permalink)  
 
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Nivsy.
I am sorry if you're experience has been bad. I can only refer you to my post ten on this thread. This has been my experience.
Am visiting Gibraltar soon, [BA permitting. Looking forward to it.]
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Old 24th Feb 2010, 19:27
  #23 (permalink)  
 
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Jem 60 -
Off-topic - but

Enjoy your time on the rock -and remember to visit La Linea - the tapas bars are good.


Nivsy
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Old 24th Feb 2010, 20:18
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We all found the customs / homeland security staff at Sanford (Orlando) brilliant last summer, both entry and departure. Made my young daughters feel quite relaxed about what might have been a scary experience. They even stamped my youngest's "toy" passport for her teddy.

Of course getting back onto British soil at East Midlands was a different matter. Rude, boorish, ignorant staff throughout the airport. What is it about customer service in this country?
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Old 25th Feb 2010, 05:35
  #25 (permalink)  
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And on the ID question - it is law for anyone who looks under 40 to be asked for ID.

Sorry some have had bad experiences - mine was great and we would go again.
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Old 27th Feb 2010, 09:39
  #26 (permalink)  
 
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@ Baggers - that's excellent news on IAD [I assume you refer to International arrivals]. I hope they also have enough staff on duty! I last went inbound was in mid-Sep, through the usual snake-line and with only about half of the desks operating [as ever!].

Outbound was through the new sub-terranian Security area, which was only about 30% completed, desperately over-crowded and under-ventilated, and was a total "queue-manangement shambles" [an IAD speciality!! ] Do you have an update on that?

[next trip mid-Apr BA permitting]
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Old 27th Feb 2010, 10:30
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Good news on IAD, Raffele.

If you haven't come through since October, there is a shiny new arrivals hall that is quite spacious and has many more windows, a much needed change. I agree the former one was NOT up to more than one large arrival at once.

It handles very large crowds quite nicely now, thank goodness.

It is quite posh, too. Light and airy.
It's been a while, but that is good news. However - have they resolved the overriding issue of having enough staff at the border post at busy times?

I'll be travelling out of IAD this summer - I hope their new security checkpoint is a vast improvement...
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