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Frequent Flyer HATES bad manners!

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Frequent Flyer HATES bad manners!

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Old 28th Sep 2008, 09:02
  #21 (permalink)  
 
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I agree wholeheartedly with most of the comments about manners in the thread. It is amazing how many premium card holders seem to believe that holding one of these cards allows them to forget even basic manners and be as rude as they like to both staff and other passengers.
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Old 28th Sep 2008, 09:41
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To counter that, I should also say that there are the passengers who are so grateful for what you do for them, that it makes it all worthwhile.
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Old 28th Sep 2008, 10:34
  #23 (permalink)  
 
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Sober lark,

I sat next to the Duchess at tea
It was as I knew it would be,
Her rumblings abdominal
Were simply phenomenal
And everyone thought it was me!
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Old 28th Sep 2008, 18:51
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had one yesterday, AMS to MEX. A British woman, from Birmingham, or thereabouts, dragged her holdall up rthe stairs, and what a suprise it wouldn't go / she couldn't lift it into the locker. Cabin crew, kindly offered to put it in the wardrobe / luggage locker at the top of the stairs. A big hoo ha about being separated from her bag, as it had her laptop in it.

Cabin crew took it way, and stored it. immediately after seatbelts off, she pinged the crew, and insisted it was returned to her. It then sat in front of her, for 11 hours, untouched until landing time, when cabin crew had to drag it back again.

Same pax refused to give back her headphones or stow her screen, as she wanted to catch the end of her film, which she just about managed, before the cabin crew took their seats on short finals, and insisted the screen went away.

Oooh, it makes my blood boil sometimes.
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Old 29th Sep 2008, 07:54
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It's interesting if you consider that froma normal sample of society, there should be a certain ratio of awkward sods to reasonable people. This ratio should apply to CC as well, and it doesn't. CC are nearly always helpful reasonable friendly people. I know they're paid to be, but even so, you could expect a num,ber of them to be awkward. In nearly 30 tears of flying and well over a million miles, (and 56 flights os far this year) I can count on one hand the number of CC who have been downright rude, awkward and/or incompetent. It must take a special kind of person to be CC and put up with the SLF.
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Old 29th Sep 2008, 09:33
  #26 (permalink)  
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It must take a special kind of person to be CC and put up with the SLF.
It's about putting round pegs in round holes, the airline recruiters know what they are doing and the performance management work.
 
Old 29th Sep 2008, 21:52
  #27 (permalink)  
 
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The one I find most irritating is the passenger who thinks the seat rows are arranged at random.

You see then, going down the aisle, they start looking at row 7 row 8 row 9 row 10 and get well down the aircraft before the penny drops that row 5 is not between rows 15 and row 16 or row 17 and they then try and go back to the front of the aircraft pushing their way past people coming on board.

What sis they expect, row 5 would magically appear in the middle of the aircraft?
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Old 30th Sep 2008, 09:41
  #28 (permalink)  
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The one I find most irritating is the passenger who thinks the seat rows are arranged at random.
This is usually because they are infrequent flyers.

I have the same trouble when I travel on some UK inter city trains, where the seat numbers are pretty strange.
 
Old 2nd Oct 2008, 16:55
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Pax trying to figure out the seating arrangement on the plane is something I find hysterical (as long as I am already seated)....it's as if they forget how to count as soon as they step on board. The concept of row 9 being in front of row 10, which is in front of row 11, etc. doesn't seem to compute with a lot of people.

What bothers me the most are pax stood in line, staring at banks of fully functioning, ready to be used self check in screens, refusing to step up and check-in until an airline agent calls them forward.

These are usually the same folks who will somehow be preboarded (shouldn't people who "need a little extra time" be put on last?) and then spend an eternity sorting out all the crap they've brought with them into the overhead, under the seat and seat back, standing in the aisle blissfully unaware of a couple hundred people lining up behind them waiting for them to get their backsides into their seats? The carry-on that they did take 8 minutes to stow in the overhead is usually stuck in sideways with a jacket jammed in on top of it.

Can we make these people take a course in airline etiquette before they are given a ticket?
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Old 5th Oct 2008, 13:07
  #30 (permalink)  
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then spend an eternity sorting out all the crap they've brought with the
I think the problem, TheWestCoast, is my old 'hobby horse' of the carriers not implementing their own regulations.

The staff have learnt that, if they challenge someone with too much hand baggage, they may very well be verbally abused or worse. The restriction on hand luggage in the UK (single item) has helped to some degree as the Security staff regulate it and the carriers like it, so I do not see this changing. However, post security, people unpack their one case and have the laptop separate and then go shopping - so we are back to square one.

If the carriers enforced their own rules, we would not have the problem but they are not going to as they fear they will lose customers and get an undeserved bad reputation.
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Old 5th Oct 2008, 13:16
  #31 (permalink)  
 
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Originally Posted by PAXboy
The restriction on hand luggage in the UK (single item) has helped to some degree as the Security staff regulate it and the carriers like it, so I do not see this changing.
You will be surprised to know then that this rule was relaxed several months ago. See, for example, British Airways - Hand baggage
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Old 5th Oct 2008, 14:08
  #32 (permalink)  
 
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RE: "If the carriers enforced their own rules, we would not have the problem but they are not going to as they fear they will lose customers and get an undeserved bad reputation."

I understand what you're saying and agree completely. The problem is that the carriers should fear losing PAX and getting a deserved bad reputation for not enforcing their own rules.
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Old 5th Oct 2008, 14:57
  #33 (permalink)  
 
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Ja..and then there are passengers who are rude and out of considerate for other passengers.
The Americans (realy I do love them,) are worst for this. Most time on US domestic.
They yodel on to aircraft, groaning with carry bags and stuff them into first available overhead. Then walk all way down to seat far far away on aircraft.
Passenger in forward seat may always take these bags out and replace with theres but admit freely this is not nice situation for cabin crew. Because these bags are often way too big or heavy.
Mostly cabin crew point out position of seats to passengers when boarding - perhaps they could also say, as example, with sweet smile:
'Your seat is down the back, take your bleeding hand bags with you.'
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Old 8th Oct 2008, 11:47
  #34 (permalink)  
 
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Most annoying things for me are:

Being hit by the trolley or by the crewmember's backside when I'm sitting in the isle. This wouldn't be so bad but I never get an appology

Other passengers that have to hog the arm rests - no need

Passengers that have to get up & get thier bags out of the lockers before the seatbelt sign is switched off - I want off of this thing just as much as you do mate, but sit down and wait like the rest of us!

Passengers that drink too much & are football fans - yes, being pissed is funny sometimes, but chanting 'Mackems are scum!' at the top of your voice in an aluminium tube = Epic Fail!

There are many more, but I have lost the will to type.
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Old 8th Oct 2008, 13:39
  #35 (permalink)  
 
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loungee

Many times every year I sit quitely in business of first class lounges, usualy I read a book. I pack away the computer since I do not have to work as I fly.
There are two sort of peoples who irritate these places.
One who tries to impress someone else.
Two is he/she who has to impress themselfs.
Most of the idiots should be as a fly on the wall and see the face of the girls at receptions desks when they leave for the flight.
All these colored cards should be gone away with. If you pay the extra for the class you get the treatment and most in first have the class. If you do not, well, you still get to Xanadu any old how.
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