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-   -   9000 expired Sar times- who pays? (https://www.pprune.org/pacific-general-aviation-questions/603939-9000-expired-sar-times-who-pays.html)

Dick Smith 7th Jan 2018 06:00

9000 expired Sar times- who pays?
 
The Airservices website mentions 9000 SARTIME s expire annually without cancellation.

Perhaps it’s just a handful that result in genuine S and R action.

The costs to chase these mistakes must be staggering!

Any suggestions on what we can do? Think of the money saved that could be used to promote flying training and other positive actions.

Car RAMROD 7th Jan 2018 06:13

Let's charge all the people who forget!
Another cost to GA users yeah!

Dick Smith 7th Jan 2018 06:18

Car. Who do you reckon are paying now?

If it’s others ( mug taxpayers?) are you suggesting we in the aviation industry should not be concerned?

StickWithTheTruth 7th Jan 2018 06:22

Clearly the system needs to be reworked. If done properly it may in fact promote usage of the system.

Perhaps an iPhone or Android app with notifications? Doesn't matter if there's no signal, it can still tell you when your time has run out and you can work out how to contact them and cancel your SAR.

Personally I don't use the SAR times system because I feel it is a "burden" on my time (as much as that may sound strange), not flexible enough for when I change my plans and I don't want to accidentally forget to cancel when I change my plans or arrive safely.

I'm available to run this minor project if AirServices wants to contact me.

Car RAMROD 7th Jan 2018 06:25

I'm really not all that concerned about who pays now.

If you wanted to charge people a fee for forgetting to cancel, I'd imagine you'd create a much larger negative culture. You sound like CASA, wanting to fine people for things that really don't warrant it.
How many penalty units for forgetting to cancel SAR?


SWTT, now that's a much better idea, enhance and promote the system.

greybeard 7th Jan 2018 06:27

You don't need an APP or I-phone just a sense of responsibility for the privilege of being looked after if it all goes pear shaped.

Cancel the b&^%dy thing

:\:\

Paul O'Rourke 7th Jan 2018 06:31

Identify the non complying sectors, determine the costs of the non compliance then we will revisit the situation in an attempt to come up with and apply a remedy. If the costs of follow-ups is considerable then maybe those potential cost savings can be reinvested in technology for the predominantly non compliant sector.

StickWithTheTruth 7th Jan 2018 06:36

It would be nice to be able to lodge a SAR time without a flight plan being lodged.

Add that to the functional requirements. This new system is already looking useful like the new weather cams!

OZBUSDRIVER 7th Jan 2018 06:37

I would like to see a link for this article or release on over 25 flights a day failing to cancel SAR

fujii 7th Jan 2018 06:38

I don’t reckon it would cost much at all. There are staff rostered on who are already being paid. If a SARTIME is not cancelled, they pick up the phone, speak to the pilot, get a cancellation, say thanks and hang up. You don’t pay them extra for doing their job.

It’s like a shop. No customers but staff are still being paid. You don’t pay them extra when they serve a customer.

9000 per year is 25 a day, about one per hour, hardly a burden. You have to stop tilting at windmills.

Dick Smith 7th Jan 2018 06:39

Unbelievably simple to solve. Ask advice and copy the success of others

Last time I checked New Zealand s Airways Corporation put on a charge each time a SARTIME was forgotten. Amazingly the problem was 99% solved!

Self interest is amazing.

OZBUSDRIVER 7th Jan 2018 06:39

Never mind, found it on other thread

Dick Smith 7th Jan 2018 06:41

Fujji. Love to meet you some time. You are certainly not a businessman. The difference between success and failure can be a razors edge .

Car RAMROD 7th Jan 2018 06:42

But you need to employ people to follow up the lack of cancellation, issue the fine, and check the fine has been paid. So how much does that cost in comparison to the fine?

fujii 7th Jan 2018 06:49

No, I am not a business person but some services are provided by whichever government for the public good. Police, fire, emergency services, search and rescue. Medicare is also funded from the public purse. Would you like to see health care to go to some of the overseas models?

Rod Con 7th Jan 2018 06:54


The Airservices website mentions 9000 SARTIME s expire annually without cancellation.
I wonder if they all really needed to submit a SARTIME, how many originated from a flight school and were returning the same day?

Perhaps an iPhone or Android app with notifications? Doesn't matter if there's no signal, it can still tell you when your time has run out and you can work out how to contact them and cancel your SAR.
There is already one on your phone it is called an alarm.

StickWithTheTruth 7th Jan 2018 06:54


Originally Posted by Car RAMROD (Post 10013019)
But you need to employ people to follow up the lack of cancellation, issue the fine, and check the fine has been paid. So how much does that cost in comparison to the fine?

That's easy, you outsource it to an agency like AvData. They'll happily do it for a cut of the infringement fee. The fee needs to be large enough to cover the admin fee and also a deterrent, but not enough they the average punter can't afford it. Even my local council outsourced their parking infringement payments including outsourcing of the dispute process.


Fuji... ever heard of an FTE ?

fujii 7th Jan 2018 07:00

No, I don’t think I have.

StickWithTheTruth 7th Jan 2018 07:08


Originally Posted by fujii (Post 10013032)
No, I don’t think I have.

Pretty sure it's what Dick is eluding to. You need to calculate how much work or how many hours an employee is doing (or projected to do) so that you can budget for wages, training and cost of doing business and ultimately a charge-out rate. No difference between private enterprise and the government, as both still have budgets to meet.

Regardless of this taking perhaps 4 hours a day for one person, that 4 hours needs to be calculated as a .5 FTE (full time equivalent) for budgeting purposes. (Calcs may vary for 4 hours depending on the model or charging used).

FTE models work well in environments where a service provider services multiple clients like a service / help desk for example.

FTE thoughts don't work that well when working out pilot rosters in small companies but do work for Qantas and the likes of.

Car RAMROD 7th Jan 2018 07:08


Originally Posted by StickWithTheTruth (Post 10013029)
That's easy, you outsource it to an agency like AvData. They'll happily do it for a cut of the infringement fee. The fee needs to be large enough to cover the admin fee and also a deterrent, but not enough they the average punter can't afford it.

Is that the same one that has on numerous occasions previously gotten my airways charges wrong, billing me for flights that I never flew to places I never landed? Or is that some other company?


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