BMI captain has passenger arrested for peeing
Riding the Euro Gravy Plane
Joined: Feb 2006
Posts: 455
Likes: 0
From: Strasbourg
Slim Shady
I bet your colleagues absolutely love you. In fact I'd go so far to say they refer to you as the bad apple, the one that ruins all their hard work with your arrogance and bitterness. Clearly, you don't have the first clue about dealing with people, you are arrogant, argumentative, bitter and clueless.
Abusing the Sky - I don't think you are much better. Both of you need to be reminded why you are actually employed by your airline - this being because customers want to go from A to B, to do this they pay money, which in turn makes the airline profitable, if they were to disappear you would be out of a job. Sure, a small percentage of these customers are idiots, learn to deal with them, I hate to be the one to point this out but a large part of your job is customer service.
There are some great posts from CC on this thread, for example the comments posted by 6 chimes, an example of common sense and of how to deal with people.
That said, I'm with F3G and am yet to be convinced this incident did actually take place.
I bet your colleagues absolutely love you. In fact I'd go so far to say they refer to you as the bad apple, the one that ruins all their hard work with your arrogance and bitterness. Clearly, you don't have the first clue about dealing with people, you are arrogant, argumentative, bitter and clueless.
Abusing the Sky - I don't think you are much better. Both of you need to be reminded why you are actually employed by your airline - this being because customers want to go from A to B, to do this they pay money, which in turn makes the airline profitable, if they were to disappear you would be out of a job. Sure, a small percentage of these customers are idiots, learn to deal with them, I hate to be the one to point this out but a large part of your job is customer service.
There are some great posts from CC on this thread, for example the comments posted by 6 chimes, an example of common sense and of how to deal with people.
That said, I'm with F3G and am yet to be convinced this incident did actually take place.
Joined: Nov 2000
Posts: 1,432
Likes: 0
From: Dre's mum's house
OK,
SLF, know your place(s).
I do not have to provide any "service" other than to get your loud mouthed arrogant "service" desires from A to B.
I do not have to provide an other "service" nor do I wish to.
If you dont like it go fly BA and take your chance with T5.
You pay 1 p ( 1 eurocent) don't expect or demand C class service..
You don't keep me in a job....the Poles do.
And SXB, my CC love me....I don't let them put put up with assh0les like you..I offload!
There is no argument.
SLF, know your place(s).
I do not have to provide any "service" other than to get your loud mouthed arrogant "service" desires from A to B.
I do not have to provide an other "service" nor do I wish to.
If you dont like it go fly BA and take your chance with T5.
You pay 1 p ( 1 eurocent) don't expect or demand C class service..
You don't keep me in a job....the Poles do.
And SXB, my CC love me....I don't let them put put up with assh0les like you..I offload!
There is no argument.
Guest
Posts: n/a
TTIC
The maority of cabin crew are wholly professional individuals
I take about 100 flights a year and would happily attest to your statement, in terms of both safety and good service.
I take it from your handle that you are GB (former) crew - well we miss you on the Malta run and hope that those who have moved to easy will continue to do well.
The maority of cabin crew are wholly professional individuals
I take about 100 flights a year and would happily attest to your statement, in terms of both safety and good service.
I take it from your handle that you are GB (former) crew - well we miss you on the Malta run and hope that those who have moved to easy will continue to do well.
Joined: Mar 2008
Posts: 148
Likes: 0
From: LGW
F3G,
I believe most GB crew now in easyJet are enjoying it so far, though of course it's not for everyone. It remains to be seen what happens with ex-GB aircraft (should be leaving the fleet over the coming 1-2 years) and crew (Ts&Cs to be negotiated etc).
Of course, at least mainline has begun a MLA service, though the timings are quite odd.
TRSS,
Cabin crew/flight crew/engineer/ground agent/caterer/whatever - a bit of respect for passengers wouldn't go amiss. I may fly 2-4 sectors daily, be SEP trained and have a certain amount of authority, but I know who pays my salary.
I believe most GB crew now in easyJet are enjoying it so far, though of course it's not for everyone. It remains to be seen what happens with ex-GB aircraft (should be leaving the fleet over the coming 1-2 years) and crew (Ts&Cs to be negotiated etc).
Of course, at least mainline has begun a MLA service, though the timings are quite odd.
TRSS,
Cabin crew/flight crew/engineer/ground agent/caterer/whatever - a bit of respect for passengers wouldn't go amiss. I may fly 2-4 sectors daily, be SEP trained and have a certain amount of authority, but I know who pays my salary.
Joined: Jul 2007
Posts: 284
Likes: 0
From: FarFarAway
Final 3...
My job is the safety of my pax and crew... I signed a contract where i swear i will Preserve, Protect and Prevent from worsening the HUMAN BEING'S life... It's my job, my life, my everything. So please, go preach somewhere else. It's like a playground, i tell you off and it might sound harsh, but it's for your own good... Trust me, all the CC will tell you the same. I'm there for your safety, don't take things for granted, there's always that chance that something might go wrong. I know how to operate a door and a slide and get you off the airplane. Do you?
This is going too far. Point is, the BMI Captain was right to do what he did. My husband would do the same.
Regards,
ATS
This is going too far. Point is, the BMI Captain was right to do what he did. My husband would do the same.
Regards,
ATS
Joined: Mar 2008
Posts: 148
Likes: 0
From: LGW
I must say, it's increasingly evident in this thread that a small number of cabin crew let that little bit of authority go straight to the head.
Yes, cabin crew are trained in door operation and evacuation procedures. It's also fairly easy to work out - you generally pull the handle in the direction of the arrow and the slide inflates automatically. Now being SEP trained gives me a quicker reaction time of course, as it's been drilled into me, but it's not like the door will not open unless it's a cabin crew member doing it.
Safety is the highest priority in our job. Everything we do revolves around it but it must be remembered that customer service is the most visible part of the job. Being cabin crew is not some higher calling, it's a job - a job that has immeasurable impact on how customers view your company.
There's an influx of immature crew coming online now in almost every airline, who think it's ok to "tell off" a customer. I reserve this for the most serious of cases. For minor things, a polite reminder of company policy and safety regulations is all that is needed. No need to establish yourself as the "safety police".
Yes, cabin crew are trained in door operation and evacuation procedures. It's also fairly easy to work out - you generally pull the handle in the direction of the arrow and the slide inflates automatically. Now being SEP trained gives me a quicker reaction time of course, as it's been drilled into me, but it's not like the door will not open unless it's a cabin crew member doing it.
Safety is the highest priority in our job. Everything we do revolves around it but it must be remembered that customer service is the most visible part of the job. Being cabin crew is not some higher calling, it's a job - a job that has immeasurable impact on how customers view your company.
There's an influx of immature crew coming online now in almost every airline, who think it's ok to "tell off" a customer. I reserve this for the most serious of cases. For minor things, a polite reminder of company policy and safety regulations is all that is needed. No need to establish yourself as the "safety police".
Joined: Jul 2007
Posts: 284
Likes: 0
From: FarFarAway
Final 3... This is just showing how disconsiderate and disrespectful you are towards all air crew. Be careful when you fly BMI next time, the Cpt might offload you
.
I now refuse to answer any of your posts as i have better things to do, like planning my flight tomorrow. Thinking what is it i can do to make the flight more safe and pleasant for those who care (pax and crew), even for those who don't. Including you, the guy who decided he can't wait to go to the loo and "just feak it, i'm gonna go on take off, injure myself and try to sue the airline". We know your type, we know ALL the types.
Safe flying my dear Sir!
.I now refuse to answer any of your posts as i have better things to do, like planning my flight tomorrow. Thinking what is it i can do to make the flight more safe and pleasant for those who care (pax and crew), even for those who don't. Including you, the guy who decided he can't wait to go to the loo and "just feak it, i'm gonna go on take off, injure myself and try to sue the airline". We know your type, we know ALL the types.
Safe flying my dear Sir!
Guest
Posts: n/a
ATS
Maybe you should read post #49, where I support 6chiimes, who is CC and makes a very sensible point about how to handle such an incident.
Me, well I never leave my seat when the signs are on.
Also, Perhaps you might have a laugh at my last post, as it was only intended as a bit of fun - maybe you have never visited New York but your words are pretty close to the NYPD strapline.
Maybe you should read post #49, where I support 6chiimes, who is CC and makes a very sensible point about how to handle such an incident.
Me, well I never leave my seat when the signs are on.
Also, Perhaps you might have a laugh at my last post, as it was only intended as a bit of fun - maybe you have never visited New York but your words are pretty close to the NYPD strapline.