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Operations Controllers

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Old 15th Mar 2011, 10:24
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Operations Controllers

There have been quite a few vacancies advertised for Operations Controllers/Officers in Darwin recently.

How would a person go about getting the relevant experience for such a job? I don't think I've ever seen any training courses advertised for such things. The only training that seems to be available is either pilot training, engineering or a degree in aviation.

Are there any other training courses available for people who might want employment in the industry that aren't covered by the courses mentioned above?

On another note, why would there be so many Operations Controller vacancies in Darwin all in the last few months; what is happening?
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Old 15th Mar 2011, 13:11
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There are several in Perth too, have been for a while. quite a few in past year too, Some at same companies a few months apart.
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Old 15th Mar 2011, 13:57
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Why so many vacancies??

Because they continue to hire pilots for the jobs who inevitably want out of the office and into the aircraft.

How do you get experience?

Ops controllers generally have an aviation link when it comes to ga companies, or have shifted to the role from admin etc.

For larger airlines etc they will train you but you need to show some necessary skills essential to the job I.e basic managerial and admin or even performance or loading experience.

My first ops job was while I was for dhl and simply moved from driving a forklift over to the office as I showed an interest in it and the job was advertised internally. All training was provided and gave me a good leg up for later on... As stated though wanting to be in the air and not on the ground made me leave. Met plenty of pilots - few ex pilots - a lot of flight attendants - baggage handlers and one accountant in the same role so mixed bag I guess at the end of the day.

If Your chasing it as a profession then apply to the airlines. If you want to try get a foot in for flying I would hold out as you may get stuck in the role at some places and not fly at all. It is interesting and challenging but you really can see why pilots can get a bad rap for being arrogant stuck up pricks too - definately grounded me - I would do it again but never in ga and never to get a leg up flying with someone. Others may have different experiences with this...

To my current employers ops guys - you guys rock makes life so much easier with profesional dedicated controllers...
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Old 15th Mar 2011, 23:48
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ops controller background.

Cirro,
one recent ops controller person spec incl typo's

Must Have:
• Solid background and experience within an Operations Control Centre environment
• Cross Functional knowledge of the industry
• Excellent communication skills
• Highly developed problem solving ability
• Proven track record within a high-pressure operational environment
• Proven track record within a high-pressure operational environment.
Great to Have:
• Operations Control knowledge and experience
• Tertiary qualification in airline operation management
• Working knowledge of operational and crew management systems. Sabre being preferred
• Knowledge of Meteorological/flight planning and performance.
• Knowledge of Emergency response plans and objectives
• Experience in airline operational positions or similar logistical roles
• Participation in Emergency Response exercises or events.
• Experience in airline operational positions or similar logistical roles


Some of the skills come from outside the aviation industry and are definitley more than you would have picked up just sitting in the front seat.

Associations with the emergency services will give exposure to some of the skill sets.

The Victorians (DSE/NRE) used to run courses but not sure if they still do based on what was left of the NSCA fire policies and procedures. They even turned up with the old NSCA ops control van painted red.
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Old 16th Mar 2011, 00:15
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I suspect that you need no qualifcations for the advertised job!

The place I work, ops people tend to be ex cabin crew of office girls looking for a change. Not their fault, but it shows as well, and I suspect they are paid accordingly.
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Old 18th Mar 2011, 06:57
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Thanks for the interesting and informative responses.

There is another Operations Coordinator vacancy advertised today for Paspaleys. That brings it to about 9 vacancies for operations positions in 3 months in Darwin.

Seems like a lot of similar vacancies in a short time in the one area. I don't think I've seen it like that before. I remember when I first started job hunting years ago, there were NEVER any aviation related jobs advertised in the papers (no internet then). You had to know someone in the industry to get a start and everything was done by word-of-mouth.

How it has changed!
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