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Old 21st Nov 2008, 04:33
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Aerocare

G'day all,
I have a group interview for a position with aerocare as a customer service assistant based at Sydney Airport. After having read previous threads on the company I still have a few questions:
1. What are their terms and conditions nowadays?
2. What is their interview like and do they discriminate against student pilots?
3. I am on my Ps, does this mean that I do not meet min requirements for baggage handler?
Regards,
Speedbird 9
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Old 21st Nov 2008, 05:53
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Firstly I personally wouldn't mention your a budding pilot as often HR people want commitment & don't think aspiring pilots offer to much of it, if anyone asks just say you love aviation & being around aircraft etc...

as for the other questions all I can say is I hope their better than qantas!!! I went through the process with them & after 8 weeks the positions starting 'soon' I told them where to stick their F'ing job

Oh QF also wanted me to pay for a new ASIC card as well!! (hope Aerocare is a bit more reasonable) apparently the red one we have as aircrew doesn't cut it at QF, you need a gray one to be one of their baggage handlers!!!!!

Bloody HR jerks!!
rant over
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Old 23rd Nov 2008, 06:54
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Anybody else?
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Old 23rd Nov 2008, 07:53
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aerocare will employ anyone, I know someone who used to work for them and he left after 3 months.

You have a group interview and if they like you then you go for a second interview and then do a few weeks training.

No penalty rates
No overtime

If I was ever involved in ground handling I would never work for them, oh and a lot of people leave !
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Old 23rd Nov 2008, 10:18
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Do not under any circumstances tell them that you have a pilots licence or any other interest in aviation.

I was there for 5 years starting in the Impulse 717 days, did Rex, Virgin, and the Jedi (DHL 727).

IF You want more info PM me.
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Old 26th Nov 2008, 03:49
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Thanks for all your answers fellow ppruners. I am pleased to say that I was succesful in my group interview and now have a second interview this thursday for the position of customer service assistant based at Sydney. I will be interviewed by 2 people one of them being the founder of the company . Can anyone please tell me what to expect at the interview? Also I would like to know how many hours on average one can expect per week if possible. Finally could anybody suggest the cheapest place to park the car bearing in mind that the interview is at the international terminal and should last for about 1.5 hours. Thanks for your help,
Speedbird 9
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Old 12th Jan 2009, 19:21
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Thumbs up customer service for aero care

Hi there, I am going for a group interview on the gold coast with aero care for the same position you applied for and was wondering if you could give me a heads up on what it involves - it goes for 1.5hours!!! Also did you get the position?
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Old 14th Jan 2009, 13:16
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I have a friend who has applied as well in the customer service dept. Do they offer staff travel?
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Old 14th Jan 2009, 21:43
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Staff travel???? On what???? You must be kidding, right?
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Old 14th Jan 2009, 22:02
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Do they offer staff travel?
I can just see me now, flitting off to London for the weekend...........................


















on a baggage barrow

tipsy
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Old 17th Jan 2009, 09:07
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cant comment on Aero-care, but some handling companies do get staff travel. One i worked for we got VB staff travel. It all depends on the airline being serviced & contract details.

Being that aero-care only do Tiger at OOL, i doubt they get it.
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Old 17th Jan 2009, 13:08
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Hi all, no I didn't get the job unfortunately. However I did get thru to the 2nd stage of interviews. The 1st interview is a group interview where they introduce you to the company, tell you the history, pay rates... After that they will have a 5 minute 1 on 1 interview with you and will basically ask you about your background, why you want to work with them, relevant work experience... Whatever you do don't tell them you're a pilot (my downfall). Anyway if you get thru that interview they'll call you back for a one on one interview. That interview didn't go too well for me as they didn't seem interested in interviewing me at all and I got the distinct feeling that they had already hired the people they needed and that they were just interviewing me as a formality. So I can't really help you much with the second interview. A few tips: put a suit and tie on, collect your CV, refs and any other paperwork and organise it nicely in a folder and lastly but not least, DO NOT tell them you are a pilot.
Hope this has helped you all,
Speedbird 9
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Old 17th Jan 2009, 22:29
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1. Asks for hints/tips and advice from any or all
2. Information flows freely, noteabley, DO NOT TELL THEM YOU ARE A PILOT OR INTERESTED IN AVIATION
3. Reaches 2nd interview stage but fails to secure a gig, possibly due to telling them he was a pilot ( This MAY have been his downfall.....)
4.........( This space reserved because all I can think of now is TOSSER )
God give me strength
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Old 18th Jan 2009, 00:52
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Seldomfixit I was forced to tell them about being a student pilot since they discovered I already had an ASIC. In that case I thought it was best to be honest with them as I knew they already had a pretty good idea of what I was.
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Old 18th Jan 2009, 01:20
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Speedbird 9, having an ASIC does not necessarily mean you are a pilot.

I have a number of colleages with ASIC cards that are not pilots. All it means is that the holder has for some reason or other have approved airside access.

Refueller, Engineering, Catering etc etc etc......................................

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Old 18th Jan 2009, 01:58
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However I clearly wasn't any of these as was blatantly obvious to the interviewers... Anyway why are you people attacking me, I didn't get in big deal. End of story, now can we please move on and give some constructive advice?
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Old 18th Jan 2009, 02:00
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Constructive advice - refer all previous posts - you don't seem to get it
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Old 20th Jan 2009, 11:40
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Go for aerocare if...

1. You are already depressed coz it can't get any better and it certainly wont get better.
2.Don't mind split shifts.
3. Shifts can go for 16hrs.
4.Like being treated like crap.
5. Like working with drunk people.

Good luck with it.
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Old 27th Feb 2009, 13:23
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get some perspective people

You fellas wonder why there's a perception about why ground handlers don't like to hire pilots. Listen to yourselves!!

Bitch bitch bitch bitch bitch

This industry is not for everyone, and I saw someone else say in another post 'there's noone holding a gun to your head' - couldn't agree more. If you believe work as a ground handling agent is beneath you, stay unemployed until you've got your 5,000 hours and get your supposed 'real job'.

Funny how I see posts here from people who worked for aerocare for 5 years and now bag the company. Surely if you worked there for that long it can't have been too bad.
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Old 4th Apr 2009, 03:37
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Did not think being a bag chucker was such a sort after position but I guess it must be fun if you can supply your own camel head.

Last edited by solowflyer; 4th Apr 2009 at 07:48.
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