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Easy Jet brawl diverts flight

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Old 7th Nov 2009, 10:21
  #21 (permalink)  
 
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EZY MAN-MUC Disruption

I was the only male cabin crew member on this flight and no one served these idiots any alcohol. They were just the usual friday night pax that were a little drunk and loud. They had numerous warnings in the flight and had there own alcohol. We as a crew dealt with these pax and the other pax really well. Its alright for you lot to be locked away and then pass judgment. Our flight deck was really good and we dealt with what we had to. We know when to cut some off from booze or not to serve anyone at all. Its not all about sales!!!
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Old 7th Nov 2009, 10:24
  #22 (permalink)  

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It is also the reason why consuming your own alcohol on board is forbidden.
I have often seen that quoted but is it an individual airline edict or actually illegal? Genuine question because in my company I have not ever seen it written down anywhere.
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Old 7th Nov 2009, 10:26
  #23 (permalink)  
 
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I believe that this problem doesn't exist at airlines such as Saudia Arabian, Royal Brunei, and Kuwait Airways, amongst others.
It is obviously less of a problem as booze is not served on board.
I have seen "regulars" topping up in Heathrow before boarding and then with a bottle of spirits in their pocket are ready to enjoy the trip. To CC " six Cokes and lots of ice please".
The sound of empties rolling around on the floor on arrival is one of my earliest memories of trips to the Gulf.

I have also seen the police at the gate trying to decide if a mate can look after his friend and allow them to board.

One of the feared events on arrival in JED was the religious police tapping ankles of arriving passengers. Socks are an obvious hiding place for miniatures.
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Old 7th Nov 2009, 10:32
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It's illegal to allow drunken passengers on board in the first place (at least in the U.S.), but since there is no enforcement of this regulation, there is no obedience to it. Airlines follow the money, and if they know that regulations against drunken passengers are being ignored by enforcement authorities, and letting drunken passengers board increases revenue, they will board drunken passengers. They do exactly the same thing with safety regulations, unfortunately.

Airlines only obey laws when the penalty for disobedience is more expensive to the airline than the penalty for obedience. If the regulators actually start violating airlines for letting drunks on board, the number of drunks boarding airplanes will decrease very dramatically (in proportion to the fines assessed against the airlines by the regulators).

It's easy to prevent drunks from boarding: just issue a breathalyzer test to anyone who seems intoxicated and objects to being denied boarding. If it's above a certain level, deny boarding (zero tolerance would be better still, but that would never be accepted in a society where this type of drug abuse is so universally practiced).

Alcohol on board is also a problem, and the best way to deal with it would be to stop serving it, but again, as long as it's legal (or free of any penalty), airlines will do it. It's a lot easier to get drunk prior to a flight than during a flight, however, since the quantity of alcohol that can be consumed pre-flight is much greater.

I seem to recall that alcohol is a factor in at least half of all on-board incidents, but I can't find a reference right now, so I might be wrong on that. Another factor is that extremely low airfares have allowed increasingly immature and ill-behaved passengers to fly, although it's politically incorrect to make that observation.
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Old 7th Nov 2009, 10:41
  #25 (permalink)  
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MM - if it is not in your FCOs it should be in the c/crew SOP manual. Most EU airlines should have it somewhere, a typical wording being:

"No persons may be permitted to drink alcoholic beverage on board the aircraft unless
that beverage is served by the Cabin Crew for consumption at that time."

If you don't have it (I'm sure I had to find it once on a trip) you need to get it in place!
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Old 7th Nov 2009, 10:41
  #26 (permalink)  
 
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Lounge Lizards

a) reduce the silly 'just in case' time margin you nowadays have to build in to air travel: ......2.5hrs plus of hanging around dreaming of nicotine
b)don't have bars at airports beyond security

Try waiting at Luton for hours with the only entertainment being that ghastly pub in the corner.
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Old 7th Nov 2009, 10:48
  #27 (permalink)  
 
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When I'm waiting for hours at Luton, I'm sitting at the Starbucks, at the other end from that ghastly pub

... I guess you and I'll never meet, then.
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Old 7th Nov 2009, 10:50
  #28 (permalink)  
 
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I am fairly sure that in the back of most carriers' in flight magazines there is something along the lines of this, from easyJet's website :

At their discretion, easyJet will supply and serve, if appropriate, alcoholic beverages to passengers on board. However, passengers are prohibited from consuming alcoholic beverages on easyJet flights which they have supplied themselves or have been supplied by third parties.
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Old 7th Nov 2009, 13:15
  #29 (permalink)  
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If those involved are forced to pay the costs of a diversion, then maybe that would sober them up.
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Old 7th Nov 2009, 13:38
  #30 (permalink)  
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tredwaezy:

They were just the usual friday night pax that were a little drunk and loud.
We as a crew dealt with these pax and the other pax really well.
Our flight deck was really good and we dealt with what we had to.
I'm not having a go at you or your colleagues, but the comments above don't tie in with the flight having to be diverted - ie. it suggests that things may have settled down during the flight?

Things must have got quite bad for the flight to be diverted?

It's a pity that cabin crew and other passengers have to put up with the worst excesses of some passengers who feel they have to drink excessively and become a nuisance.

As I said earlier, not a pop at you or the crew (always been impressed with Easyjet crew), just curious as to what happened on board?
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Old 7th Nov 2009, 13:55
  #31 (permalink)  
 
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Who was responsible for letting them on in that state is the question?
Ground staff are inevitably in a hurry to get the doors closed and are usually ready to look the other way and palm off an inebriated passenger as simply having had "one or two."

With the door open, the responsibility for organising the punters rests with the ground staff (at my outfit anyway).

Maybe if the gate staff had licences to risk, they'd be more responsible with regard to whom they allow onto the aircraft.
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Old 7th Nov 2009, 14:08
  #32 (permalink)  
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Yes, Manchester to Munich, that well known route for drunken holidaymakers. Before you start berating a service provider for the antics of its Neanderthal, knuckle dragging clientel, you might wish to examine the binge drinking, vomiting, assaulting and threatening behaviour of the entire UK first. Demonstrate that the nation does not have a propensity to act like this at any given opportunity, then you can slag off the carrier, but I suspect you will struggle to show this is anything but loutish Brits being loutish Brits - it's what we are famous for.

Easyjet is one of the most professional airlines out there and beats many legacy carriers hands down in terms of service. They were just the unfortunate airline of choice for these social pariahs.
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Old 7th Nov 2009, 14:12
  #33 (permalink)  
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I believe that this problem doesn't exist at airlines such as Saudia Arabian, Royal Brunei, and Kuwait Airways, amongst others.

Maybe others could follow. I certainly wouldn't miss alcohol on board, I can't remember the last time I had alcohol on a flight even when it was free and plentiful.
Great, so yet again those of us who don't don't abuse 'the system' get penalised because of the idiots.

You may not miss alcohol and that is your choice but to be frank, I would.

It's bad enough being subjected to the bs of mindless and totally pointless security checks conducted by single brain cell organisms, even worse sharing cabin space with the dregs of humanity adorned with body piercings and more brandings than most cows, paying ridiculous environmental taxes that we all know will be spent on anything but the environment and now you're suggesting we do all this with nothing but luke warm coffee or bloody orange juice?

Sorry, but those G & Ts are the only port in what has become a horrendous (traveling) storm.
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Old 7th Nov 2009, 14:38
  #34 (permalink)  
 
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Quote:
They were just the usual friday night pax that were a little drunk and loud.

Well, that's allright then isn't it?

The bus-service mentality rules.
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Old 7th Nov 2009, 15:02
  #35 (permalink)  
 
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Great, so yet again those of us who don't don't abuse 'the system' get penalised because of the idiots.
I knew when I posted this that someone would come up with this response, and I sympathise. In an ideal world we would not need police, speed limits, security checks, anti-virus scanners, and everything else.

Sadly the society we live in has moved away from punishing offenders to the extent that, as you say, those of us who don't don't abuse 'the system' get penalised because of the idiots. Grossly unfair, but that's the way our so called 'civilised' society has evolved. I'm all for throwing these thugs out at 39,000 feet, but we all know that won't happen, so banning alcohol is a step towards maintaining a safer environment for the majority because of the actions of the minority.

Should we need to do it? No
Do we need to do it? Sadly I fear the answer is yes.
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Old 7th Nov 2009, 16:13
  #36 (permalink)  
 
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What is the normal punishment for a crew attempting to board an a/c and operate being over the ludicrously low threshold? What is the normal punishment for an pissed pax convicted for endangering a flight and/or actual GBH? If the latter is lower than the former then something needs to be done about it.
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Old 7th Nov 2009, 16:50
  #37 (permalink)  
 
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...so banning alcohol is a step towards maintaining a safer environment for the majority because of the actions of the minority.
Behind you 100% on that one.

I like the occasional drink as much as the next guy, but an aeroplane is no place to do it to excess, and given that people seem unable to take responsibility for their own actions then maybe we need to do it for them.
After all, we can't smoke anymore, and if I can do without a cigarette from the moment I enter one terminal until I emerge at the taxi rank in a different country then I'm damn sure that people can do without alcohol for a few hours.

... But it'll never happen because drinks equals sales and the powers that be have evidently accepted the odd divert or arrest as a price worth paying for the extra revenue.
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Old 7th Nov 2009, 16:52
  #38 (permalink)  
 
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managers need to get the message that having pissed up idiots on board affects the other passengers. i dont think many would complain waiting a bit for some **** to be removed. They will however definately remember a 2-4 hours flight with someone on board who shows no regard for others around him. just think of a nice peaceful pub or one where it kicked off last time you were there.. where are you gonna go next time??
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Old 7th Nov 2009, 16:52
  #39 (permalink)  
 
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Much talk here implying this is something new! Charter flying in the early 1980s we used to have exactly the same challenge on flights such as UK to GRO or IBZ, especially the ones that left circa 2200.

These people should be denied boarding in the flight place if possible. Trouble is someone has to make a judgement as to whether someone is "drunk" or not. Ok there's the legal aspect but it's not always cut and dried. Will said passenger obey instructions from flight crew? Would this person impede exit in the event of an evacuation?

Our culture is much more alcohol orientated than it was. Should alcoholic beverages be served in the terminal buildings at all?
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Old 7th Nov 2009, 18:02
  #40 (permalink)  
 
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Easyjet is one of the most professional airlines out there and beats many legacy carriers hands down in terms of service.
Have you been drinking!!
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