LH lowering standards of service?
Thread Starter
Unfortunately it does apply to all M&M partners, including bmi. My normal route used to attract 10000 miles per trip, that has now gone down to 8750. Well, thanks...
But it's even worse for cheapest possible prices - for heavily discounted W or S class tickets a return ticket from EDI to YYZ will only gain a measly 4189 miles under their new rules. Also, you are no longer allowed to upgrade to Business Class if you booked a W or S class ticket. Even with a higher level Economy Class ticket, you will now need more miles to upgrade to Business Class.
I don't that their new Miles and More rules are going to make them many friends....
Last year, a return ultra-discounted Economy Class flight from BHX to FRA would have included a choice of quite tasty sandwich, any type of drink and would have netted me 2500 miles (1000 plus 250 executive bonus for each leg). This year it's the horrid 'snack box', no wines or spirits - and a grand total of just 312 miles in L or T class, M class drops to 1874.
Even worse in Germany though. Last year FRA to FDH return in M class would have netted 2000 miles without executive bonus, this year it drops to 1000 - or in L or T class, just 250.
Good news for ba though!
If you want to calculate your miserly new Miles and More miles, see http://www.meilenrechner.de/php/meil...p?language=eng .
But it's even worse for cheapest possible prices - for heavily discounted W or S class tickets a return ticket from EDI to YYZ will only gain a measly 4189 miles under their new rules. Also, you are no longer allowed to upgrade to Business Class if you booked a W or S class ticket. Even with a higher level Economy Class ticket, you will now need more miles to upgrade to Business Class.
I don't that their new Miles and More rules are going to make them many friends....
Last year, a return ultra-discounted Economy Class flight from BHX to FRA would have included a choice of quite tasty sandwich, any type of drink and would have netted me 2500 miles (1000 plus 250 executive bonus for each leg). This year it's the horrid 'snack box', no wines or spirits - and a grand total of just 312 miles in L or T class, M class drops to 1874.
Even worse in Germany though. Last year FRA to FDH return in M class would have netted 2000 miles without executive bonus, this year it drops to 1000 - or in L or T class, just 250.
Good news for ba though!
If you want to calculate your miserly new Miles and More miles, see http://www.meilenrechner.de/php/meil...p?language=eng .
Join Date: Mar 2004
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yip that's lufthansa and star alliance lost me now.
the one thing that got me to them and kept me from going LOCO was the frequent flyer scheme especially as easily reached status with the full awards in deeply discounted tickets. Now that's gone i might aswell just go with whoever offers me the absolute cheapest ticket rather than what used to be the 'second cheapest by £20 but will earn a free flight' fare.
Suppose it was too good to last seeing as no other airline was so generous. Wonder if any of the European Loco's will introduce a FF scheme such as Southwest's Rapid Rewars scheme in the states.
Kes.
the one thing that got me to them and kept me from going LOCO was the frequent flyer scheme especially as easily reached status with the full awards in deeply discounted tickets. Now that's gone i might aswell just go with whoever offers me the absolute cheapest ticket rather than what used to be the 'second cheapest by £20 but will earn a free flight' fare.
Suppose it was too good to last seeing as no other airline was so generous. Wonder if any of the European Loco's will introduce a FF scheme such as Southwest's Rapid Rewars scheme in the states.
Kes.
Flew LHR - MUC - LHR over last weekend on LH in economy (£79 + £45tax!)
Food consisted of 2 sandwiches, fruit cereal bar and carton of orange juice + drinks service.
Cabin crew were attentive and pleasant and managed to do 2 drinks runs.
As for business class, personally IMHO it is a waste of money when flying in europe (esp when I am paying).
Make a saving by flying economy then splash out on a good meal rather than pay a vast fee for a cheese or ham sandwich.
The difference in price between economy and business remains high yet the gap in terms of product being offered is closing.
Food consisted of 2 sandwiches, fruit cereal bar and carton of orange juice + drinks service.
Cabin crew were attentive and pleasant and managed to do 2 drinks runs.
As for business class, personally IMHO it is a waste of money when flying in europe (esp when I am paying).
Make a saving by flying economy then splash out on a good meal rather than pay a vast fee for a cheese or ham sandwich.
The difference in price between economy and business remains high yet the gap in terms of product being offered is closing.
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I have to come to the defence of LH, having just flown with them again after a very, very long time.
ZRH-FRA-BLR in Y class, and overall a good experience and on par with other (Asian or Middle Eastern) carriers.
Flying on a Sunday, I had to take a 7.00 a.m. flight from ZRH to FRA, as the 8.40 a.m. flight is only on weekdays. This meant I had to leave home at 3.00 a.m. to get to ZRH airport. Cheerful and friendly check in at Star Allicance Gold Card desk. Lounge nearly deserted at 5.45 a.m., but lack of food. Flight departed 7.00 a.m. sharp, but only hot or cold beverages served - by now I was starving and a croissant would have been most welcome.
At FRA, Senator lounge predictably overcrowded, but selection of food rather good.
Cheerful and friendly cabin crew on FRA-BLR sector, despite full load of passengers. Cold towels offered twice (before every meal), meal selection somewhat limited (Western or Indian), but Western choice for lunch and dinner proved tasty. No shortage of drinks (cocktails, beer, wine) and - as opposed to, say, LX - coffee served in proper (not paper) cups.
Can't complain and will, in fact, fly LH again on this route, but in C-class.
ZRH-FRA-BLR in Y class, and overall a good experience and on par with other (Asian or Middle Eastern) carriers.
Flying on a Sunday, I had to take a 7.00 a.m. flight from ZRH to FRA, as the 8.40 a.m. flight is only on weekdays. This meant I had to leave home at 3.00 a.m. to get to ZRH airport. Cheerful and friendly check in at Star Allicance Gold Card desk. Lounge nearly deserted at 5.45 a.m., but lack of food. Flight departed 7.00 a.m. sharp, but only hot or cold beverages served - by now I was starving and a croissant would have been most welcome.
At FRA, Senator lounge predictably overcrowded, but selection of food rather good.
Cheerful and friendly cabin crew on FRA-BLR sector, despite full load of passengers. Cold towels offered twice (before every meal), meal selection somewhat limited (Western or Indian), but Western choice for lunch and dinner proved tasty. No shortage of drinks (cocktails, beer, wine) and - as opposed to, say, LX - coffee served in proper (not paper) cups.
Can't complain and will, in fact, fly LH again on this route, but in C-class.
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I'm amazed that people posting consider the "stuff" of the meal service or whatever, is actually what you're paying for in Business Class. For me, if you have a choice of carrier it's based foremostly on convenience and connections. If you choose to pay a Business Class fare it's because you or whoever pays for the ticket can afford it. IMHO what you're paying for is usually a bit more space which for some people can make a big difference to the journey... a bit more carry-on baggage, so you can hit the taxi sharpish. If they have a frequent-flyer programme, you get a few more miles and it's something nice to collect.. Airlines will increase/reduce whatever they spend on cabin service in response to competition in the marketplace. The size of the hand-towel, bread roll, cheeze triangle or whether you get 2 drinks or 1???.... c'mon guys...
Thread Starter
But if they were able to offer a decent service last year, why not now? Basically, it's because they're robbing European Peter to pay for long haul Paul's new toys like electric beds and on-board Internet.
But Peter is getting fed up and is going elsewhere....
Flew back MUC-BHX last week, can honestly say that the level of catering was a poor joke. Little ramekin of salad with a few tiny pieces of seafood in it, two asparagus tips wrapped in a small piece of parma ham, a 1 cm diameter ball of soft cheese and a soggy fruit tart. Plus the usual bland ''Olympic Games' chocolates.
Perhaps the fact that there were only 4 of us in Business Class is indicative of the way passengers are voting for LH's new service standards?
But Peter is getting fed up and is going elsewhere....
Flew back MUC-BHX last week, can honestly say that the level of catering was a poor joke. Little ramekin of salad with a few tiny pieces of seafood in it, two asparagus tips wrapped in a small piece of parma ham, a 1 cm diameter ball of soft cheese and a soggy fruit tart. Plus the usual bland ''Olympic Games' chocolates.
Perhaps the fact that there were only 4 of us in Business Class is indicative of the way passengers are voting for LH's new service standards?
Thread Starter
Mainly because of the routes I have to use have no competitors! If buzz still flew to FRA, I'd use them! Not Ratnair, of course - they only fly to where-the-hell-is-Hahn.....neither do I want to encourage the sweated labour of professional pilots and cabin crew.
LH just need to be as good as they were last year!
LH just need to be as good as they were last year!
Thread Starter
Another LH problem is that most flights in Germany go through FRA. Where it's virtually impossible to find a restaurant with a no-smoking area....
Why is Germany so behind the rest of the civilised world in clamping down on this vile habit?
Why is Germany so behind the rest of the civilised world in clamping down on this vile habit?
LUXury is a 13,000 ft runway
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Didn't Germany cease to be part of the "Civilised World" (tm) some time ago, to become the last outpost of the Great Eurasian-Balkanese-Asia Minor-Conglomerate?
And if compared to them poor fellas in Moscow, Sarajevo, Tirana or Istanbul
, non-smokers in FRA seem to do rather nicely, thank you very much.
And if compared to them poor fellas in Moscow, Sarajevo, Tirana or Istanbul
, non-smokers in FRA seem to do rather nicely, thank you very much.
