Comical Etihad Website
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Join Date: Aug 2007
Location: Yorkshire, England
Age: 57
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Comical Etihad Website
I give up with Etihad. The website must have been built by monkeys.
It offers you some flight options, you choose one, then tells you "Sorry, we were unable to find that option. Try again".
Its homepage never remembers you're from the UK (simple cookie problem) Emirates has this problem also.
Beware! it sometimes offers you a nice biz fare on the selector, then this fare mysteriously jumps up a grand on your check-out page, with no explanation.
As of yesterday, it has a big banner ad touting biz offers. You click through and get an html error page, how embarrassing. Similarly, they have a banner on Expedia which must have cost them a mint. Click on it, and nothing happens.
I wonder if anyone in EY would care to comment on their anti-sales marketing strategy?
It offers you some flight options, you choose one, then tells you "Sorry, we were unable to find that option. Try again".
Its homepage never remembers you're from the UK (simple cookie problem) Emirates has this problem also.
Beware! it sometimes offers you a nice biz fare on the selector, then this fare mysteriously jumps up a grand on your check-out page, with no explanation.
As of yesterday, it has a big banner ad touting biz offers. You click through and get an html error page, how embarrassing. Similarly, they have a banner on Expedia which must have cost them a mint. Click on it, and nothing happens.
I wonder if anyone in EY would care to comment on their anti-sales marketing strategy?
I agree 100%
I tried to book a flight with them last year through their website and gave up in the end.
Price would jump all over the place and when I finally made the booking at the price stated the site 'crashed' to some internal error page.
I went Emirates in the end despite them being more pricey and less direct route.
I tried to book a flight with them last year through their website and gave up in the end.
Price would jump all over the place and when I finally made the booking at the price stated the site 'crashed' to some internal error page.
I went Emirates in the end despite them being more pricey and less direct route.
Join Date: Feb 2007
Location: Looking for a green tree
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I don't know whether it is worth mentioning but I have been finding that I can get better deals on flights with Etihad and Emirates through Travel Agents rather than on their websites - which seems strange I know but always worthwhile checking out.
Join Date: May 2005
Location: Dublin
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I have the unfortunate pleasure of dealing with EY in my job and my opinion is that although the service onboard etc seems to be good, everything else seems quite amateur, it certainly makes me appreciate the likes of BA etc alot more.
