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Old 7th Feb 2006, 05:45
  #41 (permalink)  
 
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And as for the bins, I have no doubt there is a limit, but I do recall when boarding a SouthWest flight some years ago, to be pleasantly surprised by being greeted by a member of the flight crew reclining INSIDE one of the overhead bins. So the capacity, at least while static, must be a tadge more than the normally stated 44kg.

Last edited by Bangkokeasy; 7th Feb 2006 at 13:25.
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Old 7th Feb 2006, 08:59
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Originally Posted by striparella
You don't have to be in this job long to be able to accurately guess the weight of a bag without needing to put it on the scales.

Does this on-the-job training include X ray vision. There is no way that check-in staff can accurately judge the weght of a bag by looking at it - you have absolutely no idea as to its contents. Two identical bags (in external aoppearance) can have vastly different weights.

And you can claim to judge the weight of a bag to within 1 or 2 kgs just by looking at it?
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Old 7th Feb 2006, 09:11
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Originally Posted by Leezyjet
So if pax A turns up with 50kgs excess bagagge, it isn't costing the airline any more to carry it as the fuel has already been planned in most instances and this is also offset by the fact that pax B,C,D or E might have less than the allowance anyway.

So not talking bollocks at all. After nearly 10 years of load planning flights, I have a good idea how the system works.
Yes you are. Regardless of whether the fuel was planned or not, basic physics shows that fuel is burnt to carry weight. So your extra 5 Kgs of baggage does have a cost. It may not affect the already planned fuel, but the unburnt fuel not used is cumulative across all the pax with the extra 5 Kgs and will eventually reduce the fuel uplift needed for a future sector. Conversly, burning extra fuel for you 5 Kgs must at some point in the future increase the fuel uplift required.
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Old 7th Feb 2006, 09:21
  #44 (permalink)  

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And you can claim to judge the weight of a bag to within 1 or 2 kgs just by looking at it?
Yep, it's a neat trick that all check in agents are able to peform.
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Old 7th Feb 2006, 20:29
  #45 (permalink)  
 
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Originally Posted by patdavies
Does this on-the-job training include X ray vision. There is no way that check-in staff can accurately judge the weght of a bag by looking at it - you have absolutely no idea as to its contents. Two identical bags (in external aoppearance) can have vastly different weights.
And you can claim to judge the weight of a bag to within 1 or 2 kgs just by looking at it?

Yes, i can.

BELIEVE ME YOU KNOW!

People always find this hard to believe but 99.9% of the time a good check in agent can guess if a bags too heavy.

There's many clues laymans don't pick up on.
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Old 7th Feb 2006, 21:17
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Originally Posted by striparella
Yes, i can.
BELIEVE ME YOU KNOW!
People always find this hard to believe but 99.9% of the time a good check in agent can guess if a bags too heavy.
There's many clues laymans don't pick up on.
So how does that really work? I guess you look for strain on peoples faces, but my girlfriend can barely pick up her 25kg hard bodied suitcase where as i can throw it around without any trouble... So if I'm carrying it looks light and she makes it look really heavy. And being hard bodied it's not bulging at the seams!
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Old 8th Feb 2006, 06:35
  #47 (permalink)  
 
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Originally Posted by striparella
Yes, i can.

BELIEVE ME YOU KNOW!

People always find this hard to believe but 99.9% of the time a good check in agent can guess if a bags too heavy.

There's many clues laymans don't pick up on.
striparella is about right IMHO - some time ago I did a couple of years on check-in @ LHR T3: You can usually tell what is coming before it arrives at the desk. I couldn' tell the weight to within 1-2kgs, but certainly within 5kgs.

Not 100% of course, but up in the eighties!
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Old 8th Feb 2006, 09:15
  #48 (permalink)  
 
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The excess baggage/marginal cost argument is ignoring a significant aspect of the business model - cargo revenues.
If an airline's doing its job properly, it's used the passenger forecasts to calculate estimated passenger-related payload and has marketed the rest.
It's segmented that capacity according to expected yield and - with good capacity management - has the belly chock-full of value-added products.(The sort of things that generate tons of revenue, with money-back guarantees and penalties for non-performance.)
So let's just say that there are 20 pax who get the nod for 7kg - hmmm, 140kg, 5kgs average per shipment, 28 shipments, 65 quid minimum per shipment.
1800 quid, plus p***ed off customers, claims handling (at 50 quid a claim, pure processing costs...), customer service time.
About 4000 quid lost revenue and increased costs.

That's the reality, people.
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