LHR T1 Arrivals Hall late last night 27.06.07, BA Customer Service
Join Date: Jan 2001
Location: He's on the limb to nowhere
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BAA Accounts make interesting reading( PDF http://www.baa.com/annualreview07/ou...unts_final.pdf). Not an accountant, but what I think are pertinent facts about Heathrow.
LHR 'Aeronautical' charge per customer £8.67, up 8.9% y/y. Yes, they are allowed to raise their charges by RPI + 6.5%. Good business to be in. These charges are up for review, and will be set between RPI + 4% and RPI +8%. BAA complaining it's not enough. They make another £4-5 per passenger on their retail side.
LHR Revenue, 9 months to 31/12/06 £869m. Operating profit £330m - that's 38%. Plenty of companies would die for that.
Hard to get figures on money spent on security, figures mostly in press releases so likely to be spin. They currently spend well less than £3 per passenger on security, so saying they want another £3 to do a proper job is taking the mickey, IMO. One suspects they want to make security a profit centre, which really isn't what security should be.
If BAA are threatening to not develop T1 and T2 then perhaps they should be forced to sell them and let somebody else run them. They must be worth a fiver, maybe ten quid? That would get competition on the airfield itself. I'm not sure how it would work in practice but I am sure smarter people than me do.
LHR 'Aeronautical' charge per customer £8.67, up 8.9% y/y. Yes, they are allowed to raise their charges by RPI + 6.5%. Good business to be in. These charges are up for review, and will be set between RPI + 4% and RPI +8%. BAA complaining it's not enough. They make another £4-5 per passenger on their retail side.
LHR Revenue, 9 months to 31/12/06 £869m. Operating profit £330m - that's 38%. Plenty of companies would die for that.
Hard to get figures on money spent on security, figures mostly in press releases so likely to be spin. They currently spend well less than £3 per passenger on security, so saying they want another £3 to do a proper job is taking the mickey, IMO. One suspects they want to make security a profit centre, which really isn't what security should be.
If BAA are threatening to not develop T1 and T2 then perhaps they should be forced to sell them and let somebody else run them. They must be worth a fiver, maybe ten quid? That would get competition on the airfield itself. I'm not sure how it would work in practice but I am sure smarter people than me do.
Firstly Avman, I really like your slip of the keyboard with 'spectres' when you probably meant 'sectors'?
, actually I meant to type "spectra" and got distracted. But "sectors" will do fine too. I won't edit it now as this would then invalidate the opening paragraph in your last post. And, yes, it's a widespread desease affecting many industries.
Paxing All Over The World
SXB Fair comment which I accept 100%. My main work has been in telecommunications and so got taken for the Outsourcing ride early on. Many folks think that IT is not customer facing but when the IT equipment of customer facing people fails ...
[Can't resist] When that happens, another spectre looms, with a
to Avman!
[Can't resist] When that happens, another spectre looms, with a
to Avman!
