Jepp mobile update problems
Join Date: Mar 2007
Location: Look up and wave
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I didn't receive 17 and 18.
I rang them to complain and get them sent out. A week later I received two copies of 19 in the post.
I then received a package from DHL with 17 18 and 19!
So I now have 3 x copies of revision 19! Anyone need a spare?
I rang them to complain and get them sent out. A week later I received two copies of 19 in the post.
I then received a package from DHL with 17 18 and 19!
So I now have 3 x copies of revision 19! Anyone need a spare?
Thread Starter
Join Date: Jul 2007
Location: in the classroom of life
Age: 55
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Ditto
Just received 19 and still no 17 or 18.
So do I wait or request again?
So when you get ramped you can say , which do you want to see, my legal but out of date paper jepps or the not legal but up to date and accurate iPad Jepps?
Just received 19 and still no 17 or 18.
So do I wait or request again?
So when you get ramped you can say , which do you want to see, my legal but out of date paper jepps or the not legal but up to date and accurate iPad Jepps?
I'm guessing when you're up to Revision 23.
What on earth is going on at Jeppessen? Why can't they get revisions out on time? And when they do, they stuff them up.
What is it going to take for them to clean up their act and deliver your revisions on time and correctly?
morno
What on earth is going on at Jeppessen? Why can't they get revisions out on time? And when they do, they stuff them up.
What is it going to take for them to clean up their act and deliver your revisions on time and correctly?
morno
Join Date: May 2002
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I have been having a very haphazard service all year. Where, once, I received the amendments every fortnight on about the same day of the week now they are all over the shop.
This came to a head this week when update #19 arrived but no #17 & 18. However, to the Australian office's credit, a quick phone call and the amendments arrived 2 days later, along with one of the missing amendments in the mail.
When questioning the lady in the Canberra office she advised that they are aware of the problem and are trying to rectify it. Incidentally, I have always found the Canberra Jeppesen office to be incredibly helpful. More power to them.
This came to a head this week when update #19 arrived but no #17 & 18. However, to the Australian office's credit, a quick phone call and the amendments arrived 2 days later, along with one of the missing amendments in the mail.
When questioning the lady in the Canberra office she advised that they are aware of the problem and are trying to rectify it. Incidentally, I have always found the Canberra Jeppesen office to be incredibly helpful. More power to them.
Thread Starter
Join Date: Jul 2007
Location: in the classroom of life
Age: 55
Posts: 6,864
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Hey guess what just arrived in the post box today? 
Yes No. 18
Now its sit down for an hour and
If anyone wants to buy an up to date set of paper Jepps let me know.....I am about to join the almost paperless cockpit.
Yes No. 18
Now its sit down for an hour and
If anyone wants to buy an up to date set of paper Jepps let me know.....I am about to join the almost paperless cockpit.
Bottums Up
JeppFD crashed during an update this evening. Me accidentally pressing the home key part way through the update may have been instrumental in this crash. However, all further update attempts failed until after the reset procedure outlined on the previous page.
