Tears as Lapland Trip cancelled
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Am finding this confusing. Were the First Choice trip from Manchester on 20 Dec that did take place and the other one from a different operator that was cancelled both destined for the same Finnish airport? If so which of the two airports mentioned was it?
Join Date: Dec 2008
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Wish we had gone
I was one of the unlucky people who was supposed to be on the flight to Enontekio.... And so everyone knows what really happened i'll tell you. There were supposed to be 2 flights going to Enontekio on that morning and for whatever reason someone ( airport or Transun?) decided to put both trips together of 1 larger plane ( which they could not get till 8am, we were supposed to be in the air at 7.30am) so already we were delayed for 1 hour. When we were finally told to go to the gate we sat around for about 1 hour until anyone came to tell us anything. Next thing I heard was the pilot had gone due to ammount of hours he had worked and he'd been sat there that long he decided to leave (I personally don't blame him the whole thing was a farce!!!). So new pilots were brought in. No one was allowed to leave the gate because we were told when we board it will be done quickly and anyone who isn't there won't go. Again we were left for another 30 mins and finally someone came back and told us we were waiting for a weather report it will be 10 mins when they know what is happening. Yet another half an hour later ( 10.30 by this time) a representative came and told us the trip wasn't taking place due to weather conditions.
However we were also told if they had stuck to the original plan..... the 2 smaller planes would have got there fine!!!!!!!
And to make everything worse we had to be decontrolled back out the airport which meant waithing another at least half an hour till they sorted themselves out and we actually got back into the real world!!
A complete disaster from 5.30 till 11am.
I just feel sorry for the children and the families who have spent out a small fortune and have had their christmas ruined by from what i can tell was just bad management!!!!!
However we were also told if they had stuck to the original plan..... the 2 smaller planes would have got there fine!!!!!!!
And to make everything worse we had to be decontrolled back out the airport which meant waithing another at least half an hour till they sorted themselves out and we actually got back into the real world!!
A complete disaster from 5.30 till 11am.
I just feel sorry for the children and the families who have spent out a small fortune and have had their christmas ruined by from what i can tell was just bad management!!!!!
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Too late. Santa trips already over for another year.
Shame for those involved
, but as has been said, these situations occur occasionally
. Unfortunately the media make a big deal of it and mix the pot by making irrelevant comments like other aircraft went, and other companies went. Well other aircraft and other companies can have different limits, so they could go, but unfortunately this one couldn't. Sounds to me like a difficult decision was well made by the captain
.There's always next year, better to put it off till then than go and end up on a wild goose chase for the day with no refund at the end of it, and no santa visit either.
Happy X-mas.
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That pic would make a cracking card if you could get rid of the blurred kid..
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This appears to have all the hallmarks of yet another ops nonsense being blamed on "the weather" to avoid exposing the real situation.
Last edited by RingwaySam; 23rd Dec 2008 at 13:45.
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I was also there
Hi,
I was also supposed to be on that flight and its ok for these people who say it is no big deal but to see those children and even my father in law in tears that morning is unforgettable.
If it was the weather or a technical fault I can cope with that but its the fact that we were told at 5:30am that they were using a bigger plane so why did it take until 10:30am to tell us they couldn't fly it.
Also we were told by the staff that one of the smaller planes had been sat on the runway all the time.
The bit which is most annoying is that someone made the decision to save money by using one plane and they are not taking the blame.
Also in Transun statement they said that we were informed the whole time. We heard nothing until 10:30am when their insurance obviously kicked in.
Love the reports that we were escorted off the plane. It would have been nice to even get on it.
I was also supposed to be on that flight and its ok for these people who say it is no big deal but to see those children and even my father in law in tears that morning is unforgettable.
If it was the weather or a technical fault I can cope with that but its the fact that we were told at 5:30am that they were using a bigger plane so why did it take until 10:30am to tell us they couldn't fly it.
Also we were told by the staff that one of the smaller planes had been sat on the runway all the time.
The bit which is most annoying is that someone made the decision to save money by using one plane and they are not taking the blame.
Also in Transun statement they said that we were informed the whole time. We heard nothing until 10:30am when their insurance obviously kicked in.
Love the reports that we were escorted off the plane. It would have been nice to even get on it.
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This appears to have all the hallmarks of yet another ops nonsense being blamed on "the weather" to avoid exposing the real situation.
It seems a curious choice of airline to operate the service in the first place. Presumably no lift was available from UK operators?
