Continental Airlines (baggage allowance) Edi - NWR- MCO
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Continental Airlines (baggage allowance) Edi - NWR- MCO
Hi All,
Travelling EDI-MCO (Via NWR) next month.
Can someone in the know clarify for me baggage allowance/limits for Continental on this route? Purchased my ticket through travel agent approximately February.
Looking at Continental website I am allowed only one piece of luggage, last time I used them it was 2 piece of luggage. Did it change ??
Many thanks for you help
Travelling EDI-MCO (Via NWR) next month.
Can someone in the know clarify for me baggage allowance/limits for Continental on this route? Purchased my ticket through travel agent approximately February.
Looking at Continental website I am allowed only one piece of luggage, last time I used them it was 2 piece of luggage. Did it change ??
Many thanks for you help
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CO Baggage
Just had the same thing with Delta!
Booked back in March and the allowance rules changed after that, took four
goes before Customer services stopped sending me a link to the baggage
rules web page and actually answered the question!
I'm going to assume you meant via EWR (Newark).
I've just looked at the CO baggage policy and it's similar to the foul morass
that is Delta's baggage rules.
With Delta, provided it was before May 15th (IIRC) the old 2 bag rule applied,
however, after that the new one bag and $xx for the second, eventually they
wrote me a 'get out of Check-in free' mail I could take 'just in case', they
also appended a note to the booking saying 2persons, 2 bags to 23Kg each free.
I'd suggest you approach CO for something similar, can't hurt and may
save a lot of trouble on the way back.
No problems at all, except, a bag full of Cave diving eqiuipment took the long
way round and arrived the next day via Heathrow... Oddly enough, this was
the only one that HADN'T been checked by the TSA! Really would have thought the
'held for inspection' bags were more at risk! They were also good enough to check
the bags through to Cancun from Manchester and vice-versa. This
saved a lot of time collecting and re-checking bags in Atlanta.
Good luck, let us know how many goes it takes to get an answer that's not a
cut and paste!
DaveA
Booked back in March and the allowance rules changed after that, took four
goes before Customer services stopped sending me a link to the baggage
rules web page and actually answered the question!
I'm going to assume you meant via EWR (Newark).
I've just looked at the CO baggage policy and it's similar to the foul morass
that is Delta's baggage rules.
With Delta, provided it was before May 15th (IIRC) the old 2 bag rule applied,
however, after that the new one bag and $xx for the second, eventually they
wrote me a 'get out of Check-in free' mail I could take 'just in case', they
also appended a note to the booking saying 2persons, 2 bags to 23Kg each free.
I'd suggest you approach CO for something similar, can't hurt and may
save a lot of trouble on the way back.
No problems at all, except, a bag full of Cave diving eqiuipment took the long
way round and arrived the next day via Heathrow... Oddly enough, this was
the only one that HADN'T been checked by the TSA! Really would have thought the
'held for inspection' bags were more at risk! They were also good enough to check
the bags through to Cancun from Manchester and vice-versa. This
saved a lot of time collecting and re-checking bags in Atlanta.
Good luck, let us know how many goes it takes to get an answer that's not a
cut and paste!
DaveA
Last edited by Diver_Dave; 14th Oct 2009 at 18:15. Reason: Formatting 'issues'... oh and Cr*p typing :-)
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Hey Dave,
Many thanks for your response, You are indeed correct, I meant EWR, not NWR (Where did I get that from!!!!)
I have never received anything from CO saying that the rules had changed, it is just I am certain on my last CO trip (On teh same route) I had 2 freebie's, but checking tonight (Just cos I was being nosey!) I noticed things looked different!
I assume the reason I did not know any changes had been made was I made the booking through a travel agent, goodness only knows when/if I'd have found out (At check-in£££)
If anyone knows for sure the CO rules - As I said I made the booking way at the start of the year - so I have no idea if/when the baggage rules were changed.
Anyone with any further info?
Again thanks for you help Dave, on a side not I belive Virgin have made changes to their baggage allowances???
Many thanks for your response, You are indeed correct, I meant EWR, not NWR (Where did I get that from!!!!)
I have never received anything from CO saying that the rules had changed, it is just I am certain on my last CO trip (On teh same route) I had 2 freebie's, but checking tonight (Just cos I was being nosey!) I noticed things looked different!
I assume the reason I did not know any changes had been made was I made the booking through a travel agent, goodness only knows when/if I'd have found out (At check-in£££)
If anyone knows for sure the CO rules - As I said I made the booking way at the start of the year - so I have no idea if/when the baggage rules were changed.
Anyone with any further info?
Again thanks for you help Dave, on a side not I belive Virgin have made changes to their baggage allowances???
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CO
My guess is they wouldn't send anything unless the situation
has changed, although, my advice on getting the booking noted/
confirmed as 'old rules' may save a lot of time should you get some element
of err... intransigance and, "No the rules say you pay for the 2nd bag now..."
from someone at check-in.
Did have something similar with EZY on the MAN-MLA route regarding dive
luggage with a rather impressive attempt to say that we could have one bag
of 20kg and one of 12Kg diving equipmeny and not two at 16Kg each! Apparently
if you paid for sports equipment that was all you could have,
suddenly the 20Kg was 'normal' baggage only. I asked, politely, for a supervisor as
they wouldn't even read the confirmation from EZY Customer
care (who did impress me.). The check-in agent wandered off upstaris for
2-3 min and then came down and said, and I quote, "Well I suppose it's ok then...".
Humm... Oh Luqa on the way back, no problem at all...
Good luck
DaveA
has changed, although, my advice on getting the booking noted/
confirmed as 'old rules' may save a lot of time should you get some element
of err... intransigance and, "No the rules say you pay for the 2nd bag now..."
from someone at check-in.
Did have something similar with EZY on the MAN-MLA route regarding dive
luggage with a rather impressive attempt to say that we could have one bag
of 20kg and one of 12Kg diving equipmeny and not two at 16Kg each! Apparently
if you paid for sports equipment that was all you could have,
suddenly the 20Kg was 'normal' baggage only. I asked, politely, for a supervisor as
they wouldn't even read the confirmation from EZY Customer
care (who did impress me.). The check-in agent wandered off upstaris for
2-3 min and then came down and said, and I quote, "Well I suppose it's ok then...".
Humm... Oh Luqa on the way back, no problem at all...
Good luck
DaveA
Last edited by Diver_Dave; 15th Oct 2009 at 07:23. Reason: As usual: Formatting, typing, basic errors...
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Change in US baggage rules
CO has changed the rules and there is an extra charge for an additional bag (upto $50) per bag wef sometime mid september 2009. I am assuming other US airlines are also changing this rule. Also a thing to note. Previous allowance used to be 2 bags of 32 kg weight limit. NEw allowance is 23 kg weight limit. There are also some extra charges for oversize, and over wieght first and second bags. Best to go their site and review
Not sure what routes these are applicable to but definately experienced it on DEL - EWR
Not sure what routes these are applicable to but definately experienced it on DEL - EWR
