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TC 'Terrifies' Passengers - The Press at their worst

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TC 'Terrifies' Passengers - The Press at their worst

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Old 23rd Jun 2009, 17:27
  #21 (permalink)  
 
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Why were the passengers on the arriving flight making such a fuss?
If there was turbulence, that has no connection with a jammed and locked baggage compartment! Unless the turbulence was so severe it twisted the airframe thus jamming the baggage door!
The door must have been jammed BEFORE the previous flight boarded, otherwise they would have also been running around without their luggage!!

What a non story, just to get someones picture in the paper.

The girl didn't look at all concerned and here we have a "Mum" mouthing off instead of being pleased to see her.... Hmmmmm maybe that was the problem, did she not want her back?? I think all the noise is because she wants "compo" for the cost of the flight. Still, maybe she'll go by Ryanair in future to stay on her own level.
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Old 23rd Jun 2009, 17:39
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Can someone explain how the departees were able to talk to those arriving (according to Palma Airport Majorca, Guide to the layout of Palma Airport Majorca there is some disttance between arrivals and departures.....)? Also, according to what I see on Google Earth, the chances are those arriving would have used an airbridge so how were they able to "kiss the ground"?

Let's just say that someone is talking porkies in that "article"
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Old 23rd Jun 2009, 17:49
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The topic will be discussed on tomorrow's (Wednesday's) North East Tonight programme.


LJ
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Old 23rd Jun 2009, 17:56
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It has always been my view that all people should obtain a "Certificate of Competence to Leave the UK and Travel Abroad", before being allowed to set foot on any mode of transport, airport and/or port. It really should include Eurostar and the Channel Tunnel rail services as well.

Regretably these days such a document is becoming even more of a necessity, with some of the chavs the UK allows into the outside world.

As for the Daily Mail and it's sensational reporting of events that don't happen, well..... Perhaps this publication should be removed from newspaper sales sections and placed with the rest of the comics.
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Old 23rd Jun 2009, 18:00
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Why didnt they just un-jam the door and be on with it?

A little delay, no bad press, no hysteria!

Here in the States it would be a delay, some grumbling.....

than Business as Usual.....

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Old 23rd Jun 2009, 18:27
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it was a mint air plane with no mainenance cover @ ncl so its easier said than done to unjam the door
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Old 23rd Jun 2009, 18:37
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Used to fly on Servivensa DC-3s around Venezuela a lot back in the 1990s.

Was SOP for PIC to pop into the cabin before departure and usher any bigger guys up to fill all the empty seats towards the nose.

Tourists were always trying to get the best views from the windows behind the wing - they'd had a few cases of aborted take-offs where they couldn't raise the tail!
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Old 23rd Jun 2009, 18:51
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sorry, keeprighton, don't agree at all.

This is what happens after 12 years of "everyone is right, everyone is an expert" society.
This is the same attitude that has brought back a number of illnesses and epidemics because people are too precious to vaccinate their kids because their mate told them that they had read somewhere that Wikipedia said is wasn't safe. There are a number of examples of this all through our society.
Do these people go to hospital and tell the doctor how to treat them? Do they tell the teachers how to teach their kids (actually, yes, they probably do that)? Why do they think that they know more than the captain? or the crew?
Muppets.
I guess you could view the several hundred quid they had to spend on making their own way home as a tax on "preciousness", or an idiot tax.
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Old 23rd Jun 2009, 19:03
  #29 (permalink)  
 
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Firstly when arriving into Palma on an airbridge you will pass those passengers waiting to board in the gate area and even more so as the flight was already delayed. Some of the arriving passengers over 100 did not have their luggage either this was sent out over the next 2 days.
I was actually in the airport the next morning and from what the passengers told me there was obviously very bad communication between the airline and passengers. They were told about the fault and apparently what made it worse was the state of the cabin and that they had seen the arriving passengers. In my eyes there is no sensation in the news articles I have read.
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Old 23rd Jun 2009, 19:04
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The Daily Mail is a very opaque window on the world, so I am going to place very little reliance on what it chose to report. However I am a bit confused as to how these passengers came by this information?

If it necessary to use a forward hold only for baggage, because you cannot open the rear one, why would you tell the passengers that? I appreciate that if you need to redistribute passengers as a result, they need to be told something, but that should simply be confined to weight and balance issues. If it were a passenger door, then clearly there would be a safety issue, and the passengers must be briefed about the unserviceable exit and relocated accordingly. However for a cargo door, it is absolutely none of their concern, and nor should it be made one.

This seems to be a case of too much information, and not enough thought on the part of whoever chose to impart it.
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Old 23rd Jun 2009, 19:16
  #31 (permalink)  
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Beazelbub

A cargo door failure killed 346 people in my lifetime.

What is the failure mode of a jammed cargo door on a 757?

What are the consequences?

I a neither stupid nor hysterical, but I would wish to know the answers to the above questions before boarding.

As it is my life I am entrusting to the airline, it is (with all due respect) very much my business.

If I received a sensible answer, I would be happy to board, but if not I'd walk away.

I wonder how well this matter was communicated.
 
Old 23rd Jun 2009, 19:25
  #32 (permalink)  
 
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It is a plug door, like all of the other doors. If it is closed it is closed. It has no correlation to the unmodified rear cargo doors on McDonnell Douglas DC-10 series 10's like the THY aircraft you are referring to.

The consequences are that you cannot use that hold.

You wouldn't and shouldn't be any the wiser before boarding. It is not your concern.

It has no bearing on your safety and is therefore irrelevant to your business. As such you are not required nor is it relevant that you would be required to make any choices.

I also wonder how well or indeed why this matter was communicated.
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Old 23rd Jun 2009, 19:40
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Moronic buffoons, whats so hard to understand about having to trim the aircraft?
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Old 23rd Jun 2009, 19:47
  #34 (permalink)  
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Beazelbub

According to the manufacturer's records, the THY a/c was modified.

Are you saying that the manufacturer was wrong?
 
Old 23rd Jun 2009, 20:00
  #35 (permalink)  
 
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Without delving back into the archives of flight TK981. Yes as I recall the manufacturers service bulletin had not been incorporated into this recently delivered DC10-10 nor a number of others that had been delivered at around the same time. However that has no correlation to the cargo doors on a 757.
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Old 23rd Jun 2009, 20:20
  #36 (permalink)  
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Beazelbub

So, the manufacturers records said modified, but ship 29 had not, in fact, been modified.

Is this your understanding? Please confirm.
 
Old 23rd Jun 2009, 20:34
  #37 (permalink)  
 
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Yes. Let me refer you to the AAIB accident report Here

and section 5.1

Once again and to keep this topic on track, these weren't plug type doors, and the 757's are.
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Old 23rd Jun 2009, 20:45
  #38 (permalink)  
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So now we have established that manufacturer's records may be inaccurate, please confirm

(a) what is the failure mode of the B757 cargo door?
(b) what are the consequences?
(c) if it jammed on the previous sector, how did they get any cargo out?

The point is that customers are more difficult than they were in 1974.

As a consequence, the old 'trust me, I'm a doctor' approach no longer works.

For those who don't get it, to paraphrase 411A, look forward to a nice career flipping burgers.

Those who do get it will understand the importance of effective stakeholder management.
 
Old 23rd Jun 2009, 21:05
  #39 (permalink)  
 
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How many times does a person need to answer your question? I have made a few attempts now.

Anybodies records may be innacurate. If you have a particular concern in this regard, ask the party concerned.

I have already told you the 757 has a plug type door. Once it is closed and locked, it is closed and locked.

If it is jammed locked, then anything inside will stay inside until it is unlocked.

Customers may be "more difficult" and ?

I am not a doctor, I am a captain and if you fly with me, you have little choice other than to trust me. I do not run decisions by passengers for their approval. That is not a function of my job, nor is it in any way practical.

I am not sure what you mean by "flipping burgers," as in a 30 year career, and I am sure 411A would agree, my job, his (and most of my compatriots) has to been to apply the highest professional standards at all material times such that the trust placed in us by our employers and our regulators towards everyone and everything in our charge, satisfies the highest expectations.

I think perhaps it is yourself that may be having trouble "getting it?" As such you perhaps provide a good example of why providing too much information only serves to fuel the fire of ill informed comment, when somebody is on a mission rather than seeking pertinent information. Neverthless I hope these answers have been useful?
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Old 23rd Jun 2009, 23:17
  #40 (permalink)  
 
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One thing that always makes me scratch my head (not only related to this (non-)incident) is how at one hand everyone complains about journos/pax not knowing and understanding anything about anything, and at the other hand, try to keep it just that way with reasons like

You wouldn't and shouldn't be any the wiser before boarding. It is not your concern.
It's kind of funny when you think it through.
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